Pete Cascio | Page 25

Employees are all very professional. I believe they did a good job fixing my car I believe they did a good job fixing my car More

by MARGARET.MANNION Verified Customer Verified Customer

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"Results, Not Excuses. .." - is the epidemy of the Customer Service which enhances the technical results provided by the mechanics. A job is done once, you never have to br .." - is the epidemy of the Customer Service which enhances the technical results provided by the mechanics. A job is done once, you never have to bring your car back for the same issue. The car is washed, and nice to see out of a clean front window and no dusty dash! The friendly attitude always displayed by 'all' the staff makes owning a Cadillac an experience with an understanding that Colonial staff members care for your car as much as you do, as the owner. I had several questions about my Cadillac and Peter went out of his way to print out materials and answer all my questions. When you bring your Cadillac to Colonial for repairs, it is repaired properly the first time, which makes it a pleasure to rush back for more. Peter and Denise are great employees! More

by TOMGOVE01 Verified Customer Verified Customer

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Efficient! !! The team was responsive and very helpful. Couldn’t ask for more from a service dept !! The team was responsive and very helpful. Couldn’t ask for more from a service dept More

by leesardone444 Verified Customer Verified Customer

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As always I received excellent service. Also, they care about the customer and their needs and are accommodating in many ways. The Service Dept. is the main reason I keep going back. Also, they care about the customer and their needs and are accommodating in many ways. The Service Dept. is the main reason I keep going back. More

by Terra Verified Customer Verified Customer

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Always friendly and direct customer service. Communication is clear, consice and timely. I will continue to have my car serviced here as I have for the past 4 years. Communication is clear, consice and timely. I will continue to have my car serviced here as I have for the past 4 years. More

by CAMPCMM.CM Verified Customer Verified Customer

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Excellent customer service and very quick to get appointment! Very friendly staff and quality work! appointment! Very friendly staff and quality work! More

by KATROPEA Verified Customer Verified Customer

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Great service and explanation of the issues my car had, informed me of all options informed me of all options More

by espriteng Verified Customer Verified Customer

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Was able to book an appointment at a convenient time, they did the work while I waited and enjoyed a complimentary coffee and snack. They even washed the car.. they did the work while I waited and enjoyed a complimentary coffee and snack. They even washed the car.. More

by johnekeefe Verified Customer Verified Customer

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Service was done within the timeframe I was told and my vehicle also washed clean. vehicle also washed clean. More

by VLMWIN Verified Customer Verified Customer

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Drop off and pick up are always easy here. They call you as soon as It is ready and makes sure you are all set with the work. Service department employees are great to work with and are extremely friendly as soon as It is ready and makes sure you are all set with the work. Service department employees are great to work with and are extremely friendly. More

by JMACKEYCONSTRUCTION Verified Customer Verified Customer

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