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Phil Stravers
Phil Stravers at Fremont Toyota
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Phil Stravers | Page 10

Service Advisor

Fremont Toyota

5851 Cushing Pkwy
Fremont, CA 94538

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4.7
116 Reviews
4.7

116 Reviews

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116 Reviews of Phil Stravers

June 21, 2023

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Employee Rating

I had mentioned concerns about my tires. I’m unsure if they checked it but about two days after I had a notice about my tire on my cars dashboard More

by NICHOLASANIT
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Recommend Dealer
Yes

Other Employees Tagged: Sara Tello, Micky Gastrock, Ramiro Orozco, Steve Sako, Maria Castillo, Ervin Sunga, Pat O'Brien , Belal Najibyar

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Jun 22, 2023

Fremont Toyota responded

Thank you for taking the time to share your experience. We take customer feedback very seriously and try to continually provide the best service to our customers. Thank you for your business and we hope you continue to choose us for all your car needs in the future.

June 21, 2023

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Excellent service, knowledgeable, professional and experienced staff. I have been using this dealership for several years. Highly recommend. More

by NICK_94536
Service Price Transparency
Recommend Dealer
Yes

Other Employees Tagged: Erika Carlos, Sara Tello, Micky Gastrock, Ramiro Orozco, Steve Sako, Maria Castillo, Ervin Sunga, Pat O'Brien , Belal Najibyar

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Jun 22, 2023

Fremont Toyota responded

We appreciate the kind words! We’re thrilled to hear that you had such a knock-out experience with our service department. Customer service will always be one of our team's highest priorities and it's great to hear how much you enjoyed working with our staff. They will appreciate the shout out! We’re always happy to know that we’ve achieved our goal of 100% customer satisfaction at Fremont Toyota. Feel free to stop back in if there's ever anything else you need from us!

June 13, 2023

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Very professional, courteous, and always a pleasure to work with. I recommend them to anyone. More

by RODGERNPS
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Recommend Dealer
Yes
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Jun 15, 2023

Fremont Toyota responded

Thanks! It was a pleasure working with you and we look forward to your next visit here at Fremont Toyota!

June 09, 2023

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I enjoy dealing with the Service Department folks at Fremont Toyota, confidence and competence are the two words that come to mind. More

by RRGIBBONS
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Recommend Dealer
Yes
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Jun 12, 2023

Fremont Toyota responded

Thanks for the great review! Our team works hard to get our customers back out on the road efficiently and safely, and we're happy to know they succeeded. Thank you for choosing Fremont Toyota for your service needs and we hope to work with you again next time.

June 08, 2023

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Everything was done on time and professionally. Service Advisor Philip was very nice and kept me informed. More

by SUDHIRSIR
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Workmanship
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Recommend Dealer
Yes
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Jun 12, 2023

Fremont Toyota responded

A sincere thank you for your kind words and for us giving the opportunity to serve you. We are grateful for your loyalty to Fremont Toyota. All the staff will continue to work hard to provide great customer service for each visit.

June 04, 2023

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Everything went well from making the appt. to checking in to picking up the vehicle. Ill be back More

by MEURE246
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Recommend Dealer
Yes
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Jun 05, 2023

Fremont Toyota responded

Thanks! It was a pleasure working with you and we look forward to your next visit here at Fremont Toyota!

June 01, 2023

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I’m very satisfied the service given to me by the Fremont Toyota dealership there good people they help and advise you what need to be done on your car More

by PETEREDQUIBAN
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Recommend Dealer
Yes
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Jun 02, 2023

Fremont Toyota responded

Thanks for taking the time to let us know how we are doing! We are delighted to hear that you had such a great service experience with us here at Fremont Toyota! We're pleased to hear that our team took care of you and that everything went smoothly. Please let us know if there is anything else we can do for you!

May 24, 2023

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For me as a valued customer of Fremont Toyota I’m very satisfied of there services there good people and they will tell you which need to be done on your car. I’m so very proud my service advisor Philip h More

by PETEREDQUIBAN
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Workmanship
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Recommend Dealer
Yes
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May 24, 2023

Fremont Toyota responded

What a testimony indeed! Thank you so much for the incredible words about our service department and thank you so much for your business! We hope to continue to see you at Fremont Toyota. Have a fantastic day!

May 18, 2023

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Employee Rating

I was 10 min early at for my morning service apt. I was told it would take 2 hrs I was there for 4 1/2 hours waiting :( More

by EMAILLORILOWE
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Recommend Dealer
No
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May 12, 2023

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Not a good customer service rude sometimes not interested I’m surprised to see b More

by Owais.Kadri
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Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Ramiro Orozco, Steve Sako

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