Phil Dorger

Just wanted to thank everyone at Joseph Volkswagen of Cincinnati who helped me buy out the lease on my Tiguan. Mike, Mark, Kaz and Dahlia all had a hand in helping! They made everything so easy and fa Cincinnati who helped me buy out the lease on my Tiguan. Mike, Mark, Kaz and Dahlia all had a hand in helping! They made everything so easy and fast! I definitely recommend buying or leasing from them. Thanks, Nick Baumgartner More

by III Verified Customer Verified Customer

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would not recommend. thought they were trustworthy, turns out i was sadly mistaken. wish my experience was better. Engine light came on the day after purchase. $1000.00 r thought they were trustworthy, turns out i was sadly mistaken. wish my experience was better. Engine light came on the day after purchase. $1000.00 repair. "Not our problem" was the answer i got. I will give a good rating to "People i worked with" below, even though i didnt work with any of them. More

by Josh Verified Customer Verified Customer

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Michael is excellent professional with terrific follow through skills. He helped with maturing lease and found successful car purchase. through skills. He helped with maturing lease and found successful car purchase. More

by LFENDER0 Verified Customer Verified Customer

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Mr Ryan sales person is very nice guy. He listen coustmer and give good advice. Sales manager also very nice and gentleman. We are very happy to buying vehicles. All staff also very nic He listen coustmer and give good advice. Sales manager also very nice and gentleman. We are very happy to buying vehicles. All staff also very nice, More

by cloud9650 Verified Customer Verified Customer

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Bought a 2023 Honda Passport. Everyone I dealt with was very friendly and helpfull. Great orgnization! Everyone I dealt with was very friendly and helpfull. Great orgnization! More

by RJHILDE Verified Customer Verified Customer

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Everyone is extremely knowledgeable, very customer oriented and helpful. Great dealership. Easy to work with oriented and helpful. Great dealership. Easy to work with More

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Easy service and very friendly people. Will use them again in the future. Highly recommend. Will use them again in the future. Highly recommend. More

by ajscott44 Verified Customer Verified Customer

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I’ve been a loyal customer here for nearly a decade. I’ve bought not one, but two Volkswagens from this dealership. I’ve always kept up with my oil changes, warranty checks, and milestone services — all I’ve bought not one, but two Volkswagens from this dealership. I’ve always kept up with my oil changes, warranty checks, and milestone services — all done right here. I’ve spent thousands of dollars with them over the years. So imagine my shock when they tried to blatantly take advantage of me during a recent service appointment. I brought my car in for a scheduled multi-point inspection — nothing out of the ordinary. Last year, this same dealership diagnosed a major issue: a broken coolant housing, quoted at $1,800. So, naturally, I expected some kind of update or reference to that during this visit. Instead, they tried to rush me through checkout, telling me everything looked fine — no issues found. No mention of the coolant housing. No mention of the headlight that’s clearly out. No mention of the worn brakes, the ongoing oil leak, or the same exact issue they diagnosed just last year. When I called them out, they brushed me off and even insinuated I was making it up. That is, until I pulled out seven years' worth of service paperwork — from them — including the one where they diagnosed the coolant housing problem themselves. So which is it? Were they lying last year when they said I needed an $1,800 repair? Or are they lying now when they say nothing is wrong? Either way, it’s dishonest. And it’s theft. Do not buy a car here. Do not service your vehicle here. They will lie, they will overcharge, and when you catch them, they’ll treat you like a nuisance instead of a long-time customer. Shame on them. More

by lynchberg333 Verified Customer Verified Customer

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This was my fourth purchase from Joseph VW and it was just a pleasant as the previous three. Great dealership experience across the board! just a pleasant as the previous three. Great dealership experience across the board! More

by WMWRIGHT Verified Customer Verified Customer

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Very professional sales associate. He and the manager made it very easy to lease the car. He and the manager made it very easy to lease the car. More

by minimovers16 Verified Customer Verified Customer

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