Phil Falzarano | Page 43

Sales guy was good. They did negotiate more than I thought, so I was happy. The problem was with delays and really bad communication from the day we left the dealership They did negotiate more than I thought, so I was happy. The problem was with delays and really bad communication from the day we left the dealership with the new car. I waited for weeks to get a check they owed me. They also owed me parts and essentially everybody just forgot about it even though I followed up countless times. All in all I would avoid this dealership, they quite simply don’t care about it’s customers or their experience. It’s hard to believe just how out of touch they are with how it feels from the customer end of the experience. More

by nihuel Verified Customer Verified Customer

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We purchased a pre-owned car that had a battery management light on and the navigation system would not load. We were told that both items would be taken care of. When the car was delivered, the management light on and the navigation system would not load. We were told that both items would be taken care of. When the car was delivered, the light was still on and the navigation did not work. We live in another state. We had to buy a new battery and install it. That took care of the light. I had to update the SSID card on my computer myself. That took care of the navigation system. Poor customer service. More

by kkking1 Verified Customer Verified Customer

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Very helpful and answered all question’s that I had for Phil! He was extremely helpful and i really enjoyed the whole experience! I would definitely recommend that place too all of my friends! Phil! He was extremely helpful and i really enjoyed the whole experience! I would definitely recommend that place too all of my friends! More

by mrbaseballpcp Verified Customer Verified Customer

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Phil at Naples Mazda made buying a new car such a seamless experience! My last Mazda was almost 13 years old and not wanting to purchase from anywhere else, I heard incredible things about Naples Maz seamless experience! My last Mazda was almost 13 years old and not wanting to purchase from anywhere else, I heard incredible things about Naples Mazda. Phil made the process completely stress-free and I loved working with him. More

by ALEXANDRA.ARMENTI Verified Customer Verified Customer

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Phil helped me out a lot when buying my new 2020 Mazda cx5. He wasn’t too pushy, which I hate when it comes to dealerships. He was very personable and helpful! I will definitely be back and use Phil as my cx5. He wasn’t too pushy, which I hate when it comes to dealerships. He was very personable and helpful! I will definitely be back and use Phil as my salesman! More

by trinitysteiner624 Verified Customer Verified Customer

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Everyone was courteous and professional. I was impressed by the speed with which they finalized my car purchase. I was impressed by the speed with which they finalized my car purchase. More

by kimakat Verified Customer Verified Customer

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We worked with both Phil Falzarano and John Lazor. Both Phil and John provided excellent service. They are both very knowledgeable and took the time to answers all our questions in detail. Both Phil and John provided excellent service. They are both very knowledgeable and took the time to answers all our questions in detail. More

by V Verified Customer Verified Customer

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The dealership is clean and very organized, the rental was quick and the people were very attentive to us !! Everyone is congratulated and we are satisfied with our car. the rigado Mazda Naples! was quick and the people were very attentive to us !! Everyone is congratulated and we are satisfied with our car. the rigado Mazda Naples! More

by leoteixeira1973 Verified Customer Verified Customer

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The dealership is clean and very organized, the booking was quick and the people were very attentive to us !! Everyone is congratulated and we are satisfied with our car. the rigado Mazda Naples! was quick and the people were very attentive to us !! Everyone is congratulated and we are satisfied with our car. the rigado Mazda Naples! More

by leoteixeira1973 Verified Customer Verified Customer

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Very clean and professional dealership. We got a great deal on our new CX-5! We got a great deal on our new CX-5! More

by KYLE.HAESLER Verified Customer Verified Customer

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