Peyton Creeger-Howard

Worked with me to get a vehicle from another dealership. Very professional and knowledgeable staff Very professional and knowledgeable staff More

by FRANSON8888 Verified Customer Verified Customer

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Very friendly people who are willing to help you out and see you win and help you!! see you win and help you!! More

by AMILLS126 Verified Customer Verified Customer

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Great dealership,I highly recommend. Very professional .This dealership gets the job down right .Im Very Satisfied and impressed! Very professional .This dealership gets the job down right .Im Very Satisfied and impressed! More

by BLAZESHONE Verified Customer Verified Customer

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My experience with purchasing a used car turned from excitement to frustration within a few days. Things I asked for during purchase was not in my contract. Even after asking about the tire guarantee a excitement to frustration within a few days. Things I asked for during purchase was not in my contract. Even after asking about the tire guarantee a few times. A few things were not working properly that were noticed after getting the car home. Had to take the car back to get the USB/C port fixed and the passenger seat cooling and heating switch had a shortage. The service department had my car for a few days did not contact me to provide any updates, I had to contact them. I had spoken to 3 people in the department and I don’t think any of them were reading notes or communicating with each other. I received a call from Mark the manager (thank you) stating that car would be ready in a few hours and then a minute later another employee called and said it was fixed. I questioned the employee and stated that I had just received a call saying it would be ready in a few hours. The employee ensured that the car was ready. I went to pick up the car and got there 5 minutes before closing )the service department was closed) and the seats heating and cooling switch was not fixed, the floor mats were dirty because no one cared to cover their shoes while fixing my car. Spoke to Shawn about the issue he took the time to read what was going on and schedule me an appointment to come back and get it fixed. I was told they would need the car for a day to do so. When asked if I could get a loaner I was told I’d have to pay to rent one. Very disheartening to hear as a “new” customer who has not had the best experience and who’s been given the run around. I wasn’t able to get the car to Shawn on the scheduled day, but when I did take it back the employee who called me to state that the car was ready said “ we thought it was working because when we went to fix it the light came on, so we didn’t order the switch.” I had to wait a few more days. Once it was fixed the leather from the arm rest was not placed back in the grooves properly. It’s not worth the hassle to come back to have that corrected I would also like to mention that the car did not have its SD card. When I called about this I was told by the salesman I purchased the car with that after speaking to the manager in service they wouldn’t be able to replace it due to it costing $530 or $550 and they would be losing money on the car.” I went in the next morning after processing that info and a manager in sales resolved this matter quickly. I hope that after reading this feedback some changes are made. I would like to bring my car there for service in the future because its convenient, but is hesitant due to the lack of quality service I received. More

by KTRICE1001 Verified Customer Verified Customer

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My experience with Twins Buick and their staff was excellent! The process was very professional and they answered all questions very informative! I recommend anyone looking for a car to go to Twins Bu excellent! The process was very professional and they answered all questions very informative! I recommend anyone looking for a car to go to Twins Buick! They’re awesome! More

by MONIQUEJOHNSON01 Verified Customer Verified Customer

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I didn’t get a car or have service but I keep getting calls bout a car that isn’t mine stop xxxxing calling me!!!!!!! calls bout a car that isn’t mine stop xxxxing calling me!!!!!!! More

by HILLRB01 Verified Customer Verified Customer

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Peyton was super helpful; he was leaving for vacation when my new vehicle was supposed to arrive. He made sure that his co-worker (Will Liberto) was there if I needed anything. Will helped me set up 'My when my new vehicle was supposed to arrive. He made sure that his co-worker (Will Liberto) was there if I needed anything. Will helped me set up 'My Buick'app and showed me how to connect my phone to the car. He didn't have to do that, but he was happy to help. I really appreciated both Peyton and Will. Cal was also very friendly and went out of his way to make sure I was taken care of!! Thank you! More

by mandarae2266 Verified Customer Verified Customer

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Peyton was super helpful; he was leaving for vacation when my new vehicle was supposed to arrive. He made sure that his co-worker (Will Liberto) was there if I needed anything. Will helped me set up 'My when my new vehicle was supposed to arrive. He made sure that his co-worker (Will Liberto) was there if I needed anything. Will helped me set up 'My Buick'app and showed me how to connect my phone to the car. He didn't have to do that, but he was happy to help. I really appreciated both Peyton and Will. Cal was also very friendly and went out of his way to make sure I was taken care of!! Thank you! More

by mandarae2266 Verified Customer Verified Customer

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The dealership employees have all been supe nice and listened to what we were looking for. Took car in for first service and the service team were all super nice.i was in and out in under 45 minutes listened to what we were looking for. Took car in for first service and the service team were all super nice.i was in and out in under 45 minutes More

by CHIXS930 Verified Customer Verified Customer

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