Phil Falzarano | Page 12

Aneil was my service technician addressing my concerns the last time I was there. I had run over a nail and needed roadside assistance and then a tire replacement. I do have the tire warranty package thro the last time I was there. I had run over a nail and needed roadside assistance and then a tire replacement. I do have the tire warranty package through my lease. Unfortunately shortly after obtaining my lease they changed warranty companies, my warranty was still valid but the hoops needed to jump through were extra. And that's an understatement. Unfortunately it did take a total of 5 hours start to finish to replace my tire. That said, Aneil was very friendly, helpful and was communicative the entire time. Luckily the sales lounge is comfortable enough. Although I DESPISE when the sales vultures come over pushing and pushing. More

by sedearborn Verified Customer Verified Customer

Report | Print

this dealership has the best customer service you could ever ask for! i appreciate the help! ever ask for! i appreciate the help! More

Report | Print

The dealership in Naples provides efficient and seamless interactions, supported by a highly effective team. Their responsiveness is exceptional, and the overall experience is highly commendable. interactions, supported by a highly effective team. Their responsiveness is exceptional, and the overall experience is highly commendable. More

Report | Print

Had great service and sales experience. Would use them again in the near future. Scott Would use them again in the near future. Scott More

by snph4 Verified Customer Verified Customer

Report | Print

Very pleasant an friendly atmosphere. All personnel very professional and courteous. Sales person made this a pleasant experience. Congratulations to everyone working at this dealership All personnel very professional and courteous. Sales person made this a pleasant experience. Congratulations to everyone working at this dealership. More

Report | Print

Phil was frigen awesome! ! Phil was patient, kind wasn’t a bit pushy with us at all!! He explained everything to us!! Can’t say a bad thing about the whole dealership everyo ! Phil was patient, kind wasn’t a bit pushy with us at all!! He explained everything to us!! Can’t say a bad thing about the whole dealership everyone that worked there was awesome!!!! And Valerie at the front I felt like I new her forever!!!! Truly a great place !! I will refer my friends to lease or buy a Mazda!!! Thank you😘😘 More

by carolruocco Verified Customer Verified Customer

Report | Print

I already did this yesterday. Gave a 5 star and how much I enjoyed my experience. All went well, as I said and I LOVE my new car! Gave a 5 star and how much I enjoyed my experience. All went well, as I said and I LOVE my new car! More

by marty64b4 Verified Customer Verified Customer

Report | Print

We worked with Phil and John who were both very professional, honest and knowledgeable. They negotiated the price that we wanted and got us a better interest rate than my own pre-approval from my professional, honest and knowledgeable. They negotiated the price that we wanted and got us a better interest rate than my own pre-approval from my bank! They treated us with respect and made us feel like valued clients. They took their time to show us all the car's features and took care of all the little details that we asked for. We will definitely return here when it's time to purchase our next Mazda. Well done team! More

by CRISTINASAYRE4 Verified Customer Verified Customer

Report | Print

I was very pleased with the service provided by Phil Falzarano yesterday and today. He was most informative and extremely helpful in introducing me to my new CX-30. Not to mention what a wonderfully n Falzarano yesterday and today. He was most informative and extremely helpful in introducing me to my new CX-30. Not to mention what a wonderfully nice man he is. You should be happy to have him as an employee. Marcia R. Kendall More

by marty64b4 Verified Customer Verified Customer

Report | Print

While they couldn’t fix my problem, they still taped up the windowless area professionally. the windowless area professionally. More

by elizabethcrookesloprete Verified Customer Verified Customer

Report | Print