Phil Morgan | Page 3

Outstanding Experience at Mike Shaw Buick GMC We recently purchased a new Yukon XL from Mike Shaw GMC. To be honest we had no intention of buying a new vehicle but after talking to Bill Verosko a We recently purchased a new Yukon XL from Mike Shaw GMC. To be honest we had no intention of buying a new vehicle but after talking to Bill Verosko and Phil Morgan we knew that we were getting a fantastic deal backed by their expertise and professionalism. We recently moved to Colorado and are so glad that we found a dealership that we can trust for both sales and service. Thank you Mike Shaw Buick GMC for everything you do for your customers! More

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Best car purchasing experience in 20years! Ordered a 2017 Terrain from Michael Smith. Car was ordered promptly and Sales Manager Phil Morgan provided periodic updates until vehicle was delivere Ordered a 2017 Terrain from Michael Smith. Car was ordered promptly and Sales Manager Phil Morgan provided periodic updates until vehicle was delivered. The negotiation process was smooth, quick, and friendly. Purchased the Terrain using a 12K/24 month lease. This process was also smooth and quick. More

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Best place to buy! I came in not expecting to purchase a new truck. I was pleasantly surprised with my experience. There were no games being played in the negotiations. I came in not expecting to purchase a new truck. I was pleasantly surprised with my experience. There were no games being played in the negotiations. Paul, the salesman and Phil, the sales manager were great to work with. They made easy. If you are looking for a new GMC, be sure to stop at Mike Shaw. More

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Excellent GMC Buying Experience The sales team of Paul and Bill, working with Phil, the Sales Manager, worked hard to facilitate test drives of GMC Sierras to nail down the exact veh The sales team of Paul and Bill, working with Phil, the Sales Manager, worked hard to facilitate test drives of GMC Sierras to nail down the exact vehicle that met my and my wife's needs and fit our budget. Worked with Aaron to quickly get the financial portion of the transaction completed. He was very helpful and made it as painless as possible. I was introduced to Eric and Anthony in service who answered all my questions concerning servicing our new truck.Well done, All!!! More

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For the love of family We have been shopping, comparing, pricing vehicles most of the summer, it's been a challenging process, but when a friend directed us to Mike Shaw Bui We have been shopping, comparing, pricing vehicles most of the summer, it's been a challenging process, but when a friend directed us to Mike Shaw Buick-GMC in Colorado Springs, everything shifted into an easy supportive courteous professional process. From the first internet connection to our sales team and financial support, it has been a pleasure working with Mike Shaw. They have been the no pressure, "let's make sure it's the vehicle you want at the price you can work with" team. Thank you, Mike Shaw, for a pleasant, positive car purchasing experience. From a grateful daughter helping her 80+-year-old father purchase what may be his last awesome car AND for honoring my mother with your donation to the Koman Cancer Foundation. Thank you so much. More

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Knowledgeable and Patient Staff I worked with Bill Verosko and Phil Morgan to lease a new car. Bill told me every detail I needed to know about the car and was patient when I asked h I worked with Bill Verosko and Phil Morgan to lease a new car. Bill told me every detail I needed to know about the car and was patient when I asked him to explain things to me multiples times. He also made sure my onstar, bluetooth, and music settings were just the way I wanted them before I drove off the lot. He went the extra mile to make sure I was happy longterm with my purchase and that I understood what I was getting into with the lease purchase and the vehicle. Phil helped me make the numbers work and the two put me in the right car so that I could have an affordable and beautiful vehicle. Rick Haddock was also very considerate while talking me through the finance process and explained the lease in more detail when I had questions. The team helped me feel comfortable with the process. I drove all the way from Denver to work with this team and will do so again the next time I purchase or lease. More

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So I Bought a truck :) I drove the 3 major brands and got advice until I figured out what I wanted. Found the truck I wanted at Mike Shaw. My husband had to work and he to I drove the 3 major brands and got advice until I figured out what I wanted. Found the truck I wanted at Mike Shaw. My husband had to work and he told me, hon just go get the one you want. So I went to the dealership alone and a bit nervous, expecting the usual salesman mauling upon entering the lot, (and happy that didn't happen), walked into the dealership and met Juan Manrique at the front desk. He was lighthearted and funny, no pressure, perfect. We drove the truck, it was exactly what I wanted. Phil Morgan stepped in to run the numbers with Juan. He was respectful, honest, and put together the absolute best deal he could, again with no pressure, a smile, so not your typical car dealership. The kicker,no games. There was no back and forth, jockeying, etc., the number was right the first time. He turned me over to Everette Morrow, a great surprise! I'd gone with my mom 6 years earlier to get her truck and worked with Everette on getting things set up the way she wanted them, he was fantastic. He arranged for the set up that I needed. Everything was done perfectly and quickly, no surprise. The atmosphere at Mike Shaw was fun. It's obvious these guys enjoy their jobs, and they are exceptional people. I never felt like "another sale", fantastic experience. More

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very good They went out of there way to find the specific color and trim package I was looking for. Phil found the vehicle in New Mexico They went out of there way to find the specific color and trim package I was looking for. Phil found the vehicle in New Mexico More

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Poor customer service I have always taken my vehicles to be serviced at mike shaw. They have always been great and very prompt with excellent customer service. Because of t I have always taken my vehicles to be serviced at mike shaw. They have always been great and very prompt with excellent customer service. Because of this, I have referred many people and and they were the first place I went when it was time to buy a new vehicle. If you are looking to buy a car, go somewhere else. I was given a price and my trade in was given a value that sounded good. I wanted to think about it and check prices with some other dealerships. I decide to go with Mike Shaw and then was told, "after looking over our numbers and with you shopping around, we are going to pass." Who doesn't shop around when they are looking at an $80,000 vehicle? Phil was very condescending. Very poor customer service from a manager. I even received a text from the salesman apologizing for the way it was handled. 10 year faithful customer lost. More

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