Preston Elmer | Page 14

Great experience. Preston was my sales associate and he was there every moment to make me happy. I bought a car last summer from him and he was there and listen and I t Preston was my sales associate and he was there every moment to make me happy. I bought a car last summer from him and he was there and listen and I told him what I wanted and I purchased the car then. I came back in November and bought another. Great sales person. Always bought my car from Toyota of Henderson. No more Preston is my sales person from now on. I had a wonderful experience, everyone is helpful and interested in taking care of you when you drive up to start looking for a car. I call Presto before I got there to make sure he was my sales associate. Thank you Presto , you made me happy again. Love my Rava 4 Limited. More

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Great customer service Preston was very helpful in my purchase of my new 2018 Toyota RAV4. He was very knowledgeable about the product. He was very polite and courteous; a Preston was very helpful in my purchase of my new 2018 Toyota RAV4. He was very knowledgeable about the product. He was very polite and courteous; a true gentleman. He took time to show me how to work all the new features in my new car. He also set up my navigation and Bluetooth phone system. And finally, Preston went out of his way to help me get my seat covers and other items out of the vehicle I was trading in. I felt well taken care of by Preston. Such a nice person! I also worked with Michael Walker in Finance. He was very pleasant and had a good sense of humor .He made me feel welcomed. More

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Expert Service Excellent service from first internet contact through paperwork. Worked with us to arrive at a fair price that we were happy with. Test drive very i Excellent service from first internet contact through paperwork. Worked with us to arrive at a fair price that we were happy with. Test drive very informative and thorough. Financing options explained in detail. Warranty and post-purchase presentation informative and very helpful. All questions answered clearly and cheerfully. More

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very pleased he was very helpful, knowledgeable and courteous. he was very professional and prompt. I would highly recommend this salesperson and dealership for he was very helpful, knowledgeable and courteous. he was very professional and prompt. I would highly recommend this salesperson and dealership for any purchase or trade in. More

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Experience Excellent customer service!!! My sales person was awesome!!! I would recommend this dealership to anyone. I’m so in loved with my new 4runner TRD Prem Excellent customer service!!! My sales person was awesome!!! I would recommend this dealership to anyone. I’m so in loved with my new 4runner TRD Premium More

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Crystal Niswonger purchase Preston and Stephanie were both awesome! I’d love to work with both of them again in the future!! Thanks to you both! I couldn’t be happier with my pu Preston and Stephanie were both awesome! I’d love to work with both of them again in the future!! Thanks to you both! I couldn’t be happier with my purchase. More

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Quick, effective and to the point. Thorough in explaining clearly, each feature you wanted to know about. Negotiations did not feel like you were being webbed in like many sales environ Thorough in explaining clearly, each feature you wanted to know about. Negotiations did not feel like you were being webbed in like many sales environments I know. Sales person was diligent and respectful. More

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I have never felt more comfortable buying a car! The last couple of times I purchased a car (from other dealerships, not Fred Anderson) it was an absolutely horrible, stressful experience. I was act The last couple of times I purchased a car (from other dealerships, not Fred Anderson) it was an absolutely horrible, stressful experience. I was actually dreading having to through the car buying ordeal again. I started my car search via the internet. Preston quickly contacted me from this inquiry and even sent a video so I could put a face with a name. I couldn't go to the dealership for about a week after that initial inquiry but when I had a free moment I texted Preston to make sure he was there. I told Preston I wanted a 2017 RAV 4. When I arrived he had a list of everyone on the lot ready for me to review. I had already looked at the aqua one online and loved the color so we test drove that one. Preston was first to drive and demonstrated the lane assist feature for me. I was sold on the car but of course we had to talk numbers. Preston presented me several options and was very patient as a looked these over and tried to contact my husband. Unfortunately my husband was unavailable that evening so I left the dealership with the options to mull over. My husband had a few questions later that evening once I got home. I texted the questions to Preston and he quickly replied. They next day I texted Preston and told him what we could do. He quickly spoke to his manager and called me to let me know we had a deal. When I arrived at the dealership he had everything ready to go. Unfortunately it was a very busy day and I waited about 2 and half hours to get in with someone from finance. Preston was very apologetic about this and even said the dealership would reimburse my husband and I for a dinner up to $50 dollars to compensate for the abnormally long wait. (We didn't take them up on this but it was nice of them to offer) Once I was done with finance Preston walked me out to my new car to go over the features with me again and to answer any questions. While doing this he noticed the tire pressure was low. He tried to gain entry into the already closed service department to remedy this for me but he didn't have any luck. My husband had to go back the next day to sign for our trade in and he did add air to the tires then. Overall I felt no pressure or anxiety over my purchase. Preston was thorough, kind, patient and genuine. I would definitely recommend Preston and Fred Anderson to my friends! More

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Car purchase Respectful.tactful in building sales relation with consumer, along with being resourceful to seek help with branch network to eliminate consumer conce Respectful.tactful in building sales relation with consumer, along with being resourceful to seek help with branch network to eliminate consumer concerns plus providing the best deal. friendly. More

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easy and great I had planned to sell my prius and go and look at the CRV at Honda. I had to have my prius serviced so while at Fred Anderson decided to look at the 2 I had planned to sell my prius and go and look at the CRV at Honda. I had to have my prius serviced so while at Fred Anderson decided to look at the 2017 hybrid prius that is larger than mine . Preston Elmers showed me why the prius was the better buy without overselling it and If you have ever had a prius hybrid (and I have had 4 so this is my 5th) it is hard to give up the drivability and good gas milage . He pointed out the new electronics on the panel and how easier than the Honda. I was also thinking that I didn't want to change the place I have always had my car serviced and the new service entryway is wonderful. No more wintry wind blowing thru there. More

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