Peter Larson | Page 31

Purchased of XC60 T6I AWD To Whom It May Concern: I am a returning customer to Volvo Cars Silver Spring, Mile One. I received excellent customer service. The Volvo Cars ser To Whom It May Concern: I am a returning customer to Volvo Cars Silver Spring, Mile One. I received excellent customer service. The Volvo Cars service representatives, Peter Larson, Noah Greaney, and Wyman Chow made a perfect team and my experience wonderful. All my questions were answered, and if there were an issue, further reviews were done, and I received a response before I left my first visit. Before returning for my second visit, I had called ahead and informed Peter that I intend to purchase the vehicle I selected from the internet and was able to look over on-site. Upon my arrival, I was sold on the car, and the dealership's handling of my request - Peter. He and Noah walked me through the process. Peter took my requests to the appropriate individuals, set up appointments, and followed up with the maintenance service personnel. It is important to note that in 2015 when I purchased my fourth Volvo with no trade-in, this time, I had a traded with different concerns. USAA has given me a suggest trade-in value bracket for my 2014 XC60 AWD. Peter assessment was well within the bracketed USAA quoted, which also told me Peter and Noah saw me as a valued customer that was willing to deal and understood fairness was the key to my sale. I purchased the 2019 XC60, T6I AWD. I am pleased with my purchase, and if asked, I will recommend Volvo Cars Silver Spring, MD dealership to anyone who has expressed an interest in purchasing a Volvo. I received excellent customer service from Volvo Cars Silver Spring representatives. Olivette Hooks Returning Customer More

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Lease xc90 Peter was great to work with. We will be back in 39 months and hope to have a similar experience for our future purposes. Thanks. Peter was great to work with. We will be back in 39 months and hope to have a similar experience for our future purposes. Thanks. More

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WONDERFUL EXPERIENCE THE WHOLE PROCESS FOR THE PURCHASE OF THE VEHICLE WAS A COMPLETE JOY. PETER AND NOAH WERE EXTREMELY PROFESSIONAL, COURTEOUS AND FRIENDLY. THEIR KNOWLE THE WHOLE PROCESS FOR THE PURCHASE OF THE VEHICLE WAS A COMPLETE JOY. PETER AND NOAH WERE EXTREMELY PROFESSIONAL, COURTEOUS AND FRIENDLY. THEIR KNOWLEDGE AND CONCERN FOR OUR HAPPINESS WITH THE PURCHASE WAS ABSOLUTELY SUPREME. MS. CHOW HANDLED THE FINANCING OF THE VEHICLE WITH THE SAME PROFESSIONAL, COURTEOUS AND FRIENDLY MANNER. HER FINANCE KNOWLEDGE WAS GREAT. WONDERFUL EXPERIENCE. MANY THANKS TO YOU ALL. More

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Great Experience It was a great experience from walking in the door, to driving out of the parking lot in my new car. Both Peter and Ed were professional, friendly, kn It was a great experience from walking in the door, to driving out of the parking lot in my new car. Both Peter and Ed were professional, friendly, knowledgeable and efficient! I recommend them highly. More

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nice experience They were very professional and knowledgeable and friendly I will recommend y’all to family and friendls it was clean I will be bringing the car back They were very professional and knowledgeable and friendly I will recommend y’all to family and friendls it was clean I will be bringing the car back for service at this dealership when needed. More

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Brady is awesome! We had a great experience ordering our XC90 from Brady and Silver Spring Volvo. Friendly, knowledgeable and great communication, A++! Definitely buy y We had a great experience ordering our XC90 from Brady and Silver Spring Volvo. Friendly, knowledgeable and great communication, A++! Definitely buy your next Volvo here! More

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Awesome experience! I had a fairly specific list of things I wanted on my XC60. I figured we’d end up ordering a vehicle as a result. My consultant, Peter Larson, was ama I had a fairly specific list of things I wanted on my XC60. I figured we’d end up ordering a vehicle as a result. My consultant, Peter Larson, was amazing! He started with my list, compared that to inventory on hand and recent orders. Then he spent an hour showing me various combinations on the lot. He found a vehicle that was close but with a few modifications will end up being EXACTLY what I wanted. I truly appreciated Peter’s patience and diligence. He definitely won the day!! Best car buying experience I’ve ever had. More

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Extremely Happy! Peter has excellent customer service skills. His knowledge and experience with the Volvo line, and my XC90 was invaluable when he was explaining the Peter has excellent customer service skills. His knowledge and experience with the Volvo line, and my XC90 was invaluable when he was explaining the options and safety features. I would highly recommend Volvo Cars of Silver Springs, they were very professional. More

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Superior Customer services!! Peter has been extremely patient and courteous with me and my husband from the minute we sat down with him to closing of the deal. He took us test d Peter has been extremely patient and courteous with me and my husband from the minute we sat down with him to closing of the deal. He took us test drive twice, answered every question we asked. One thing he turned us back to him was that after I emailed him that we were going for BMW X3, he returned my email with understanding and thanks, and offer his willingness to help us in the future. We decided to go for XC40. Peter is the best salesman ever!! More

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Excellent Service Made contact through Cargurus app. Very professional greeting and conducting of business by the dealership despite being from out of state. Very detai Made contact through Cargurus app. Very professional greeting and conducting of business by the dealership despite being from out of state. Very detail oriented and excellence in customer service. Thank you to Peter Larson for your attention to detail and the business manager from the Subaru dealership that closed our deal. More

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