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Shane Murphy

Overview Reviews (52)

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Shane Murphy

Pre-owned Sales Specialist

Regal Lakeland

2615 Lakeland Hills Blvd
Lakeland, FL 33805

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4.6

52 Reviews

Overview Reviews (52)

4.6

52 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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52 Reviews of Shane Murphy

September 24, 2026

Dealership Rating

Employee Rating

Shane is a World Class Salesman and the Regal team is 5 star!! Great experience. Never bought a Car with such ease. star!! Great experience. Never bought a Car with such ease. More

by stumusic1964

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Misael Ortega

Sep 24, 2026 -

Regal Lakeland responded

Thank you for choosing Regal. We look forward to serving you for many years to come!

September 21, 2026

Dealership Rating

Employee Rating

Shane was excellent. He's very knowledgeable and was great at following up with details. He was a pleasure to work with and we will use him in the future. He's very knowledgeable and was great at following up with details. He was a pleasure to work with and we will use him in the future. More

by robert.dandrea

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Shane Murphy

Sep 24, 2026 -

Regal Lakeland responded

Thanks for the 5-star review. The team at Regal is thrilled you’re happy with your recent store visit.

September 17, 2026

Dealership Rating

Employee Rating

Everyone made sure someone was there to help me with whatever I might need or ask. whatever I might need or ask. More

by SGVONADA

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Tim Holland

Sep 24, 2026 -

Regal Lakeland responded

Glad we could help.

September 03, 2026

Dealership Rating

Employee Rating

Thanks so much for the blessing of a 2009 Honda CR-V! Everything is working perfectly and now I have the option to not get on the bus anymore with my almost 1 year old daughter!!! Everything is working perfectly and now I have the option to not get on the bus anymore with my almost 1 year old daughter!!! More

by aune.sarah

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Jordan Adams

Sep 24, 2026 -

Regal Lakeland responded

Enjoy your new ride!

July 22, 2026

Dealership Rating

Employee Rating

Overall Great experience! Shane is fantastic and very proactive but not pushy. Whole process was easy and efficient. Shane is fantastic and very proactive but not pushy. Whole process was easy and efficient. More

by weiong1

Verified Customer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: John Herrick

Aug 18, 2026 -

Regal Lakeland responded

We’re so happy to hear you had a great experience!

July 17, 2026

Dealership Rating

Employee Rating

Excellent Sales experience from walking in the door. Friendly, helpful and attentive. Definitely recommend. Disappointed in the protection plan we were sold, it ended up being expensive for the coverage Friendly, helpful and attentive. Definitely recommend. Disappointed in the protection plan we were sold, it ended up being expensive for the coverage provided. More

by imbibe98

Verified Customer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Gregg Baldwin, Gisell Vanderhorst

Aug 18, 2026 -

Regal Lakeland responded

Thank you!

July 06, 2026

Dealership Rating

Employee Rating

I came in there to get a Chevy Silverado and they were awesome They went out of there way to accommodate me and make my purchase speedy and as best pleasant awesome They went out of there way to accommodate me and make my purchase speedy and as best pleasant More

by Byron

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Gregg Baldwin, Gisell Vanderhorst

Aug 18, 2026 -

Regal Lakeland responded

We strive to be the best we can be every day.

June 14, 2026

Dealership Rating

Employee Rating

Service was excellent and very easy . I appreciate Shane and Pete so much! Thank you! I appreciate Shane and Pete so much! Thank you! More

by jailawilliams19

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Pete Roussos

Jun 23, 2026 -

Regal Lakeland responded

Thank you for the kind review. We’re so happy your visit at Regal went well.

May 27, 2026

Dealership Rating

Employee Rating

Signed up for 750 off, internet girl verified. Did not get it. No one offered, is a check sent to me after yhe sale? Did not get it. No one offered, is a check sent to me after yhe sale? More

by jm2355.cell

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Other Employees Tagged: Maggie someone in internet phone dept?

Jun 01, 2026 -

Regal Lakeland responded

Thank you for bringing this to our attention. We apologize for any confusion regarding the $750 offer you signed up for and discussed with our internet team. Promotional offers can sometimes have specific terms, eligibility requirements, or processing procedures, and we'd like the opportunity to review your situation to ensure everything was handled correctly. Please contact our management team directly with your purchase information so we can look into the status of the incentive and determine whether any further action is needed.

Jun 04, 2026 -

jm2355.cell responded

Please see private reply

May 22, 2026

Dealership Rating

Employee Rating

Shane was an absolute joy to work with. He's very knowledgeable, courteous and he didn't apply high pressure tactics. He made the experience seamless. If I'm ever in the market for another He's very knowledgeable, courteous and he didn't apply high pressure tactics. He made the experience seamless. If I'm ever in the market for another vehicle I would be a repeat customer for sure. I would recommend this dealership and Shane to all my friends More

by hut146

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Shane Murphy

Jun 01, 2026 -

Regal Lakeland responded

Thank you so much for your positive feedback! We’re thrilled to hear you enjoyed your experience at Regal.