Phil Kallenberg | Page 19

Very happy with Phil taking care of my F150! Phil updated me and found a recall I didn’t know about, thrilled he took care of it. Phil updated me and found a recall I didn’t know about, thrilled he took care of it. More

by BILLSULLIVANHUDSONMA Verified Customer Verified Customer

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I came to them for 4 issues with my car. 2 of them they fixed. My drivers seat (which first, they ordered the wrong side and then after that, they needed another part for it, so, I had a r 2 of them they fixed. My drivers seat (which first, they ordered the wrong side and then after that, they needed another part for it, so, I had a rental for over a week and a half) and A wheel bearing, which they fixed. The other issue, was an irritating noise inside the cabin, from the dash area, which first, they say, there was no noise after a test drive. Second time, I brought it back, they said, the noise is coming from a semi loose rear view mirror casing (which may be a tiny noise, in the cabin, but, not all the noise) but, the other noise which is more irritating, is now louder than ever, after the wheel bearing was fixed. I am not sure, if that has anything to do with it. The wheel bearing noise was gone, but, shortly after, I was driving, a week or so, the noises in the cabin, became, even louder, so... I decided to take it to my local mechanic, which they won't look at until next week. They do have friendly and kind staff, for the record. Lastly, my other issue, that wasn't fixed is, when I put on my lights at night, the dash lights go dim, I told them this, they say this normal, although some times at night with the headlights on, and it is very dark outside, the dash board lights are bright as normal, and then, while driving, or I hit a bump, while driving, they go very dim. I did have an electrical problem in the past, that turned on my check engine light, which they fixed. But, after that, I think, this is when my headlights, started, usually going dim, when I am driving at night. So, I am not sure, what is up with the head lights at night? More

by DELTORODESIGNS Verified Customer Verified Customer

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Always great service. Very accommodating. Nice waiting room. Would definitely recommend this service department to anyone. Very accommodating. Nice waiting room. Would definitely recommend this service department to anyone. More

by MYKER04 Verified Customer Verified Customer

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Excellent service and communication. We kept getting error messages that would come and go. The service department was able to test the battery a few times and clear the main computer. W We kept getting error messages that would come and go. The service department was able to test the battery a few times and clear the main computer. We haven’t had an issue since and the car was in and out in a few hours. Great service, and will plan to use them moving forward for our services. Thank you. More

by BRANDI Verified Customer Verified Customer

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Done quickly despite a tornado warning and torrential rain. Or because of. One of the two. rain. Or because of. One of the two. More

by tullycoins Verified Customer Verified Customer

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Everything was great. Staff was pleasant professional. Enjoy your free coffee in the lounge. In Wi-Fi. Staff was pleasant professional. Enjoy your free coffee in the lounge. In Wi-Fi. More

by leftside117 Verified Customer Verified Customer

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Very understanding and polite was convinced he actually cared and was concerned about the issues with the car cared and was concerned about the issues with the car More

by mmate68 Verified Customer Verified Customer

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They were very professional and they took care of my car in a good timely manner ! in a good timely manner ! More

by desireck82 Verified Customer Verified Customer

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Great customer service, and communication. Service team went above and beyond. Overall, a very positive experience. Service team went above and beyond. Overall, a very positive experience. More

by kermorton Verified Customer Verified Customer

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They were good, fixed bothering recalls within a couple of days. Would have done it faster if they were able to get the parts of days. Would have done it faster if they were able to get the parts More

by rob551993 Verified Customer Verified Customer

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