Pete Cascio | Page 35

All current service issues were taken care ofCompletion All current service issues were taken care of Completion time was correct If I needed a loaner one was available Prompt call back by service All current service issues were taken care of Completion time was correct If I needed a loaner one was available Prompt call back by service staff More

by JOE.CARABELLO Verified Customer Verified Customer

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I have been a customer for a long time now but the last time I came in for a problem I was very surprised when I talked to Pete when I checked in . Pete took my SRX out to see what I was talking about a time I came in for a problem I was very surprised when I talked to Pete when I checked in . Pete took my SRX out to see what I was talking about and when he cam back he had one of the repair men take a quick look at the problem . Boy they told me it was nothing but low fluid and added it to my power steering system . I asked what I owed and was told nothing but if the noise came back to check the fluid and if low come back These people are the best I have had other people work on my cars but these people are tops in my book. Pete’s father Ray was the best and his son is the best. Thank you For having great people working for you. More

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The Cadillac team was professional courteous and very helpful in performing the service that was necessary for my car at an affordable price thank you helpful in performing the service that was necessary for my car at an affordable price thank you More

by RICK750 Verified Customer Verified Customer

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Excellent service very pleased with the service I received and prompt every time I have my car service the people are wondering and everything about my visit is fantastic 👍👍😊 received and prompt every time I have my car service the people are wondering and everything about my visit is fantastic 👍👍😊 More

by LMTREMBLAY Verified Customer Verified Customer

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Very customer oriented service advisor and with the coupons available to customers their prices are very competitive. And they always return my vehicle freshly washed. coupons available to customers their prices are very competitive. And they always return my vehicle freshly washed. More

by jadoyon Verified Customer Verified Customer

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I have been coming to the dealership for over fours years. Ray, Peter, and Denise, always treat me well and see to it that my car gets serviced properly. years. Ray, Peter, and Denise, always treat me well and see to it that my car gets serviced properly. More

by PJS916 Verified Customer Verified Customer

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Great people, great service, Will go back for any issue that I have on my vehicle. Thanks guys for your appreciate hard work. Keep up that I have on my vehicle. Thanks guys for your appreciate hard work. Keep up More

by RAIDIN.NOVAS Verified Customer Verified Customer

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Wonderful people working at colonial Cadillac at every level…….caring honest in dealing with customer about service being provided. Good at explaining what is happening with my car and how it is being level…….caring honest in dealing with customer about service being provided. Good at explaining what is happening with my car and how it is being resolved. Very pleasant offers coupons when available and I am not expecting a coupon. Answers all of my questions about my car and how to make it last longer…….phone calls are always answered and my questions are always given to one who can answer responsibly …….have been servicing my car here since 2014 withnoproblems. More

by VDDOYLE Verified Customer Verified Customer

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I have been doing business with this dealership for many years and I have owed a number of Cadillac's. Maybe the service provider was just having a "bad day" as he is usually respectful and nice but, you l years and I have owed a number of Cadillac's. Maybe the service provider was just having a "bad day" as he is usually respectful and nice but, you lost my business. I will not purchase another car or have my car serviced at Colonial. I was charged for getting an estimate on repairs even though I already knew the problem and the code. I was on the Cape when my car had problems and paid another mechanic for the diagnosis. I provided the service dept with the code. The car was towed to the dealership. I was charged by the dealership over $146.00 to get an estimate on repair work. When charged, I said I did not think I should have to pay as we already new the code when I brought it in. He said well, we had to hook it up and now you owe. I was then insulted by being told that I "always complain." What happened was offensive and just wrong. You lost my business. More

by JGKAYE Verified Customer Verified Customer

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i brought my car in for an oil change and cabin filter change. I am very happy with the service and courtesy of all the staff. change. I am very happy with the service and courtesy of all the staff. More

by DBLYBLSSD22 Verified Customer Verified Customer

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