Phil Stravers
Phil Stravers at Fremont Toyota

Phil Stravers | Page 20

Service Advisor

Fremont Toyota

5851 Cushing Pkwy
Fremont, CA 94538

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4.6
352 Reviews
4.6

352 Reviews

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352 Reviews of Phil Stravers

November 15, 2024

Dealership Rating
Employee Rating

Friendly and knowledgeable. I brought my in and out under 40 minutes. Very please with the service. More

by Jason Nguyen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

November 15, 2024

Dealership Rating
Employee Rating

The low tire pressure light was on when I purchased the car certified used, it was handed over to me with this issue. Yet, when I brought it for service after attempting to add air several times, the servi More

by onegal501
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Pat O'Brien

Nov 21, 2024

Fremont Toyota responded

Thank you for your feedback, and I sincerely apologize for the inconvenience you've experienced with your vehicle. It is concerning to hear that you received your certified used car with the low tire pressure light on. This is not the standard we strive for. I understand the frustration you must feel, especially having had to deal with this issue and then learning that the tire replacement was not covered. Your trust is important to us, and I'm sorry for any disappointment this situation has caused. Please allow me the opportunity to discuss this matter further with you. I am committed to finding a satisfactory resolution and ensuring that your concerns are addressed. You can reach me directly at 510-252-5400 or emoreno@fremonttoyota.com. Thank you for bringing this to our attention. We value your feedback and look forward to the chance to make things right. Warm regards, Efrain Moreno

November 14, 2024

Dealership Rating
Employee Rating

Very nice and no hassle experience. Just wish that any small issues could be fixed along with service . More

by anujaacharya
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

November 13, 2024

Dealership Rating
Employee Rating

Service manager Philip Travers was attentive, pleasant, knowledgeable and helpful. He was also very thorough. More

by NA13
Service Price Transparency
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Recommend Dealer
Yes

November 13, 2024

Dealership Rating
Employee Rating

The service advisor Phillip that helped me was considerate and advised me or cost and any changes to services provided in timely manner. More

by Ikeda
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

November 13, 2024

Dealership Rating
Employee Rating

Maria is very helpful and insightful! She try to provide most efficient and cost friendly solution for my service. More

by XUEJINRU0309
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

November 12, 2024

Dealership Rating
Employee Rating

The service was great. I’m afraid I don’t remember who handled it, but I’m sure you can look it up. He did a great job. What I don’t appreciate is the obscurity of the More

by HENDERSONKATHY51
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

November 08, 2024

Dealership Rating
Employee Rating

Excellent customer service, friendly people, convenient location, short return times, good knowledge, Phil is very helpful. More

by smile
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

November 06, 2024

Dealership Rating
Employee Rating

The sales department is excellent Mr. David Naz is very helpful. I’ll suggest all my friend and family go see Fremont Toyota. More

by ahmadiwahida398
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

November 06, 2024

Dealership Rating
Employee Rating

Look like people who are working know there and get thinks well done, I can give 5 stars More

by k0mali.konakanchi
Service Price Transparency
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Recommend Dealer
Yes
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