Phil Trovato | Page 4

Very accommodating I couldn’t get an appointment w my dealership for an oil change and Eden Prairie Nissan answered immediately and was able to get me in the same day at I couldn’t get an appointment w my dealership for an oil change and Eden Prairie Nissan answered immediately and was able to get me in the same day at the time I needed. This was for my Honda Acciord! (I also have a 2015 Nissan Altima) A++ More

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Responsive to what I was looking for in a vehicle I'd done my research and had narrowed it down to a used Nissan Rogue or a used Honda CRV (note: I'm a previous CRV owner...and was VERY happy with tha I'd done my research and had narrowed it down to a used Nissan Rogue or a used Honda CRV (note: I'm a previous CRV owner...and was VERY happy with that vehicle). I'd been in contact with Jim Tang via internet/email. Was surprised he wasn't my face-to-face contact when I'd arrived (this was my expectation following internet/email contacts with a Honda dealer and another Nissan dealer). The quickly paired me up with Phil Trovato....very nice man, knowledgeable about Nissan Rogues AND what they had on their lot. The vehicle I'd driven out their to see/test drive didn't have cruise control. I asked Phil if he'd check their inventory when we got back to see if they had something that fit what I was looking for in year/miles/features. I purchased a 2015 Rogue with 25,000 miles and the features I was looking for. My only criticism is in regards to the pressure to "seal the deal" before looking at the financing/interest options. Knowing my credit score, I had to figure out what I thought was my worst case scenario for figuring out the monthly payment might be. I'd rather have financed the car thru my credit union rather than Nissan...but was told that my credit union had stepped back from their local financial network (which is not what my CU told me when I checked with them a few days later). I also worked with JR on the financing. Have to say, I've never been a big fan of service warranty plans on anything...but he convinced me that $21/month was a good repair related "insurance" investment. Heck, when you think that it's pretty easy to blow $20 on a move/popcorn&soda, $21 for extending the coverage/service on the vehicle seemed a reasonable investment especially with the courtesy "loaner" thrown in. I've had the car for just about a week and am happy with it so far. The true test will be the MN winter/snow experience. More

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service Everyone I was in contact with at the dealership was excellent. Phil Trovato was very special in helping me find the Rogue that I wanted to lease. H Everyone I was in contact with at the dealership was excellent. Phil Trovato was very special in helping me find the Rogue that I wanted to lease. He made the entire process go very smoothly. More

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Great experience! We were looking to turn in our lease early and buy a small SUV to better accomodate our needs with a 10 month old. We got there at about 6pm on a Wedn We were looking to turn in our lease early and buy a small SUV to better accomodate our needs with a 10 month old. We got there at about 6pm on a Wednesday. There were several gentleman who worked very hard for several hours on getting our loan approved THAT NIGHT. Phil was our main point of contact and he was wonderful to work with! He understood our situation and seemed to genuinely care about our wants and needs. I have worked with other salespeople at this location in the past but will be asking for Phil in the future. We left with exactly what we came for that evening and are very pleased! Huge thank you to all the people who helped in the process! More

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Oil change and tire rotation Super friendly staff. Timely service. Nice waiting area with refreshments, comfortable seating and even several workstations where people like me can Super friendly staff. Timely service. Nice waiting area with refreshments, comfortable seating and even several workstations where people like me can get actual work done while I waited. These accommodations take the dread out of service appointments. More

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Review of EP Nissan I wouldn’t go anywhere else! Phil truly cares about his customers and he is very helpful and thorough. I never feel pressured or rushed in any way. It I wouldn’t go anywhere else! Phil truly cares about his customers and he is very helpful and thorough. I never feel pressured or rushed in any way. It is enjoyable working with him. More

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Eden Prairie Nissan--You are the best!!!!! This is the 2nd time that we've dealt with the great people of Eden Prairie Nissan. They are the best. We always have so much fun when we come to leas This is the 2nd time that we've dealt with the great people of Eden Prairie Nissan. They are the best. We always have so much fun when we come to lease our cars. The people are like family to us. More

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Phil helped us get the new lease done asap. We had no intention of getting a new lease as we were in the cities for a family week-end, but Phil made it happen in a way that allowed us to still h We had no intention of getting a new lease as we were in the cities for a family week-end, but Phil made it happen in a way that allowed us to still have family time and drive away with a newly leased Rogue. It is the 4th lease that he has helped us with and we have always been more than grateful. More

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Maxima lease This is the second lease we have done with E.P Nissan, both times we were very happy with everything. This time we took advantage of a great lease fo This is the second lease we have done with E.P Nissan, both times we were very happy with everything. This time we took advantage of a great lease for a maxima, It was a Nissan’s loyalty program. Smooth transaction and great price. Very happy with everything. A+ More

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Excellent customer service Three members of our family have bought vehicles here now. They are very accommodating and easy to work with. We've purchased two Nissans and a used Three members of our family have bought vehicles here now. They are very accommodating and easy to work with. We've purchased two Nissans and a used Honda Pilot. Very happy with all three purchases. More

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