Pezh Kayedan
Pezh Kayedan at Surprise Ford

Pezh Kayedan | Page 6

General Manager

Surprise Ford

16825 W Waddell Rd
Surprise, AZ 85388

4.3
257 Reviews
4.3

257 Reviews

Write a Review

257 Reviews of Pezh Kayedan

March 28, 2025

Dealership Rating
Employee Rating

I didn’t have to do much to get the ball rolling. I picked out a vehicle and it was off to the races. One of the easiest purchases I’ve made. More

by DAVID.A.SMITH
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Dan Doncea

Mar 31, 2025

Surprise Ford responded

Thanks for your awesome review, David! We're thrilled to hear that your vehicle purchase was seamless and enjoyable. Our goal is to make the process as easy as possible, and it's great to know we hit the mark for you!

March 24, 2025

Dealership Rating
Employee Rating

Absolutely terrible experience. I made a deal with Camryn for sale price of a used F-250 yesterday. I decided to do a trade in however did not have the vehicle so in order to honor More

by Carlos Santana
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Camryn Figueroa

Mar 31, 2025

Surprise Ford responded

We understand how frustrating it can be when expectations are not met, especially after making a deal. We strive to provide clear communication and uphold our agreements. To discuss this matter further, please reach out to Beverly Woodhull, Customer Relations Director, at 623-666-8577 to learn more about the situation.

March 16, 2025

Dealership Rating
Employee Rating

Great service and made me feel good about my purchase. Steve and Dan are great employees. More

by metsbaby
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 18, 2025

Surprise Ford responded

Thank you for your kind words! We're thrilled to hear that Steve and Dan provided great service and made you feel confident and happy about your purchase. We truly appreciate your feedback and look forward to helping you again in the future!

March 10, 2025

Dealership Rating
Employee Rating

Great experience with all of the staff. Made the purchase very easy. Would definitely recommend. More

by jjearl16
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 12, 2025

Surprise Ford responded

Thanks! We’re thrilled to hear you had such a great experience with our team. Making your purchase easy is what we strive for, and your recommendation means a lot to us. Looking forward to serving you again!

March 05, 2025

Dealership Rating
Employee Rating

Was in and out pretty quickly over all great experience first time owning a ford and love it already More

by johnniependergast
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 06, 2025

Surprise Ford responded

Thanks for sharing your experience, Johnnie! We're thrilled to hear that you had a quick and enjoyable visit. Welcome to the Ford family—we're excited for you to enjoy your new ride! If you have any questions, feel free to reach out.

February 20, 2025

Dealership Rating
Employee Rating

They do not care ,no call backs ,worst car buying experince ever , we ended up refusing to buy there , they were insulting and demeaning More

by cjmac
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Feb 24, 2025

Surprise Ford responded

It’s disappointing to hear that your visit did not meet expectations. We strive to provide a respectful and professional experience for every customer, and it’s concerning to learn that this was not the case for you. Your feedback is important, and we would appreciate the opportunity to learn more about what happened. Please reach out to Beverly Woodhull, our Customer Relations Director, at 623-666-8577.

February 20, 2025

Dealership Rating
Employee Rating

This General manager doesn't care about anything. .. Told me to talk to the other manager who is below him that previously told me I need to speak to the General manager... Sending me in a circle of More

by j
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Feb 25, 2025

Surprise Ford responded

We want to ensure that all customer interactions are handled with professionalism and integrity. Your experience does not reflect the level of service we aim to provide, and we would like the opportunity to discuss this further with you. Please reach out to Beverly Woodhull, our Customer Relations Director, at 623-666-8577 so that we can address your concerns directly.

February 20, 2025

Dealership Rating
Employee Rating

Worthless excuse for a dealership. Took my truck in to get a leak fixed under warranty as I only have 12,000 miles. After 3 weeks I finally get it back and am hit with a vile smell. More

by Tj514980
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

February 14, 2025

Dealership Rating
Employee Rating

The team there was amazing and made the entire process seemingly easy! Highly recommend and I will be back More

by JASONLYANKOVITZ
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Giovanni

Feb 17, 2025

Surprise Ford responded

Thanks, Jason! We're thrilled to hear you had a great experience with our team. Making the process easy and enjoyable is what we strive for. We can’t wait to welcome you back!

February 12, 2025

Dealership Rating
Employee Rating

This is nothing, but a bunch of crooks. Never recommend this place to anyone. Specially the persons on the financial department More

by AguilarJoseC
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Feb 18, 2025

Surprise Ford responded

It’s concerning to hear that you feel this way about your experience with our finance department. We strive to provide transparent and professional service to all of our customers, and we take comments like yours seriously. We would appreciate the opportunity to learn more about your concerns and address them directly. Please reach out to Beverly Woodhull, our Customer Relations Director, at 623-666-8577 so we can discuss this further.

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