Phillip Robinson | Page 4

We were in a rush but the sales people worked as fast as they could to get us out. they could to get us out. More

by BEBBYEZ Verified Customer Verified Customer

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Excellent experience, as always. Phil Robinson is the best!!! Always puts the customer first. Thanks again. Phil Robinson is the best!!! Always puts the customer first. Thanks again. More

by RMFORLENZA Verified Customer Verified Customer

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I recently leased a Genesis GV80 from here and the experience was fantastic. Koko assisted me through the process and went above and beyond what I’d expect any car dealership to do for a customer. Eve experience was fantastic. Koko assisted me through the process and went above and beyond what I’d expect any car dealership to do for a customer. Even when there was a mistake in the process on my end, he and Phil worked overtime to get things sorted out for me even after the sale was complete. They were not only the most fair dealership I visited during the process, but hands down also the best on customer service. I highly recommend taking your business here if you’re in the market for a new or used car. I will absolutely be returning myself down the line. More

by MNORTON2125 Verified Customer Verified Customer

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Very professional and personable. I enjoyed my experience with him very much. Showed me all the features on the vehicle: I enjoyed my experience with him very much. Showed me all the features on the vehicle: More

by greedo1234 Verified Customer Verified Customer

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Philip, the manager was FANTASTIC! Sales team and Finance team were on the ball as well. Sales team and Finance team were on the ball as well. More

by HBAE Verified Customer Verified Customer

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Overall great experience. The staff was very friendly and helpful in finding us the exact vehicle we wanted. The staff was very friendly and helpful in finding us the exact vehicle we wanted. More

by biggs37 Verified Customer Verified Customer

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I deal with Jessica all the time when I service my Tucson.... she's great Tucson.... she's great More

by rpanepintosr Verified Customer Verified Customer

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BUYER BEWARE – STAR HYUNDAI If you value honesty, transparency, and integrity, think twice before doing business with Star Hyundai. On May 27, I went in to cancel my extended 10-year warranty alon transparency, and integrity, think twice before doing business with Star Hyundai. On May 27, I went in to cancel my extended 10-year warranty along with the vehicle and tire & wheel protection plans. I met with their manager Phil, signed all required paperwork, and was told the prorated refund process was underway. Fast forward nearly three months later, and I’m still getting nothing but the runaround from their finance manager Charlie. No ETA on a check. No straight answers. Just excuses. Today is August 11, and after calling Horizon Portfolio Protection directly, I learned something infuriating: they did not receive my cancellation paperwork until August 6 — over two months after I signed the cancellation forms. That is also the date the dealership marked as the official “cancellation date,” shortchanging me further on the refund amount I’m entitled to. This is not just poor customer service — it’s dishonest and deceptive business practice. Star Hyundai had my signed cancellation in hand on May 27, yet delayed submitting it for over two months, all while holding onto my money and misleading me about the status. If you are considering doing business here, beware: Once they have your money, good luck getting it back. Expect delays, lack of communication, and evasive answers. Document EVERYTHING and prepare to escalate to outside agencies if needed. I regret ever trusting Star Hyundai and hope this review helps others avoid the frustration, dishonesty, and disrespect I’ve experienced. More

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I had a great experience there. Mark and Phil were great. Very smooth .professional and friendly. I would Def recommend to a friend. Mark and Phil were great. Very smooth .professional and friendly. I would Def recommend to a friend. More

by gmon1114 Verified Customer Verified Customer

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Every one there was great Mark an Phil was the best they explain everything to me explain everything to me More

by Clifton Wall Verified Customer Verified Customer

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