Phil Falzarano

This is my fourth transaction with Naples Mazda and my sales representative Phil Falzarano. Phill must be doing something right to garner repeat business, and yes he does. Phil always exceeds my expect sales representative Phil Falzarano. Phill must be doing something right to garner repeat business, and yes he does. Phil always exceeds my expectations. The dealership encourages team participation and it shows. Naples Mazda is fortunate to have Phill on their team. More

by ampatrick44 Verified Customer Verified Customer

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Phil was exceptional. I drove a lot of cars and he was very patient and answered all my questions with a smile. I would refer anyone to him. I drove a lot of cars and he was very patient and answered all my questions with a smile. I would refer anyone to him. More

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John Phill Kathryn and Ryan gave us excellent service above and beyond their line of duty . Bear in mind that we were in the UK conducting this deal with the 5 hour time difference . Ryan’s perseverance above and beyond their line of duty . Bear in mind that we were in the UK conducting this deal with the 5 hour time difference . Ryan’s perseverance in offering us a deal persuaded us to swap the car as normally we would wait 3 years . Next Jon and Phill communicated several times giving us the confidence and trust to complete the sale and finalise the figures . Then came Kathryn .Trying to organise payments between our banking systems was very difficult as we have a US bank account but no social security number . Her patience and the fact she worked with us out of her working hours were remarkable . It was totally the security and info settings on our bank More

by STEVEHUBNER Verified Customer Verified Customer

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Naples Mazda has a clean, welcoming showroom and everyone was friendly and accommodating. Phil Falzarano is the main reason we decided to purchase from Naples Mazda. He was friendly, knowledgeable, and just was friendly and accommodating. Phil Falzarano is the main reason we decided to purchase from Naples Mazda. He was friendly, knowledgeable, and just a pleasure to work with. He helped us find the car we wanted at a fair price and made it all happen quickly and smoothly. Highly recommended. More

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Clean facility. Professional all around. Have never had a bad experience. Would recommend to anyone. Professional all around. Have never had a bad experience. Would recommend to anyone. More

by SELIBERO4465 Verified Customer Verified Customer

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Phil was wonderful and helpful in showing vehicles. Not pushy. Once negotiation started it all went horribly wrong. The cash price changed from the original discussion what wa included on the cash pr Not pushy. Once negotiation started it all went horribly wrong. The cash price changed from the original discussion what wa included on the cash price changed higher than originally because they wanted us to finance so the dealership could get the referral bonus. Once we agreed the price the finance manager determined what we were were going to put down without asking us. The finance side was handled very unprofessionally. Be wary! More

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I have always had good service with this dealership even though I have purchased a number of vehicles from them though I have purchased a number of vehicles from them More

by LWD55 Lewis Verified Customer Verified Customer

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Pleasant experience. Got a good deal. Had help shopping for new insurance for all my cars. Got a good deal. Had help shopping for new insurance for all my cars. More

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Great customer service! !! I ended up getting the deal I wanted on a cx9. Couldn’t be happier!! !! I ended up getting the deal I wanted on a cx9. Couldn’t be happier!! More

by jstocks28 Verified Customer Verified Customer

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The staff is so friendly and accommodating. I appreciate how everyone seems to work together so nicely. I appreciate how everyone seems to work together so nicely. More

by MARI3 Verified Customer Verified Customer

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