After signing in my car for an oil change, I got a call
from the service rep that they wanted to change my wiper blades because the rubber was bad, I gave an ok to do the change, I occurred to me that I
from the service rep that they wanted to change my wiper blades because the rubber was bad, I gave an ok to do the change, I occurred to me that I had an experience with Toyota before where they changed my wiper arms and blades to some inferior product on my previous Prius instead if the spring loaded blades that are factory equipment and hold up really well. I called back two minutes later and was told it was too late. I requested that they reinstall my existing wiper system and just change out the rubber blades itself,. She denied my request and said that it was too late. I am very unhappy with this treatment. I have been buying cars from Price for many years and do all maintenance with Price.
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by LDALFERES
Verified Customer
Verified Customer
Apr 04, 2024 -
Price LeBlanc Toyota responded
We are disappointed to hear you did not have a satisfactory experience with the Price LeBlanc Toyota team. This is not the type of experience we want for any customer. Our service team always aims to accommodate customer preferences whenever possible, and we are sorry to hear your time here did not go as you expected. At your earliest convenience, please reach out to Customer Relations Manager, Todd Hodges, at (225) 408-1205.
They are very thorough, all ways ready to service my
Toyota and respectful . I would always recommend them service or buy
Toyota and respectful . I would always recommend them service or buy
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by EDNATIBBIT
Verified Customer
Verified Customer
Service Price Transparency
Apr 01, 2024 -
Price LeBlanc Toyota responded
We thank you for recommending us every time, Edna!
Brought vehicle in for oil change, they found I needed
rear brakes also and was able to get me worked in and job completed while I waited.
rear brakes also and was able to get me worked in and job completed while I waited.
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by TY
Verified Customer
Verified Customer
Service Price Transparency
Apr 01, 2024 -
Price LeBlanc Toyota responded
Thank you for bringing your vehicle to us for service, TY. We are glad to hear that we were able to address your needs efficiently and get you back on the road in a timely manner.
Air filter three times more expensive, tire repair 2.
5 times more expensive and a simple clip replacement was not done
5 times more expensive and a simple clip replacement was not done
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by APANGELETTE
Verified Customer
Verified Customer
Service Price Transparency
Mar 18, 2024 -
Price LeBlanc Toyota responded
We are very sorry to hear this. Providing fair and transparent pricing, as well as thorough and accurate service, are always priorities for our team at Price LeBlanc Toyota. If you would like to discuss this matter further or if there's anything else we can do to address your concerns, please reach out to our Customer Relations Manager, Todd Hodges, at (225) 408-1205.
I can't remember the name of the person that helped me; I
hope it's in your system, but she was very good. Took time to explain everything I needed.
hope it's in your system, but she was very good. Took time to explain everything I needed.
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by MONA.BARNES40
Verified Customer
Verified Customer
Service Price Transparency
Mar 18, 2024 -
Price LeBlanc Toyota responded
Thank you for allowing us to help you through your service process, Mona!
Everything was great the day we were at the dealership
for routine service. Peyton is a great service rep.
for routine service. Peyton is a great service rep.
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by JSROSSO
Verified Customer
Verified Customer
Service Price Transparency
Mar 18, 2024 -
Price LeBlanc Toyota responded
We're thrilled to hear your service appointment went great! Thank you for coming to Price LeBlanc Toyota.
Always pleasant environment to wait on car being
serviced. Clean and quiet area to work remotely. Always nice seeing our favorite salesperson and he always makes a point to say hello.
serviced. Clean and quiet area to work remotely. Always nice seeing our favorite salesperson and he always makes a point to say hello.
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by ELLAFAIRCHILD
Verified Customer
Verified Customer
Service Price Transparency
Mar 11, 2024 -
Price LeBlanc Toyota responded
Thank you for taking the time to share your positive experience with us, Ella! We're glad we could provide you with such a great service experience here at Price LeBlanc Toyota.
Service department was first class from service adviser
to technicians to car loaner representative. Work was completed quickly and done right. Would definitely use them again.
to technicians to car loaner representative. Work was completed quickly and done right. Would definitely use them again.
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by TY
Verified Customer
Verified Customer
Service Price Transparency
Mar 04, 2024 -
Price LeBlanc Toyota responded
Thank you, Ty, for choosing Price LeBlanc Toyota! We're so happy you had a wonderful experience.
Jourdan and Tyler are the two absolute best service
advisors I have ever worked with!
advisors I have ever worked with!
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by JGUAPO
Verified Customer
Verified Customer
Service Price Transparency
Feb 29, 2024 -
Price LeBlanc Toyota responded
Thank you for taking the time to share your positive experience with Price LeBlanc Toyota. Until next time, take care!
Clear communication; fast service; pleasant waiting area;
friendly service; will be back for future maintenance
friendly service; will be back for future maintenance
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by parkssam
Verified Customer
Verified Customer
Service Price Transparency
Feb 28, 2024 -
Price LeBlanc Toyota responded
These are all amazing things for us to hear from our customers, so thank you for that! We can't wait to see you again.