13 Reviews
Write a Review13 Reviews of Phil Edwards
March 30, 2026
First Rate Experience buying my first Toyota! Ted in Sales and Scott in Management solved (and put up with) my every question and concern. I returned a few days after purchase to check and ensur Ted in Sales and Scott in Management solved (and put up with) my every question and concern. I returned a few days after purchase to check and ensure correct alignment, tire balance, etc. The service team was excellent - McDonald surprised me with an actual progress video from Tony the technician fully explaining his work and the results. Who does that?! Dayvie in service also fully reviewed every detail. This unusual level of consideration and explanation has given me a welcome feeling of satisfaction! More
Other Employees Tagged: Chad Reiss , Scott H. management, Ted L. sales, Dayvie service, Tony technician
March 29, 2026
Ever since McDonald has take taken over this dealership our experience has steadily worsened. When we've had service done on our 1998 Tacoma, on more than one occasion there have been issues. The most rec our experience has steadily worsened. When we've had service done on our 1998 Tacoma, on more than one occasion there have been issues. The most recent incident occurring when technicians left a clip on a brake line that another repair shop found. There have also been problems purchasing parts, where we've have been given the incorrect parts for our vehicle requiring multiple trips (over 30 miles each trip) to exchange for the correct parts. Most recently for something as simple as spark plugs. To top everything off the person in the parts department went so far as to argue that there is no such engine as a 3.4 liter after my husband repeated our vehicle information close to 10 times in the same conversation (we own a 1998 3.4L v6 Tacoma) And when I came in to return the incorrect parts there was no apologies even after trying to show him the actual plug we needed. Instead of trying to help us find another solution or even acknowledging why we would be frustrated, he acted like I he couldn't get me out of the dealership fast enough. It would be one thing if this had been the first time we had issues, but it's not. We have given this dealership more than enough opportunities to keep.our business. However, we cannot, in good conscious, put our trust in this dealership any longer after everything we have experienced. More
Other Employees Tagged: Scott Larrick
March 26, 2026
Tonya was very knowledgeable and a pleasure to work with as was Gaige Tuma the service manager, I was pleased with the whole staff as was Gaige Tuma the service manager, I was pleased with the whole staff More
Other Employees Tagged: Nicholas Maldonado, Marcus Smith, Warren Cassidy, Amanda Newton, Tonya Whitaker
March 16, 2026
Every body is Ok, only front desk is hard and very serius need more friendly need more friendly More
Other Employees Tagged: Juan Muro, Chad Reiss, Luis D. Noriega
March 09, 2026
All of our experiences with McDonald have been good. The staff at this dealership is top notch. They are all courteous, helpful, and professional. The staff at this dealership is top notch. They are all courteous, helpful, and professional. More
Other Employees Tagged: Chad Reiss, Greg Spencer, Amanda Newton
December 26, 2025
I've always had great service at McDonald Toyota. Timely, friendly, professional. Service as very helpful in keeping my Rav4 in great shape. Timely, friendly, professional. Service as very helpful in keeping my Rav4 in great shape. More
Other Employees Tagged: Nicholas Maldonado, Marcus Smith, Tonya Whitaker
October 10, 2025
I highly recommend their services and I highly recommend I have been purchasing vehicles from there for years and sending friends and family. I have been purchasing vehicles from there for years and sending friends and family. More
Other Employees Tagged: Richard Garcia, Juan Muro, Thomas Burback, Chad Reiss, Amanda Newton, Tonya Whitaker, Cruz Arellano, Scott Larrick , Highly recommend Abigail Sales and Gio Espinosa
August 25, 2025
This story starts out with a recall, schedule maintence that could have turned into a disaster but McDonald made it right and then went above and beyond. The recall was on brake lines and they handled eve that could have turned into a disaster but McDonald made it right and then went above and beyond. The recall was on brake lines and they handled everything like pros but there was a gasket that broke during install that in turn was allowing brake fluid to leak. My wife and nephews were on their way to school when the warning light for Low Brake Pressure came on. My wife was able to get to a safe place and the dealer made sure to get us a tow truck and Lyft to the dealer. They were able to fix the issue in a very short time. In turn we ended up trading that Tacoma in for a new used Tundra and Scott the GM and his team made sure we were taken care of and then some. I want to give a shout out to all involved, Scott, Edwin and Chad in Sales and then in Service Nicholas and Amanda as well. Lastly I also want to thank Brandon and Phil in parts with getting me set up with a bed cover. Thank you all for your help and you guys rock. More
Other Employees Tagged: Chad Reiss, Nicholas Maldonado, Amanda Newton
August 14, 2025
Linda is amazing. She always keeps me informed of the status of my service necessary for my vehicle. She’s friendly, professional, and so easy to work with. I recommen She always keeps me informed of the status of my service necessary for my vehicle. She’s friendly, professional, and so easy to work with. I recommend timely service to my vehicle through McDonald Toyota Service with Amanda, two other friends. More
Other Employees Tagged: Chad Reiss, Amanda Newton, Scott Larrick , Dewey was my sales rep who helped me buy my 2025 Toyota Tacoma. He made the transaction seamless and so enjoyable. I have already sent three other potential buyers to him. He knew I came in with my numbers and facts of what I wanted. Highly recommend him.
August 01, 2025
I always appreciate how open, honest, and helpful they are when it comes to having work done on my vehicles. are when it comes to having work done on my vehicles. More
Other Employees Tagged: Nicholas Maldonado, Christian Mclaughlin, Cruz Arellano, Scott Larrick

