Phil Neel
Phil Neel at Capital Ford of Columbus

Phil Neel | Page 5

Sales

Capital Ford of Columbus

1090 S. Hamilton Rd.
Columbus, OH 43227

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4.5
62 Reviews
4.5

62 Reviews

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62 Reviews of Phil Neel

October 13, 2025

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Employee Rating

The overall experience was good. However, I have some paint chips on my driver side of the bed. I payed for a coating. Someone from the body shop was supposed to call me. I have not More

by bluesfan444
Service Price Transparency
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Recommend Dealer
Yes

October 13, 2025

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Easy to get in early for service. Friendly service workers. Need more comfortable seats in waiting room. More

by kaerchersteven
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Recommend Dealer
Yes

October 11, 2025

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Service from the advisors desk was great. However not pleased with work don on vehicle. I chose the works package when getting my vehicle service. This package comes with tire rotation. When More

by julian3258
Service Price Transparency
Workmanship
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Recommend Dealer
No

Other Employees Tagged: Not sure of names or employees.

October 09, 2025

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While Capital was once Masheter, the crew was still on tops of things. My wait was fine and I have no issues with my service at this writing. I appreciate the communication from Capital More

by deadly_do_rock
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Recommend Dealer
Yes

October 09, 2025

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Had a good experience with getting The Works oil change was.quick and easy. Close to my home. More

by Rcomchoc
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Recommend Dealer
Yes

October 08, 2025

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I worked with Capital Ford on a deal to trade in my truck and get a new one — a Maverick. The dealership worked the deal hard and very expeditiously. They were more than fair on my trade in and gave me the p More

by bschraeder
Sales Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: John Howell

October 06, 2025

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Lori was nice, but she didn't know much about the truck. Transaction process was very smooth. More

by mmigliore0
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes

Other Employees Tagged: Lori Glick

October 03, 2025

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Employee Rating

Friendly and helpful staff worked with me. Made an appointment online and they followed up promptly. Great people! More

by b.abshear
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: John Howell

October 02, 2025

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Employee Rating

I have been going to that dealership for 13 years and I am very happy with it and I will always go back More

by jr3933
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Recommend Dealer
Yes

Other Employees Tagged: Marissa Bay Service advisor

October 02, 2025

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Employee Rating

Friendly people, great service. Highly recommend Capital for you ford service needs. A Great job More

by Bennycf
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Service

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