Phillip Kotrola | Page 11

Good service/honest appraisal of vehicle's condition Service was great. Service Rep, Philip, who I've been dealing with since 2011 is the best. As usual I got an honest evaluation of my car's condition Service was great. Service Rep, Philip, who I've been dealing with since 2011 is the best. As usual I got an honest evaluation of my car's condition with no pressure to fix things that did not need fixing. (Coffee and donuts are good too!) More

Helpful 0

Report | Print

Service Advisor Phillip Kotrola Phillip (Service Advisor) provided prompt, knowledgeable advice. He processed my State Inspection needs with a smile. He also looked at the reason f Phillip (Service Advisor) provided prompt, knowledgeable advice. He processed my State Inspection needs with a smile. He also looked at the reason for the back door adjar light. It we suspected the door switch was the culprit, an item that could be handled at a different date. Interestingly, when I picked up the car, no warnig light. More

Helpful 0

Report | Print

Few things in life are painless. This is one of them We are on our third Honda Odyssey and this one we purchased from a true professional, Mr. Howard Shorter. We were given the card of the Silver Team m We are on our third Honda Odyssey and this one we purchased from a true professional, Mr. Howard Shorter. We were given the card of the Silver Team mgr. Phil. He took good care of us and since I am getting on in age and sometimes feel I do not have a grip on things, he made sure to calm all my fears about the new licensing laws in Texas. We have never met so many good folks in a dealership. More

Helpful 0

Report | Print