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Phil Mastellone
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55 Reviews
55 Reviews
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55 Reviews of Phil Mastellone
Verified Customer
Helpful 
May 23, 2022
Always pleased with the professionalism and courtesy of the staff. One issue was overlooked and I needed to return to resolve but the staff took care of the matter. the staff. One issue was overlooked and I needed to return to resolve but the staff took care of the matter. More
by garygorney
May 21, 2022
Three years ago I brought my car to the dealership because the washers didn’t work when the car was delivered to me . I brought the vehicle to the dealer three times while it was in warranty and all t because the washers didn’t work when the car was delivered to me . I brought the vehicle to the dealer three times while it was in warranty and all three times they could not fix the problem with the washers not washing the windows. Now that the vehicle is out of warranty they found the problem and charged me $980 for the part I feel like they kicked the can down the road far enough so that the customer would have to pay for the part instead of it being warranted. I walk through the sales floor and have to hear salesman cursing back-and-forth between each other. I would not recommend this place even to an enemy. More
by carmenvail627
Other Employees Tagged: Service manager
May 19, 2022
Very courteous and pleasant. Particularly Ms. Tamika at the Service Department Everyone was very professional and helpful. I have to contact them because the engine light is no Particularly Ms. Tamika at the Service Department Everyone was very professional and helpful. I have to contact them because the engine light is now on More
by deelyte59
Other Employees Tagged: Tamika
May 19, 2022
The representative that attended me was very friendly and made me feel good about my maintenance service. The work was done quickly and so the drop off and pick up of the vehicle happened smoothly. Great Ser made me feel good about my maintenance service. The work was done quickly and so the drop off and pick up of the vehicle happened smoothly. Great Service More
by edrikacevedo
May 19, 2022
Great communication from the adviser . Dealer work on my vehicle to the best of their ability…. Dealer work on my vehicle to the best of their ability…. More
by YEYFRIGARCIA
Other Employees Tagged: Hector Colon
May 16, 2022
Experience was very good, the lady was so nice and helpful, and helped me with what i want helpful, and helped me with what i want More
by JULIE THALAB
Other Employees Tagged: Marvin Belton, Felicia Casale, Marcell Burgess, Angello Arias, Jajuan Burgess, Katherine Calle, Cauly Chak, Kenny Merrill, Dolores Rodriguez
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