Pete Roussos

I purchased a 2022 Chevy Equinox with Luke. Luke seems like a nice guy, but he definitely needs training in the area of customer service. I almost didn't buy the vehicle due to his lack of prof Luke seems like a nice guy, but he definitely needs training in the area of customer service. I almost didn't buy the vehicle due to his lack of professionalism. He seemed unmotivated to go over the aspects and features of the car unless asked directly. I was thankful to have a relative with me who knew how to ask the right questions. At one point, when asked a question for clarity about the car, he became defensive and said he didn't know what I was asking, and is everything was alright with me. Luke proceeded to leave his office, get the supervisor, Gregg, and the finance Guy, Pete, was called to come speak with me. I was so confused and felt humiliated. I ended up being thankful he called the finance guy because I was able to leave his office and purchase my vehicle. I also didn't like being asked multiple times what my occupation was and what department I work in. By the end of the process, I was annoyed and exhausted. This was supposed to be a great experience. I love the car, but I won't be purchasing through Regal again if I have to deal with this type of behavior. I feel as though the sales process was too aggressive. More

by catherinejp07 Verified Customer Verified Customer

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I really appreciate the time that they all took to be sure that I got the best deal and the best servic…in which I did! sure that I got the best deal and the best servic…in which I did! More

by dickiesharon Verified Customer Verified Customer

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This is definitely the best dealership In town, I was approved with 0 down! Excellently customer service, this is definitely my go to dealership. approved with 0 down! Excellently customer service, this is definitely my go to dealership. More

by d.donny88 Verified Customer Verified Customer

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Great experience with sales - Trey was fantastic! Poor experience with the finance lead - felt horribly disrespected when I declined the extra maintenance plans. Poor experience with the finance lead - felt horribly disrespected when I declined the extra maintenance plans. More

by kimmann04 Verified Customer Verified Customer

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Exceptional Experience -A manager who truly cares. I cannot praise Aven enough for making my car buying experience seamless and stress free. From the moment I walked in, his empathy, professionalism,a I cannot praise Aven enough for making my car buying experience seamless and stress free. From the moment I walked in, his empathy, professionalism,and attention to detail stood out. He took the time to listen to my needs, explained every step clearly, and ensured no detail was overlooked - whether it was car features or follow up after the sale. This level of care is rare, and it's clear that he just doesn't sell cars. He builds trust. If you're looking for a dealership that treats you like family, ask for Aven. He's Gold Standard for outstanding service More

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They helped us through the whole process and made everything quick and easy. It was a great experience. everything quick and easy. It was a great experience. More

by diego5090 Verified Customer Verified Customer

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Everyone was so friendly. When looking at the cars everything went smoothly. Aven explained thing about the vehicle during the test drive. It was a nice experience. When looking at the cars everything went smoothly. Aven explained thing about the vehicle during the test drive. It was a nice experience. More

by Holly S. Verified Customer Verified Customer

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I was treated very respectfully and Trey was especially helpful to me. I love the car I purchased from you, it is in amazing condition . Would definitely recommend you to anyone wanting to purchase a car. helpful to me. I love the car I purchased from you, it is in amazing condition . Would definitely recommend you to anyone wanting to purchase a car. More

by sharon_titus Verified Customer Verified Customer

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We felt like we were valued as customers and that Nick wanted to find exactly what we were looking for, which he did. We were very happy with our experience. Will definitely recommend Nick and Regal. wanted to find exactly what we were looking for, which he did. We were very happy with our experience. Will definitely recommend Nick and Regal. More

by djkorc Verified Customer Verified Customer

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Appreciate you for the help and getting me in a car with a good price a good price More

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