Great customer service and friendly staff especially Reza
and Phil. Thanks for your support. I definitely recommend Norms Honda.
and Phil. Thanks for your support. I definitely recommend Norms Honda.
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by cortesm
Sep 01, 2026 -
Norm Reeves Honda Superstore Cerritos responded
Every great duo needs good chemistry, and Reza and Phil brought plenty of it! Thank you for recognizing their friendly customer service and for recommending Norm Reeves Honda to others.
Phil was very nice and professional.
He helped us a lot to get the car.
He helped us a lot to get the car.
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by chierussell
Verified Customer
Verified Customer
Aug 25, 2026 -
Norm Reeves Honda Superstore Cerritos responded
Buying your next car is a big decision, and if Phil can play a part in making it easier, he's happy to do that. We're grateful that his kindness and genuine care shone through as you looked around for your used Toyota.
Phil was very helpful.
Took his time with us till
we understood. Thank so much
Job well done.
Took his time with us till
we understood. Thank so much
Job well done.
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by helbertv002
Jul 17, 2026 -
Norm Reeves Honda Superstore Cerritos responded
The best teachers don't just hand you the finished project. They take the time to explain each step until everything clicks. Phil's patience and willingness to answer your questions are qualities we're proud to have on our team.
The service was prompt and detailed.
The advisor provided timely updates. I was finished in an hour.
The advisor provided timely updates. I was finished in an hour.
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by hpesojnai76
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Devon Fields
Jun 30, 2026 -
Norm Reeves Honda Superstore Cerritos responded
The best pool parties are easygoing because everything is well organized, and we're happy your service visit had that same smooth flow. Keeping you informed while respecting your time is something our team takes pride in. We appreciate your feedback and would love to help your friends, just as we helped you!
We had a very good experience purchasing a vehicle from
Norm Reeves. We called ahead to make an appointment to view a car and were lucky enough to be scheduled with Phil Byrd. He has the personality that w
Norm Reeves. We called ahead to make an appointment to view a car and were lucky enough to be scheduled with Phil Byrd. He has the personality that worked well for us. We looked at several pre-owned vehicles when we arrived in the morning. There was no pressure when we decided to go home and think about our options. Norm Reeves has a large inventory of pre-owned vehicles that are throughly inspected prior to being offered for sale from which to choose. We called Phil that evening to see if he was still there after we decided which car we wanted to purchase. He was just getting ready to leave but told to come on over. We took a test drive and the rest is history. All the paperwork and financial process was done efficiently and professionally. Phil gave me a tutorial on the tech stuff, helped me set up my iPhone, made sure the drivers seat was set to my preference, sent me a link to help with all the bells and whistles. He did this all without rushing or taking short cuts. I am really happy we decided to go with Norm Reeves and thank you Phil for making it a pleasant experience.
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by rn4tykes
Verified Customer
Verified Customer
Jun 29, 2026 -
Norm Reeves Honda Superstore Cerritos responded
An orchestra doesn't rush to the final performance. Every section is given the time it needs, so everything comes together naturally. Phil approached your purchase with that same patience, helping you explore your options, answer questions, and make sure every last detail was in tune before handing over the keys. That's worth a standing ovation.
Both Meysam and Phil made my experience in purchasing my
car stress free. Meysam introduced us to Phil when we came back a second time since Meysam was not going to be able to meet with us. Phil went above
car stress free. Meysam introduced us to Phil when we came back a second time since Meysam was not going to be able to meet with us. Phil went above and beyond my expectations by providing me with everything I needed to make the sale transaction go smoothly. My son, Aldo was with me and he attests to the same. My last car purchase was in 2003 and I was with my husband. Even though he navigated the entire process, I remember feeling stressed and tired when we finally finished many hours later. Phil understood the importance of time and was respectful of the fact that my son was standing in for my husband who had recently passed away. Phil’s experience, knowledge, patience and follow through even after the sale, is more than I could have imagined and one that I will never forget. If anyone is looking to buy a Honda, I will definitely refer them to Phil!
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by ostavro
Verified Customer
Verified Customer
Jun 03, 2026 -
Norm Reeves Honda Superstore Cerritos responded
Your story is one that will stay with us. Phil's patience, respect, and attention to your family's needs clearly made a difference, and we're grateful he could help make this important purchase feel comfortable and manageable. Thank you for trusting us during such a significant moment.
Very friendly.
Good service. Phil was very knowledgeable and helpful and helped me through the process of leasing a car.
Good service. Phil was very knowledgeable and helpful and helped me through the process of leasing a car.
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by renelson50
Verified Customer
Verified Customer
Other Employees Tagged:
Phil Byrd
May 27, 2026 -
Norm Reeves Honda Superstore Cerritos responded
This review reads like one of those audiobooks where you immediately trust the narrator. Friendly, informative, and helping guide you through the process without making it overwhelming. Thanks for sharing this experience!
As a first time buyer I was really nervous going in but
Phil made us feel very comfortable and helped us make a great decision I couldn’t be more happier with our experience and purchase!!!
Phil made us feel very comfortable and helped us make a great decision I couldn’t be more happier with our experience and purchase!!!
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by b.ildemar555
Other Employees Tagged:
Spall
May 22, 2026 -
Norm Reeves Honda Superstore Cerritos responded
First-time buying can feel like a big step, so it’s great to hear Phil helped make it feel more manageable. Moving from nervous to confident is often about having the right guidance at the right time. That moment turned into a decision you feel really good about.
Very helpful All questions have been answered, such a
great experience working with Phil. Will definitely recommend him to others
great experience working with Phil. Will definitely recommend him to others
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by shanabanks70
Verified Customer
Verified Customer
Other Employees Tagged:
Phil Byrd
May 01, 2026 -
Norm Reeves Honda Superstore Cerritos responded
Phil stepping in as the go-to expert is what we love to see. Helpful, thorough, and easy to work with. We’re glad you had such a great experience.
Very helpful and explain the process of purchasing the
car a rapid process and clear
car a rapid process and clear
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by fjhooligan13
Verified Customer
Verified Customer
Apr 28, 2026 -
Norm Reeves Honda Superstore Cerritos responded
Easygoing, straightforward, and smooth all the way through. That’s exactly the kind of experience we aim to provide. Is there anything else we can do to earn that fifth star?