Pia Vang | Page 4

Car Buying Can Be FUN! I just purchased my second RDX from White Bear Acura. Pia and David helped me and I can't tell you just how much fun I had. Seriously, I had fun buy I just purchased my second RDX from White Bear Acura. Pia and David helped me and I can't tell you just how much fun I had. Seriously, I had fun buying a car! And paid a fair price. Thanks guys! More

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Amazing service center Very nice service staff, was in and out in 10 minutes. They explained all the details and answered all my questions. They finished everything in one d Very nice service staff, was in and out in 10 minutes. They explained all the details and answered all my questions. They finished everything in one day, which was great. More

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Thoughtful and genuine Once we made our decision to buy and had the make and model chosen - the entire team worked hard together to make the process of financing and take ho Once we made our decision to buy and had the make and model chosen - the entire team worked hard together to make the process of financing and take home as efficient as possible. we appreciated the attention and collaboration. It made our experience much more positive. More

by cindyd66 Verified Customer Verified Customer

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Great support. Not being tech savvy I have needed help and Jay has always been there for me. He was excellent when I was evaluating the RDX and deciding if it was th Not being tech savvy I have needed help and Jay has always been there for me. He was excellent when I was evaluating the RDX and deciding if it was the car for me. Very good at answering my questions. Another employee helped me once when Jay wasn't working and he was excellent also, but I don't remember his name. Everyone is always friendly and Pia Vang helped with pricing and trade in. He remembers me which always amazes me. Thank you all for a great experience. More

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New car purchase Had test driven several months ago. Salesperson remembered and thanked for asking to see him Manager was courteous and patient. Answered all question Had test driven several months ago. Salesperson remembered and thanked for asking to see him Manager was courteous and patient. Answered all questions. Went through all pricing. More

by MOHAV Verified Customer Verified Customer

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Acura MDX Leasing Experienced a clean and simple vehicle leasing process at White Bear Acura Sabaru. Jay Smith provided me with all of the information I needed to make Experienced a clean and simple vehicle leasing process at White Bear Acura Sabaru. Jay Smith provided me with all of the information I needed to make an informed “lease or purchase” decision. Jay listened while I listed the options I wanted and then clearly explained his reasons for suggesting the Acura MDX. The dealership emitted positive vibes and I found the entire leasing process to be a pleasant experience. Pita Vang, the Sales Manager was a joy to work with too. More

by jim.wandell Verified Customer Verified Customer

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Efficient Everything went smooth and everyone was courteous in the purchase of a new Acura and trade in. Low pressure. Waiting lounge was swell stocked and com Everything went smooth and everyone was courteous in the purchase of a new Acura and trade in. Low pressure. Waiting lounge was swell stocked and comfortable. More

by drwhoolery Verified Customer Verified Customer

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CAUTION: Buyer Warning I was a first time buyer of a newer vehicle. I would recommend the below to help the next person who buys from here...or anywhere. It would be my I was a first time buyer of a newer vehicle. I would recommend the below to help the next person who buys from here...or anywhere. It would be my recommendation to make the sales person be very clear every time they present an offer or change during the negotiation process. For example, the first offer was $1,000 off the marked price...plus tax, title, license. I thought they could do better as I told them I was trying to get down to a final price of $30,000. So then the second offer: $33,995 w/ 2K down was presented as a better "final price" and nothing was written next to it having anything to do with tax, title, and license. I thought they were including that as a better offer...nope! So..was the 2K part of the final prices or after I paid that? Ended up signing a deal for $36,000. Wouldn't have purchased the car. Then be aware that the financial person goes over all the pricing with a final price...my guy seemed in a rush to just get me to sign paperwork. He never pointed out any pricing, just sign here, here and here. Got the paperwork from the loan and realized the actual price I signed wasn't what I thought was agreed upon. So I called in and spoke with Brad, a manager. According to Brad, "I signed the paperwork agreeing to the price and they never ever would have quoted anything with tax, title and license included, because they don't know how to calculate it?" How are other companies able to figure it out? Hmmm. On my end, I should have asked more questions.... More

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Great Experience Everything was easy and everyone was friendly and amenable to requests/changes/whatever I needed. Overall I would highly recommend purchasing a car f Everything was easy and everyone was friendly and amenable to requests/changes/whatever I needed. Overall I would highly recommend purchasing a car from White Bear Acura. More

by dpfordham Verified Customer Verified Customer

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Good people, good service, quality work Everyone is always so friendly and helpful, insuring that what I want is clear, that I understand the process, costs and time involved and that I'm ha Everyone is always so friendly and helpful, insuring that what I want is clear, that I understand the process, costs and time involved and that I'm happy with the results. The prices are always fair and they source the best parts when I want to add or change something, I always enjoy my interactions with staff. More

by TMOORES Verified Customer Verified Customer

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