Shane Murphy
Shane Murphy at Regal Lakeland

Shane Murphy

Pre-owned Sales Specialist

Regal Lakeland

2615 Lakeland Hills Blvd
Lakeland, FL 33805

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4.4
44 Reviews
4.4

44 Reviews

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44 Reviews of Shane Murphy

May 27, 2026

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Employee Rating

Signed up for 750 off, internet girl verified. Did not get it. No one offered, is a check sent to me after yhe sale? More

by jm2355.cell
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Maggie someone in internet phone dept?

Jun 01, 2026

Regal Lakeland responded

Thank you for bringing this to our attention. We apologize for any confusion regarding the $750 offer you signed up for and discussed with our internet team. Promotional offers can sometimes have specific terms, eligibility requirements, or processing procedures, and we'd like the opportunity to review your situation to ensure everything was handled correctly. Please contact our management team directly with your purchase information so we can look into the status of the incentive and determine whether any further action is needed.

May 22, 2026

Dealership Rating
Employee Rating

Shane was an absolute joy to work with. He's very knowledgeable, courteous and he didn't apply high pressure tactics. He made the experience seamless. If I'm ever in the market for another More

by hut146
Recommend Dealer
Yes

Other Employees Tagged: Shane Murphy

Jun 01, 2026

Regal Lakeland responded

Thank you so much for your positive feedback! We’re thrilled to hear you enjoyed your experience at Regal.

May 14, 2026

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Employee Rating

they listened to all of our needs and kept the payment low enough for us to be able to afford it More

by christeeanne74
Recommend Dealer
Yes

Other Employees Tagged: Shane Murphy

May 19, 2026

Regal Lakeland responded

Thank you so much for taking the time to review us.

April 29, 2026

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Employee Rating

Shane was very helpful and communicative The process from test drive to signature on paper was painless. Shane even arranged to deliver the vehicle the next day. More

by aewmurdock
Recommend Dealer
Yes

Other Employees Tagged: Shane Murphy

May 19, 2026

Regal Lakeland responded

Thanks so much for sharing your experience with us.

December 03, 2025

Dealership Rating
Employee Rating

Great response to internet request work deal out without having to visit dealer recommend them highly More

by wjwet
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Gregg Baldwin

Dec 04, 2025

Regal Lakeland responded

Thank you!

October 24, 2025

Dealership Rating
Employee Rating

Agent never fulfilled his promises, did not do nothing his promises before the sales, I wouldn’t recommend him to anyone. More

by jay1indy
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Oct 27, 2025

Regal Lakeland responded

We’re very sorry to hear about your experience and that your expectations weren’t met. This isn’t the level of service we strive to provide, and we take your feedback seriously. We’d like the chance to learn more about what happened and address your concerns directly. Please feel free to reach out to us directly so we can discuss your experience further. Thank you, Sean Bryant - General Sales Manager – 863-333-0536.

September 16, 2025

Dealership Rating
Employee Rating

Chris and Shane seemed nice. The negotiation process with the manager was not the best experience. More

by lcitriglia
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Sep 16, 2025

Regal Lakeland responded

We're glad to hear that Chris and Shane made a positive impression. We’re sorry to hear that the negotiation process didn’t meet your expectations. Your experience matters to us, and we’ll use your input to improve how we support our customers during every step of the process.

July 11, 2025

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Employee Rating

I really appreciate the time that they all took to be sure that I got the best deal and the best servic…in which I did! More

by dickiesharon
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Pete Roussos

Jul 21, 2025

Regal Lakeland responded

We are so grateful for your 5-star review. Thanks for sharing with us and the community.

November 10, 2024

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Employee Rating

The dealership was well cleaned and the salesman was very nice. Overall it was a nice experience. More

by tyreaprince79
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Selena Green was an absolute delight to work with. Mr. Peter is well knowledgeable and have outstanding people skills.

Nov 12, 2024

Regal Lakeland responded

Thank you!

June 08, 2024

Dealership Rating
Employee Rating

Shame was most helpful and prompt at all times. His efficiency and inviting approach is the single reason that we decided to proceed with this purchase rather than two other vehicles about which w More

by mckaincw
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Jun 10, 2024

Regal Lakeland responded

Thank you for the 5-star review.

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