Phill Crabtree | Page 7

The recent experience at the dealership was okay. Not completely satisfied with the service. There was a software update for the audio system. That software update did not work. I still have the same Not completely satisfied with the service. There was a software update for the audio system. That software update did not work. I still have the same issue , of the audio system not wanting to boot up right away. This is very frustrating, for a 30k vehicle that is only 2 years old. My next car will probably not be a Toyota. Phill Crabtree was a nice fellow, my problem was not with him personally. My issue is the Toyota factory radio is awful. More

by NARDHO Verified Customer Verified Customer

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This dealership’s has many great service agents especially Maverick. He always available for me when ever I get my vehicle service done. especially Maverick. He always available for me when ever I get my vehicle service done. More

by RSK325 Verified Customer Verified Customer

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Phill Crabtree is always great to work with and very professional. I trust him with all my vehicles. professional. I trust him with all my vehicles. More

by MARCUSCOOLEY Verified Customer Verified Customer

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The Service center is outstanding! Phill C. my service advisor went beyond and above helping me showing up at 3:15 with a battery light. My vehicle was diagnosed with a bad alterna Phill C. my service advisor went beyond and above helping me showing up at 3:15 with a battery light. My vehicle was diagnosed with a bad alternator. The part changed and my vehicle returned to me at 5:15. I didn't expect to get my vehicle back until the following day. More

by BEDAVIS0 Verified Customer Verified Customer

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I’m very happy about my service with Findly Toyota at the East Gate branch. They offer uber ride option for the waiting period. They also are negotiable with my service prices. I just love this dealer ship o East Gate branch. They offer uber ride option for the waiting period. They also are negotiable with my service prices. I just love this dealer ship over others with their exceptional great services. They set the bar really high for others to learn from. Thank you again for your excellent service. More

by SZHANG2 Verified Customer Verified Customer

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I bought my 2015 Tundra at Findlay Toyota with 3 miles on it. Phil Cabtree has been taking care of me in service ever since. The friendly service and high integrity has me for life. I'll never go anywhere el it. Phil Cabtree has been taking care of me in service ever since. The friendly service and high integrity has me for life. I'll never go anywhere else. I love my truck and the fact that I know I can trust Phil and Findlay to keep my truck looking and running just like the day I bought it. Thank you for all you do Phil. More

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Called Phil late Saturday just before closing. Got me the help I needed even though it was late in the day. Appreciate the service. Got me the help I needed even though it was late in the day. Appreciate the service. More

by TSTOCK0619 Verified Customer Verified Customer

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Very professional and always clean good coffee service is fair and honest on pricing reliability good customer service fair and honest on pricing reliability good customer service More

by SWOP7 Verified Customer Verified Customer

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Todo el personal es amable, gentil, el servicio excelente, prontitud y esmero, lo recomendaría a cualquiera. excelente, prontitud y esmero, lo recomendaría a cualquiera. More

by Rany Martinez Verified Customer Verified Customer

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This is for the service department. The sales department was excellent and they support my Local Military order of the purple heart Chapter 730. John Barr gave us an excellent deal per The sales department was excellent and they support my Local Military order of the purple heart Chapter 730. John Barr gave us an excellent deal personally. We had our 2024 Grand Highlander in for the airbag replacement recall and the hard plastics in the rear side cargo areas were really scratched up. Didn't realize it till later but we hardly use the car. We use it less then 2500 miles a year! More

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