Phillippe "PJ" Scott | Page 2

I purchased a vehicle from Ascension Honda about a year ago, and the experience remains one of the most unpleasant I’ve ever had. While Brandon was professional and courteous, the conduct of Finance Manage ago, and the experience remains one of the most unpleasant I’ve ever had. While Brandon was professional and courteous, the conduct of Finance Manager PJ and Sales Manager Sheldon was deeply troubling. PJ was aggressive, dismissive, and openly hostile throughout the process. He made inappropriate personal remarks, shouted during discussions, and even used profanity in front of my young child and spouse. He altered agreed-upon pricing, refused to honor verbal commitments made by Brandon, and became visibly angry when asked reasonable questions. Sheldon, the Sales Manager, stood by and did nothing to de-escalate the situation. Despite having placed a deposit and waited weeks for the vehicle, I regretted going through with the purchase. The dealership failed to provide promised documentation for dealer-added packages, and the overall atmosphere was hostile and unwelcoming. I reached out to General Manager Eddie Boyd immediately after the incident. He responded with a brief apology and assured me the matter would be addressed—but I never received any follow-up or resolution. Even a year later, the memory of this experience remains disappointing. I would not recommend Ascension Honda to anyone seeking a respectful and professional car-buying process. More

by Tulsi Verified Customer Verified Customer

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I just want to thank Ruben Turner he is the best . he was the best he was the best More

by ranadafletchee Verified Customer Verified Customer

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Wonderful people. My Salesman Rueban was exceptional. Super nice. All around great experience. Defiantly would recommend! My Salesman Rueban was exceptional. Super nice. All around great experience. Defiantly would recommend! More

by jhebert7 Verified Customer Verified Customer

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The dealership was awesome, customer service was outstanding, They made you feel so welcoming, The banker Mr. Jimmy was so pleasant and explained everything to me so well, I would recommend all my f outstanding, They made you feel so welcoming, The banker Mr. Jimmy was so pleasant and explained everything to me so well, I would recommend all my friends and family. More

by laurieallison1 Verified Customer Verified Customer

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This places is amazing from the mangers the salesmen and saleswoman very considerate. Always trying to find way around to make a great deal for the company and the clients. Ms. jazz is a really great help. saleswoman very considerate. Always trying to find way around to make a great deal for the company and the clients. Ms. jazz is a really great help. Very sweet and good environment. More

by malaysiawoods Verified Customer Verified Customer

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This has been my second purchase and I am very pleased with communication and my purchase went good. Mr. Phillipe and Jazz took really care of the sale. with communication and my purchase went good. Mr. Phillipe and Jazz took really care of the sale. More

by LaShun Dundy Verified Customer Verified Customer

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Professional, friendly, kind and straight to the point no long waiting time. I’ve purchased two vehicles and I’m very pleased. long waiting time. I’ve purchased two vehicles and I’m very pleased. More

by reniccacarter Verified Customer Verified Customer

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Very detailed, courteous, and professional! Enjoyed my experience! Would recommend to any one looking to buy! Enjoyed my experience! Would recommend to any one looking to buy! More

by shandrekia.taylor Verified Customer Verified Customer

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ASHLEY WAS SO GREAT! EASY & GOT THE JOB DONE! THANK YOU SO MUCH ASCENSION HONDA! EASY & GOT THE JOB DONE! THANK YOU SO MUCH ASCENSION HONDA! More

by presley.roberson Verified Customer Verified Customer

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She was very nice. She explained everything very thoroughly in a way we would understand. She explained everything very thoroughly in a way we would understand. More

by jess0182 Verified Customer Verified Customer

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