Phil Falzarano

Phil and the team were awesome! Above and beyond! Plan on being very happy with our miata! Above and beyond! Plan on being very happy with our miata! More

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John Lazor and Phil Falzarano were a pleasure to deal with. They did not play games or use typical sales tactics. They were direct, honest and worked to make it happen for the dealer and myself. They with. They did not play games or use typical sales tactics. They were direct, honest and worked to make it happen for the dealer and myself. They expalined all, answered every question and made an effort to be very attentive. More

by Boar Verified Customer Verified Customer

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John is as so patient and helpful with my special needs for a vehicle. He addressed my concerns, listened to my needs and made the whole buying experience so much fun! He is an excellent communicator and for a vehicle. He addressed my concerns, listened to my needs and made the whole buying experience so much fun! He is an excellent communicator and I will be recommending him and your dealership to anyone looking to purchase a vehicle! More

by HJNELSON72 Verified Customer Verified Customer

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Always satisfied with service of my Mazda CX-30 Staff is nice and knowledgeable. Thank you nice and knowledgeable. Thank you More

by PRGALLAGHER Verified Customer Verified Customer

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I went to Naples Mazda for my 15K mile check & oil change. While waiting, I explored the possibility of upgrading my CX-5 to a CX-50 Hybrid. During the period between October 15 and October 21, I re change. While waiting, I explored the possibility of upgrading my CX-5 to a CX-50 Hybrid. During the period between October 15 and October 21, I received many telephone calls, messages and e-mails from Mazda about completing a deal. Having no immediate need or intention of buying a new car, it was not a top priority, nor was I prepared. In any case, we came to an agreement on Monday afternoon and finished on Tuesday afternoon with the transaction complete. Three things occurred thereafter: As we were leaving, I received a call from my attorney relative to the way I made the transaction and was advised that I needed to reverse the ownership portion of the sale. 2-When I get a new car, I usually wax it with the best possible product when I get the car home.. This I did on Wednesday and found that there was a layer of black soot over the entire vehicle. Also, the inside of the windows had a film on them. I also discovered, while using the app under status that the tires were inflated to 49 psi, higher than I thought they should be. It is apparent that the vehicle was not prepared for release as it should have been. I returned to Naples Mazda and consulted with my Go-To-Guy that I have always dealt with Roger Hess, and he corrected the psi. I took care of the vehicle cleaning myself without further issue. I also sent an e-mail Wednesday, the 22nd to the salesman indicating that I had forgotten to take my wheel locks off of the CX-5 when I traded it in and asked if they could be retrieved. I did not get that answer. On Monday, October 27, 2025, we went to the DMV at Orange Tree to correct the ownership title for the new car per the instruction of our attorney. They were unable to correct it because the documents were not yet in the system and usually take 30 days. They suggested that we go back to the dealer and get a copy of the title. We did just that and on Tuesday, the 28th, Michael S. in Finance went out of his way to help us with the error that awe had made. It was all corrected in a short time and we need not have to deal with the issue going forward. Finally, I will state that we are pleased with the new CX-50 and have no regrets buying it. I gave a rating to Phil for his assistance on Tuesday as well when he explained some other features on the vehicle that we were unaware of. More

by brendandenisflynn Verified Customer Verified Customer

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Phil and Daniel were both awesome as was Valarie. I came in for service and I I didn't know I wanted to buy a car but they showed me exactly what I needed at the right price. My old car was out of I came in for service and I I didn't know I wanted to buy a car but they showed me exactly what I needed at the right price. My old car was out of warranty and these folks got me into a great vehicle, with full warranty at an amazing price. The vehicle I traded had also been purchased here and I have been pleased with the service so I went for it! I am in a much better position going forward and instead of feeling like I was pressured to buy, I believe these folks really helped me out. Thanks! More

by rich_cheryl.creason Verified Customer Verified Customer

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The sales person Phil was informative, and was accommodating. There was no pressure, I was shown several different cars, he stayed within my parameters. The finance person was also efficient an accommodating. There was no pressure, I was shown several different cars, he stayed within my parameters. The finance person was also efficient and helpful and all gav e a telephone number for any questions. this was my second time dealing with Naples Mazda. More

by bettycushing99 Verified Customer Verified Customer

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Mazda of Naples is a 10 out 10 dealership! ! Their team goes above and beyond to assist you in tough times!! They take time to break everything down to make it work for you!! Mazda should be pr ! Their team goes above and beyond to assist you in tough times!! They take time to break everything down to make it work for you!! Mazda should be proud to have such a wonderful team at the Mazda Naples Florida dealership. From start to finish it exceptional. More

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Phil was knowledgeable, kind, funny, patient and polite. Great agent to work with, highly recommended Great agent to work with, highly recommended More

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Entire process was smooth and I didn’t feel pressured like I have at other dealerships in the past. Phil, my salesman, was absolutely amazing. I really felt I could trust him. I was being a little picky like I have at other dealerships in the past. Phil, my salesman, was absolutely amazing. I really felt I could trust him. I was being a little picky but he genuinely wanted me to love my choice and didn’t make me feel I was being over the top. More

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