Piper Bueno | Page 2

Helpful airbag repair support Piper and the team made the best of a prolonged delay in airbag replacement parts, assisting with a long term loaner and helping the Takata repair go Piper and the team made the best of a prolonged delay in airbag replacement parts, assisting with a long term loaner and helping the Takata repair go quickly once the part was available. Thanks! More

by StAugSUVs Verified Customer Verified Customer

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Exceptional Great communication with customer service and Octavia Smith went above and beyond during the whole process. The Expedition loaner car that we were gi Great communication with customer service and Octavia Smith went above and beyond during the whole process. The Expedition loaner car that we were given was beautiful. More

by NATEWALTERS428 Verified Customer Verified Customer

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Wonderful customer care , I was so pleased to purchase my last vehicle from Bozard Ford and Lincoln. I spent approximately five hours at the dealership only to walk away wit , I was so pleased to purchase my last vehicle from Bozard Ford and Lincoln. I spent approximately five hours at the dealership only to walk away with the most beautiful vehicle. The staff at Bozard Ford and Lincoln worked with me on the price style and year make and model. When I walked in I was indifferent as to what I would look at. The staff helped me become zoned in on one vehicle that I knew would suit my needs. I previously owned an SUV from Lincoln but they know Lauren care made that model. They put me in the best MKX And I walked away with my car that day. I give them five stars More

by njgracie921 Verified Customer Verified Customer

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Excellent customer service Everyone goes out of their way to make your experience there a great one! Excellent service dept and great customer service! Only place I go with my E Everyone goes out of their way to make your experience there a great one! Excellent service dept and great customer service! Only place I go with my Expedition More

by cmellone45 Verified Customer Verified Customer

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Excellent Service Bozard has the best service department I've ever been to. I wouldn't take my car anywhere else. From the friendly welcome to the reassurance of Jeff S Bozard has the best service department I've ever been to. I wouldn't take my car anywhere else. From the friendly welcome to the reassurance of Jeff Sparks, to the knowledge that my car gets quality service, to the carwash for my departure, I couldn't be more satisfied with Bozard's care for my car and the pleasant employees throughout the department. Thank you all. More

by SMARSOLAIS Verified Customer Verified Customer

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Great communication I was very impressed with the level of customer service at Bozard. The communication updates were great. And the they have a very comfortable wait I was very impressed with the level of customer service at Bozard. The communication updates were great. And the they have a very comfortable waiting area. More

by RJKISH Verified Customer Verified Customer

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Great staff! I feel taken care of I always received the same service even with different employees. I feel well informed on what service is coming up and feel treated fair at every vi I always received the same service even with different employees. I feel well informed on what service is coming up and feel treated fair at every visit. My favorite car shop! More

by awitherspoon Verified Customer Verified Customer

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went to fix old truck ended up with new one I have used this dealership before, My family has been doing business with Bozard Ford since late 1940's early 1950's sorry aging parents that's what I have used this dealership before, My family has been doing business with Bozard Ford since late 1940's early 1950's sorry aging parents that's what they remember. Between my Step Father ,Mom , Father and Step Mom brother myself since 1982. And .i was suppose to go in to have my 2013 F-150 worked on and was talking to Mrs Sonya Miller in the quick lube and told me about a sale up front and recommend to me to see MS Jena Thomas, Ms Thomas showed me a 2018 F-150 XL and she presented me a good deal and Mr Patrick Robertson helped alot with a decent trade in allowance for my 2013 F-150 STX , Mr Garcia arranged the financing and added a few toys to make my life easier and all but the few things I had to purchase for it Was done by Mr Billy Arndt due to a Mis communication on my part I had to wait about 3 hrs to finish deleivery of the new truck wasnt nobodies fault but mine and mine alone for that screw up. but The most interesting very polite and very cheerful young lady was the "Director of First impressions" Ms Hailey I really enjoyed her inner beauty as well as her friendliness and she actually cared if I was being cared for and comfortable Her Mom did a good job with her being soo young and all I took her for being much Older! LOL the only compliant i have is some of the Toys and gadgets where over priced and expensive you could get less else where like Oreilleys or Napa prime example is rain shades for the doors $130.00 when I got them at O'Reilleys same thing for $85.00 big difference but hey the people are great clean and Fun dealership had the deal done in a matter of 2 to 2 hrs 30 min . i was suppose to pick up the new truck on Saturday but went on Friday afternoon instead, see not their Fault at all I had to wait it was my fault for failure to talk to these folks !In the past i have dealt with Mr Bressler in the quick lube and Ms Bueno and Mrs ( Roberson) Miller now I wish her and her New husband the best in their new life together all are great diligent people > And I knew Letti and Bo Bozard most of my Life we all grew up together .! Its like coming home and doing business with friends and keeping our money Local in the ST Augustine community. More

by mda2172 Verified Customer Verified Customer

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Great service Service staff were helpful, fast, and efficient. They completed the work much quicker than expected. No hassle or hard sales. They were very knowledge Service staff were helpful, fast, and efficient. They completed the work much quicker than expected. No hassle or hard sales. They were very knowledgeable about what needed to be done to correct the issue I was experiencing. More

by CINDYKRAINIAK Verified Customer Verified Customer

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Simply the best customer service Great friendly staff, this dealership Should be the benchmark for all dealerships to follow. On time, did what they said they would do and I can’t exp Great friendly staff, this dealership Should be the benchmark for all dealerships to follow. On time, did what they said they would do and I can’t express in words how friendly the staff is, it’s never fun having your car fixed, they make it a lot easier to deal with. More

by KASMARK Verified Customer Verified Customer

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