Phil Falzarano | Page 41

Scammers , I am a women by myself , and I left there with , what my sons said , was not right , what my sons said , was not right More

by lsantoro2222 Verified Customer Verified Customer

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I worked with Phil who was very friendly, accommodating, and knowledgeable. I drove 3 vehicles and never felt pressured in any way. I’m very happy with my car and although it is not a Mazda, I will be bring and knowledgeable. I drove 3 vehicles and never felt pressured in any way. I’m very happy with my car and although it is not a Mazda, I will be bringing it here for services. That should tell you something about the culture at this dealership. More

by JMINIX Verified Customer Verified Customer

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They were very professional genuinely concerned with all the issues and the salesman was the best his name is Phil the issues and the salesman was the best his name is Phil More

by CLULES50 Verified Customer Verified Customer

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Great personnel… most helpful…know their inventory…sold on their product! Salesman particularly helpful as was the finance officer. on their product! Salesman particularly helpful as was the finance officer. More

by charles Verified Customer Verified Customer

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The staff was very kind, and took their time to listen to my needs and wants when buying a new car. my needs and wants when buying a new car. More

by katelyncline Verified Customer Verified Customer

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The process of buying my car was smooth from start to finish. They were encouraging, honest and straight forward. I had preferences in car design and they met my needs. Thank you Mazda! finish. They were encouraging, honest and straight forward. I had preferences in car design and they met my needs. Thank you Mazda! More

by jessica.renee2017 Verified Customer Verified Customer

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It’s the best experience Iwe have had buying a car in our lives. Fun and knowledgeable and the opposite of a pushy sales person. lives. Fun and knowledgeable and the opposite of a pushy sales person. More

by scotwelsh Verified Customer Verified Customer

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Our buying experience was horrible. They didn't provide what was promised (free oil changes and tire rotations at ANY Mazda dealership for 3 years), charged us extra $1000, and I'm stil They didn't provide what was promised (free oil changes and tire rotations at ANY Mazda dealership for 3 years), charged us extra $1000, and I'm still waiting for the refund 2 months later. Also was pushed to finance the car instead of paying cash, which cost us extra$$. Were charges $2477 for Naples Advantage, never got any of the services. Car wasn't cleaned and tank wasn't filled when got the vehicle. Still fighting to get what I'm owed. More

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Sales guy was good. They did negotiate more than I thought, so I was happy. The problem was with delays and really bad communication from the day we left the dealership They did negotiate more than I thought, so I was happy. The problem was with delays and really bad communication from the day we left the dealership with the new car. I waited for weeks to get a check they owed me. They also owed me parts and essentially everybody just forgot about it even though I followed up countless times. All in all I would avoid this dealership, they quite simply don’t care about it’s customers or their experience. It’s hard to believe just how out of touch they are with how it feels from the customer end of the experience. More

by nihuel Verified Customer Verified Customer

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We purchased a pre-owned car that had a battery management light on and the navigation system would not load. We were told that both items would be taken care of. When the car was delivered, the management light on and the navigation system would not load. We were told that both items would be taken care of. When the car was delivered, the light was still on and the navigation did not work. We live in another state. We had to buy a new battery and install it. That took care of the light. I had to update the SSID card on my computer myself. That took care of the navigation system. Poor customer service. More

by kkking1 Verified Customer Verified Customer

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