Pierre Baptiste | Page 5

Coral Springs Buick GMC responded

Congratulations on your new vehicle! We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience. We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future! Paul Borgese Buick/GMC General Sales Manager

Coral Springs Buick GMC responded

Here at Coral Springs Buick GMC, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience with Pierre, and it was a pleasure having you at the dealership. We appreciate your review! Paul Borgese Buick/GMC General Sales Manager

Coral Springs Buick GMC responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn’t meet the standards customers have come to expect, but reviews like this help us improve. If you don’t mind reaching out to us so that we can speak directly, we’d love to address your concerns in detail. Paul Borgese Buick/GMC General Sales Manager

Coral Springs Buick GMC responded

Roger, thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn’t meet the standards customers have come to expect, but reviews like this help us improve. If you don’t mind reaching out to us so that we can speak directly, we’d love to address your concerns in detail. Respectfully, Tala Abdelmajid Customer Service Director tabdelmajid@CSAMAuto.com

Coral Springs Buick GMC responded

It's fantastic to hear that we provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing Coral Springs Buick GMC! Paul Borgese Buik/GMC General Sales Manager