Pezh Kayedan | Page 8

Everyone was kind and professional. Our sales rep, Roger, made sure we were happy with the deal we received on our new vehicle. At no point did I feel rushed to make a decision, and the Our sales rep, Roger, made sure we were happy with the deal we received on our new vehicle. At no point did I feel rushed to make a decision, and there were no predatory sales tactics involved. More

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I ordered a truck. The process of buying it was about as seamless and easy going as it could be. Overall, my experience there was great and would recommend to anyone wh The process of buying it was about as seamless and easy going as it could be. Overall, my experience there was great and would recommend to anyone who asks. Dan Doncea was wonderful to work with and is what made this experience so easy. More

by mrncrps08 Verified Customer Verified Customer

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Our sales guy Nick B and his team went above and beyond from the first point of contact to the moment we drove away! We are grateful for the service and care given. from the first point of contact to the moment we drove away! We are grateful for the service and care given. More

by BruncieMT Verified Customer Verified Customer

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Friendly and professional. Seem to really care about their customer. I would definatel recommend them. Seem to really care about their customer. I would definatel recommend them. More

by BMBAC Verified Customer Verified Customer

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They did an amazing job. This is the second vehicle that I have purchased from surprise Ford. This is the second vehicle that I have purchased from surprise Ford. More

by poppagood Verified Customer Verified Customer

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Fast and painless process. Probably the best I’ve ever dealt with in my history of buying cars! Probably the best I’ve ever dealt with in my history of buying cars! More

by Matt Verified Customer Verified Customer

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Excellent service, explained pu well. Very friendly. We are very pleased with the Service. The test drive with the many codes instrument panel explained. The checkout went smoothly. Nic Very friendly. We are very pleased with the Service. The test drive with the many codes instrument panel explained. The checkout went smoothly. Nice experience. More

by JFORSETHO5 Verified Customer Verified Customer

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I found it difficult to negotiate with the dealership. I was told twice that there would be a follow up phone call and never received a call. I was told we had a deal and the deal over the phone and it I was told twice that there would be a follow up phone call and never received a call. I was told we had a deal and the deal over the phone and it never happened. I believe they need to revisit how to make it easier for the customer. More

by RRR1352 Verified Customer Verified Customer

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Friendly staff, easy to work with. No pressure. Best experience buying a car and my first ever brand new one too. 2024 Mustang GT! Will buy here again! No pressure. Best experience buying a car and my first ever brand new one too. 2024 Mustang GT! Will buy here again! More

by JARED SABLAN Verified Customer Verified Customer

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Communication isn’t a strongpoint. Everyone seems confused and unsure. The finance department rushes you through and adds service plans you never asked for or were advised they were ad Everyone seems confused and unsure. The finance department rushes you through and adds service plans you never asked for or were advised they were adding; sign here, sign here. Vehicle was damaged, apparently this is a common issue from how the service department responded to scheduling service to get a brand new vehicle with a few miles on it “back to new”. Expectations are set my staff but aren’t followed through on. More

by DNX75 Verified Customer Verified Customer

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