I am always very comfortable leaving my Audi with Walters
Audi Riverside. I am very fussy with my Quattro and they never disappoint, service writer Peter was especially professional. Thank you for another gr
Audi Riverside. I am very fussy with my Quattro and they never disappoint, service writer Peter was especially professional. Thank you for another great service experience.
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by andrew uerling
Service Price Transparency
Mar 13, 2023 -
Audi Riverside responded
Andrew,
Thank you so much for your positive review! We are so glad that Peter consistently takes great care of you and your Audi Quattro, and that he made this experience with us no different. Your safety and satisfaction are our utmost priorities. Please do not hesitate to give us a call if you ever have any further questions or concerns.
Be sure to follow us on Facebook and Instagram for specials and updates.
Regards,
John Scholz - General Manager
Everyone, from the new greeter, the young man who
checks-in your car, Stacy, Peter, and Christoper in the Service and Parts, are professional, friendly, informative, and receptive to my needs
checks-in your car, Stacy, Peter, and Christoper in the Service and Parts, are professional, friendly, informative, and receptive to my needs
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by Dominique
Mar 08, 2023 -
Audi Riverside responded
Dominique,
Thank you so much for your excellent review! Offering thorough and efficient service is so important to us, and we are glad that Stacy, Peter, Christopher, and the team provided you with nothing less. It is our pleasure to serve you and your automotive needs. Please do not hesitate to give us a call if there is ever anything more that we may help you with.
Be sure to follow us on Facebook and Instagram for specials and updates.
Regards,
John Scholz - General Manager
Excellent service.
I love and appreciate the video reports by that the technicians provide from the vehicle. Thank you.
I love and appreciate the video reports by that the technicians provide from the vehicle. Thank you.
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by Luis "Lucky" Guerra
Service Price Transparency
Other Employees Tagged:
Stacy Samuel
, Sam Kashani, Christopher Ostman, James Rocha
Mar 07, 2023 -
Audi Riverside responded
Luis,
Thank you for taking the time to leave us this positive review! Offering thorough and efficient service is so important to us, and we are glad that our team provided you with nothing less. It is our pleasure to serve you and your automotive needs in any way possible. Please do not hesitate to give us a call if you ever have any further questions or concerns.
Be sure to follow us on Facebook and Instagram for specials and updates.
Regards,
John Scholz - General Manager
Good honest service and very quick.
Found the problems and explained in detail what was going on.
Found the problems and explained in detail what was going on.
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by Deetizze
Service Price Transparency
Feb 27, 2023 -
Audi Riverside responded
Thank you so much for your positive review! We are so glad that our team took great care of you throughout your visit. Providing thorough and efficient service is so important to us. Please do not hesitate to give us a call if you ever have any further questions or concerns.
Be sure to follow us on Facebook and Instagram for specials and updates.
Regards,
John Scholz - General Manager
The associate name Peter was very professional on
handling my issues. He was over and above what I expected. Thank you for taking care of my needs in a timely manner.
handling my issues. He was over and above what I expected. Thank you for taking care of my needs in a timely manner.
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by Ben.fort
Service Price Transparency
Jan 27, 2023 -
Audi Riverside responded
Ben,
Thank you for leaving Peter this positive review! Providing thorough and efficient service is so important to us, and we are glad that his efforts could meet your satisfaction. It is our pleasure to serve you and your automotive needs in any way possible. Please do not hesitate to give us a call if you ever have any further questions or concerns.
Be sure to follow us on Facebook and Instagram for specials and updates.
Regards,
Emil Iltchi - General Manager
Appointment setting great.
Greeting great. Communication great. Service rep Peter Yonus did a great job.
Greeting great. Communication great. Service rep Peter Yonus did a great job.
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by Lancehairgrove
Service Price Transparency
Jan 27, 2023 -
Audi Riverside responded
Thank you so much for your positive review! We are so glad that Peter could provide you with a 5-star experience. It is our pleasure to serve you and your automotive needs in any way possible. If there is ever anything more that we may help you with, please do not hesitate to give us a call!
Be sure to follow us on Facebook and Instagram for specials and updates.
Regards,
Emil Iltchi - General Manager
Good experience with Peter on my 2014 audi.
.. A/C fixed and running well. Dealership has always been professional and works well in communicating with ne the customer . Also, though Peter w
.. A/C fixed and running well. Dealership has always been professional and works well in communicating with ne the customer . Also, though Peter was great, always enjoy my interactions with Stacy.
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by Rowansandy
Jan 18, 2023 -
Audi Riverside responded
Thank you so much for your 5-star rating! We are so glad that Peter and Stacy took great care of you throughout your visit. It is our pleasure to serve you and your Audi needs in any way possible. Please do not hesitate to give us a call if you ever have any further questions or concerns.
Be sure to follow us on Facebook and Instagram for specials and updates.
Regards,
Emil Iltchi - General Manager
Always excellent service when coming to WALTER'S AUDI.
Every team member is great you never have to guess what it is that they are doing to your vehicle you get video updates as well as a phone call to l
Every team member is great you never have to guess what it is that they are doing to your vehicle you get video updates as well as a phone call to let you know any addtnl issues were found. Top notch Service ALL the way around.
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by Olga92377
Service Price Transparency
Jan 13, 2023 -
Audi Riverside responded
Olga,
Thank you so much for your excellent review! We are so glad that our team could consistently take great care of you. Providing thorough and efficient service is so important to us. We hope that you continue to choose us here at Walter's Audi for your future automotive needs!
Be sure to follow us on Facebook and Instagram for specials and updates.
Regards,
Emil Iltchi - General Manager
The dealership is always clean, inviting and the staff is
very professional especially Alejandro Luna.
very professional especially Alejandro Luna.
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by Sandra Arnold
Service Price Transparency
Other Employees Tagged:
Stacy Samuel
, Alex Ortiz, Alejandro Luna
Jan 05, 2023 -
Audi Riverside responded
Thank you so much for your wonderful review! We are delighted that Alejandro and the team could consistently provide you with a smooth and comfortable experience. It is our pleasure to serve you and your automotive needs in any way possible. Please do not hesitate to let us know if there is ever anything more that we may help you with.
Be sure to follow us on Facebook and Instagram for specials and updates.
Regards,
Emil Iltchi - General Manager
The finance department does not excel in communication or
customer satisfaction. The service department does a good job in listening to concerns and seems to take care of the customers concerns. The sale man
customer satisfaction. The service department does a good job in listening to concerns and seems to take care of the customers concerns. The sale management team did a good job in customer recovery techniques however could be more tactful in the way they word or ask questions, now a days professionals come in all colors shapes, and backgrounds you really don’t know who may be stepping into the dealership and what kind of influences they may have. The best part of this experience was the salespersons I dealt with. They only reason I scored them as average/good. We will see how they do moving forward but not sure I will return to this particular dealership.
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by Jess
Dec 27, 2022 -
Audi Riverside responded
Hi Jess,
This is great feedback and I very much appreciate it. I want to look further into the areas you suggested but with only your first name here I can’t locate your transaction. Do you have a free minute to please give me a call so I can learn more about your experience.
Emil Iltchi
General Manager
Walter’s Audi
(951) 441-6183