

Dealership Experience
6 yrs, 8 mos
Industry Experience
31 yrs, 1 mo
327 Reviews
Write a Review327 Reviews of Phil Falzarano
June 14, 2025
Phil was truly outstanding in finding the right car and in pricing, follow up service and in telling us how the car worked. I am really happy with him and the car in pricing, follow up service and in telling us how the car worked. I am really happy with him and the car More
Other Employees Tagged: John Lazor
June 14, 2025
I have purchased 8 Mazda’s from this dealer and have done my serving with them. Enough said my serving with them. Enough said More
Other Employees Tagged: John Lazor , Maria Lobos
June 10, 2025
I did not work with John but he did help with our test drive while Phil was busy—my salesperson was Phil. I contacted over 200 dealerships in search of the best price, and Phil was easily in the top 5 ove drive while Phil was busy—my salesperson was Phil. I contacted over 200 dealerships in search of the best price, and Phil was easily in the top 5 overall. He was efficient, respectful of our time, and genuinely personable—not in a forced or fake way. Just a truly good person. Unfortunately, our experience with Kat, the finance manager’s assistant, almost made us walk out. She came across as dry and repeatedly tried to upsell us on a package we had clearly declined multiple times. What pushed us over the edge was that I explicitly stated we did not want our credit run multiple times and had already identified the bank we wanted to finance through. Despite this, Kat ran our credit five times without our consent. We had run multiple financial calculators ourselves and found major discrepancies in the numbers she presented. At one point, she gave us a monthly payment that included a hidden increase to our previously agreed-upon out-the-door price. When we asked to see her screen or DMS, she initially refused. Only after we insisted did she “magically” present a corrected monthly payment—one that aligned with our own calculations based on our agreed APR. Due to this experience, I would not recommend this Mazda dealership to anyone as long as Kat is involved in the financing process. Thankfully, another finance manager stepped in to help us. We don’t remember his name(He was the one who attended Saint Leo), but his office was the one to the far left of Kat’s. He was excellent—transparent, respectful, and professional. More
Other Employees Tagged: John Lazor , Kat the finance manager assistant.
June 07, 2025
The dealer was good at helping lease the 2025 Mazda CX30 Turdo SUV. A slight descrepancy regarding the down payment but managed to complete the deal. Turdo SUV. A slight descrepancy regarding the down payment but managed to complete the deal. More
Other Employees Tagged: John Lazor, Marcos Gonzalez, Danniela Alves, Allen Fornalik, Alex Mistry, Dustin Davis, Roger Hess, Carolan Pallavicini, Noah Ryan
June 05, 2025
Naples mazda and the staff are professional, helpful and all around great. I have bought several Mazdas from them and plan to continue doing so in the future. all around great. I have bought several Mazdas from them and plan to continue doing so in the future. More
Other Employees Tagged: John Lazor
