Phil Falzarano | Page 35

Phil and Paul were extremely helpful, knowledgeable and personable. They made the car buying process very stress free! personable. They made the car buying process very stress free! More

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Friendly, nice, they go out of their was to make you feel comfortable. Trustworthy. Go nowhere else. comfortable. Trustworthy. Go nowhere else. More

by REBECCA24FLA Verified Customer Verified Customer

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Phil and Paul went out of their way to get us the right car and the right deal. They will certainly get our business again and we will refer our friends to them. car and the right deal. They will certainly get our business again and we will refer our friends to them. More

by diseywbs Verified Customer Verified Customer

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Very kind and sent prior a video of car for us to see prior to drive to Naples prior to drive to Naples More

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We leased for the first time at the Naples Mazda dealership. It was a wonderful, stress free experience. Everyone was quite friendly and helpful with our special appreciation to Phil Falzarano for b dealership. It was a wonderful, stress free experience. Everyone was quite friendly and helpful with our special appreciation to Phil Falzarano for being so very patient and helpful with us! More

by nerrante01 Verified Customer Verified Customer

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Excuse me all the Genermen What do your guys would like How I Could Review them ? How I Could Review them ? More

by thanhmytrieu Verified Customer Verified Customer

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Phil was super patient and knowledgeable. Spent a lot of time answering all of our questions. The other members of the team were great as well. Spent a lot of time answering all of our questions. The other members of the team were great as well. More

by CARRIECROSLEY Verified Customer Verified Customer

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We weren't impressed with our initial salesman that we dealt with he LIED to us saying Naples Mazda had to make any repairs they deemed necessary before we could purchase our leased vehicle,,,When looking dealt with he LIED to us saying Naples Mazda had to make any repairs they deemed necessary before we could purchase our leased vehicle,,,When looking through the contract it clearly stated that either Naples Mazda or a Certified Mechanic of our choice could perform any supposedly needed repairs??? It was clear as day in writing in the contract when our salesman stated that ONLY Naples Mazda could perform the work which wasn't true ,, In the end no work was done after we objected to having NO choice but Naples Mazda to do the repairs and any repairs or issues were never brought up again ,,,The finance guys we dealt with were easier to deal with and get along with but the 1st guy I would never deal with again ,,, Also after our 2020 Cx30 with 45k miles was taken into you're garage for inspection about 5 days later the AC started blowing warm ? Probably a coincidence but as a customer of Naples Mazda it makes us question why after inspection that we weren't fond of anyway suddenly our AC is blowing warm air? We like our CX30 but the lease purchase was not a pleasant experience and was typical Car Dealership games in my opinion,,, The 1st salesman is pushing us to finance any needed repairs in our loan?? Not what we expected after leasing from Naples Mazda and then coming back to buyout our lease 3years later ,,,, More

by Dudekelber Verified Customer Verified Customer

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From the first phone call to the time I left great customer service. Brandon, Phil and Blaine were great. customer service. Brandon, Phil and Blaine were great. More

by CHERYL.CARBRAY Verified Customer Verified Customer

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Second purchase at this dealership. Almost all dealerships have knowledgeable staff but at Naples Mazda they are also very personable and relatable. The process takes hours and Phil m Almost all dealerships have knowledgeable staff but at Naples Mazda they are also very personable and relatable. The process takes hours and Phil made sure I was aware of each step and helped check off all the tasks I was responsible for while keeping the dealership tasks moving. More

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