Pietro Masullo
Pietro Masullo at Dana Ford Lincoln

Pietro Masullo

Sales representative

Dana Ford Lincoln

266 West Service Rd.
Staten Island, NY 10314

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4.9
110 Reviews
4.9

110 Reviews

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110 Reviews of Pietro Masullo

December 30, 2025

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Employee Rating

Every question was answered, every feature was explained in detail. The whole team was so helpful putting all of the pieces together. Peter in sales , Shawn in finance and Frank Sinatra. They exceeded all More

by g.likakis
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Trade-in Experience
Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: Frank Sinatra

December 27, 2025

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Peter was a professional, friendly sales person that made our buying experience seamless, easy, and fast. He not only listened to us while purchasing the car, he also sent a follow-up text to be sure we were More

by fcrivera129
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jeff Beyer

December 12, 2025

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I had a very poor experience with Dana Ford. After signing all paperwork and taking delivery of my vehicle, the dealership attempted to change material terms of the deal and pressured me to retu More

by jthman94
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Jeff Beyer, Frank Sinatra

Dec 13, 2025

Dana Ford Lincoln responded

Jordan, to clarify the dealership did not change any material terms of your agreement. We actually provided you with copies of the documents you signed to provide clarity on the matter, and offered multiple ways to resolve this issue. One of them being to return the vehicle. We were just honoring our end of the agreement, as we would have expected you to do as well. If you have any questions please feel free to call at any time. 718-983-8700 x296 John Daly GSM.

Dec 13, 2025

jthman94 responded

The issue was not returning documents or seeking clarification. At the time of delivery, I was told by the salesperson that the dealership was covering all charges and that any internal discrepancies were not my responsibility. After the vehicle was delivered and the deal completed, I was contacted regarding additional charges that were never disclosed or agreed to. When I disputed those charges, I was told the alternative was to return the vehicle, despite there being no default on my part and without my consent. Since then, communication has shifted away from written correspondence and consists primarily of repeated phone calls, despite my request to keep matters in writing. I did not refuse to honor an agreement—I disputed unauthorized post-delivery charges that surfaced after the fact. My review reflects that experience so others are aware.

December 03, 2025

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Overall excellent experience from start to finish with salesman & dealer. Satisfied with car value tradein More

by Chiro4u82
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes

Other Employees Tagged: ahmed khodir, Sergio Batista

November 29, 2025

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Employee Rating

The team at Dana Ford was excellent! Pete was enthusiastic and helpful throughout the entire process. He responded to all my questions and requests immediately and with a great attitude. More

by John R.
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Recommend Dealer
Yes

November 29, 2025

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Dealership was great had me in and out and everything was taken care of in a timely manner More

by Lexx.dantonio
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Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Sergio Batista

November 19, 2025

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It was a perfect team to work with. Everything was smooth and fast. We got what I wanted🔥 Pete did excellent job! More

by Karyna
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Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jesse Cognetta, Sergio Batista

November 12, 2025

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Employee Rating

Easy to work with and all salespeople are great. Waiting areas are pleasent and comfortable. More

by Ecicardo
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Recommend Dealer
Yes

Other Employees Tagged: Frank Sinatra, Sergio Batista

November 05, 2025

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Employee Rating

Willing to work with you and your budget. Friendly service and knowledge sales and finance employees. More

by samrednyc
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Ryan Peters , Douglas Hansen

October 18, 2025

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Employee Rating

I must give Pete a 10 out of 5 stars Extremely considerate to all of my needs and concerns.. More

by sorriso66
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Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Frank Sinatra

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