Pezh Kayedan
Pezh Kayedan at Surprise Ford

Pezh Kayedan | Page 7

General Manager

Surprise Ford

16825 W Waddell Rd
Surprise, AZ 85388

4.3
261 Reviews
4.3

261 Reviews

Write a Review

261 Reviews of Pezh Kayedan

February 20, 2025

Dealership Rating
Employee Rating

This General manager doesn't care about anything. .. Told me to talk to the other manager who is below him that previously told me I need to speak to the General manager... Sending me in a circle of More

by j
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Feb 25, 2025

Surprise Ford responded

We want to ensure that all customer interactions are handled with professionalism and integrity. Your experience does not reflect the level of service we aim to provide, and we would like the opportunity to discuss this further with you. Please reach out to Beverly Woodhull, our Customer Relations Director, at 623-666-8577 so that we can address your concerns directly.

February 20, 2025

Dealership Rating
Employee Rating

Worthless excuse for a dealership. Took my truck in to get a leak fixed under warranty as I only have 12,000 miles. After 3 weeks I finally get it back and am hit with a vile smell. More

by Tj514980
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

February 14, 2025

Dealership Rating
Employee Rating

The team there was amazing and made the entire process seemingly easy! Highly recommend and I will be back More

by JASONLYANKOVITZ
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Giovanni

Feb 17, 2025

Surprise Ford responded

Thanks, Jason! We're thrilled to hear you had a great experience with our team. Making the process easy and enjoyable is what we strive for. We can’t wait to welcome you back!

February 12, 2025

Dealership Rating
Employee Rating

This is nothing, but a bunch of crooks. Never recommend this place to anyone. Specially the persons on the financial department More

by AguilarJoseC
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Feb 18, 2025

Surprise Ford responded

It’s concerning to hear that you feel this way about your experience with our finance department. We strive to provide transparent and professional service to all of our customers, and we take comments like yours seriously. We would appreciate the opportunity to learn more about your concerns and address them directly. Please reach out to Beverly Woodhull, our Customer Relations Director, at 623-666-8577 so we can discuss this further.

February 07, 2025

Dealership Rating
Employee Rating

Very professional acting people to deal y. Been back with questions which they were happy to answer. More

by OKJAYJA
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Dan Doncea

Feb 10, 2025

Surprise Ford responded

Thanks! We're thrilled to hear you had a great experience with our team. Our goal is to provide professional support and we're always here to help. Your positive feedback means a lot to us!

January 31, 2025

Dealership Rating
Employee Rating

Everyone we talked to was great. Rodger was great and ready to answer any questions I had. Chuck in contracts was really great to work with also More

by FALVAREZ20
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Rodger Hernandez and chuck in contracts

Feb 03, 2025

Surprise Ford responded

Thank you! We’re thrilled to hear you had such a positive experience with Rodger and Chuck. Our team is dedicated to providing excellent service, and your feedback means a lot to us. We appreciate your support!

January 26, 2025

Dealership Rating
Employee Rating

We received excellent service from the minute we walked into the dealership. We were very satisfied. More

by eric.brusseau61
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 28, 2025

Surprise Ford responded

Thanks for the fantastic feedback, Eric! We're thrilled to hear you had such a positive experience with our team. Providing excellent service is our top priority, and it’s great to know we hit the mark! Looking forward to seeing you again soon.

January 19, 2025

Dealership Rating
Employee Rating

Laura, Dan, and everyone we worked with were absolutely amazing. They went above and beyond for my family to get exactly what we wanted and made the process so easy. More

by VeronicaFaye
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 20, 2025

Surprise Ford responded

Veronica, thank you for your fantastic review! We're thrilled to hear that Laura, Dan, and the team provided such a great experience for you and your family. Your satisfaction is our priority, and we can't wait to work with you again!

January 17, 2025

Dealership Rating
Employee Rating

I had a great salesperson who was very professional, informative and knowledgeable. I did not purchase a $61000.00 vehicle here because the sales managers were not interested in fair negotiations and ba More

by DARE
Recommend Dealer
No

Other Employees Tagged: Richard

Jan 21, 2025

Surprise Ford responded

We strive to offer fair and competitive pricing, and we regret that we missed the mark during your visit. Your feedback is important, and we will review it internally to help improve our approach to trade offers and pricing negotiations. If you'd like to discuss your experience further, please feel free to reach out to Beverly Woodhull, Customer Relations Director, at 623-666-8577.

January 14, 2025

Dealership Rating
Employee Rating

Dealership was fine. I am a bit annoyed with all the calls and text for follow-up. I also feel inappropriate for survey to be given onsite with person standing right ther More

by JONATHANTAMMY
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 15, 2025

Surprise Ford responded

Thank you for sharing your feedback. We appreciate your business and are sorry to hear about your concerns regarding follow-ups and the survey process. Your experience is important to us, and we’ll use your comments to improve our communication practices and ensure a more comfortable experience in the future. Please feel free to reach out to our Customer Relations Director Beverly Woodhull at 623-666-8577 if there’s anything we can do to assist you further.

...
7
...

Dealership Inventory (325 Vehicles)

new 2026 Ford Bronco Sport car, priced at $34,929
2026 Ford Bronco Sport
new
Oxford White exterior
Automatic
Four-wheel Drive
new 2026 Ford F-150 car, priced at $75,239
2026 Ford F-150
new
Iconic Silver Metallic exterior
Automatic
Four-wheel Drive
new 2026 Ford Bronco Sport car, priced at $37,519
2026 Ford Bronco Sport
new
Azure Gray Metallic Tri-Coat exterior
Automatic
Four-wheel Drive
new 2026 Ford Bronco car, priced at $48,719
2026 Ford Bronco
new
Shadow Black exterior
Automatic
Four-wheel Drive
new 2026 Ford Bronco Sport car, priced at $41,854
2026 Ford Bronco Sport
new
Oxford White exterior
Automatic
Four-wheel Drive
new 2026 Ford Bronco Sport car, priced at $45,344
2026 Ford Bronco Sport
new
Oxford White exterior
Automatic
Four-wheel Drive