Terrific Car Buying Experience
Preston did an excellent job showing me my vehicle purchasing options, explaining the features on the vehicle, negotiating the purchase price, and hel
Preston did an excellent job showing me my vehicle purchasing options, explaining the features on the vehicle, negotiating the purchase price, and helping me walk out of the dealership feeling positive about my experience. Mike was very helpful explaining the financial side and worked with me to get a mutually acceptable outcome. Thanks to Preston and Mike for all your help! I think I'm going to enjoy my new Toyota Rav4 Hybrid!
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by c-red
Oct 27, 2017 -
Fred Anderson Toyota responded
FRED ANDERSON TOYOTA DELIVERS A TERRIFIC EXPERIENCE!
Congratulations on your new Toyota! Thank you for the kind words about your experience with Preston at Fred Anderson Toyota.
Welcome to the Fred Anderson Family!
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|| || || FREE OIL CHANGES FOR LIFE ||
|| FRED ANDERSON TOYOTA || || ------------- ---------------- ||
|| ------------------------ || || FRED ANDERSON FAMILY PLAN ||
|| Sales: 919-899-9060 || || For details please ||
|| Service: 919-890-3634 || || copy & paste this link ||
|| www.fredandersontoyota.com || || https://youtu.be/BiSiRkLxzak ||
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FRED ANDERSON TOYOTA serves Raleigh, Apex, Cary, Durham, Chapel Hill, Wake Forest, Holly Springs, Fuquay Varina, and more! E
excellent service
it was easy and convenient in the process of purchasing a new car. I got a car which I like and within my finance ability. Preston helped me find an i
it was easy and convenient in the process of purchasing a new car. I got a car which I like and within my finance ability. Preston helped me find an ideal car and Stephanie helped me in the loan and service plans which offer me "no worry" in the future.
I appreciate both of them very much.
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by whipkey028
Other Employees Tagged:
Stephanie Johns
Oct 28, 2017 -
Fred Anderson Toyota responded
FRED ANDERSON TOYOTA DELIVERS A TERRIFIC EXPERIENCE!
Congratulations on your new Toyota! Thank you for the kind words about your experience with Preston at Fred Anderson Toyota.
Welcome to the Fred Anderson Family!
#========================# #======================= #
|| || || FREE OIL CHANGES FOR LIFE ||
|| FRED ANDERSON TOYOTA || || ------------- ---------------- ||
|| ------------------------ || || FRED ANDERSON FAMILY PLAN ||
|| Sales: 919-899-9060 || || For details please ||
|| Service: 919-890-3634 || || copy & paste this link ||
|| www.fredandersontoyota.com || || https://youtu.be/BiSiRkLxzak ||
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Great price, great experience!
Preston was very prompt in answering our request to see a vehicle at their dealership. He gave us a test drive, informed us about the vehicle, and was
Preston was very prompt in answering our request to see a vehicle at their dealership. He gave us a test drive, informed us about the vehicle, and was very helpful through the entire process of making the purchase. We would recommend him and Fred Anderson Toyota to someone looking to buy a new Toyota!
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by Kristen
Oct 28, 2017 -
Fred Anderson Toyota responded
FRED ANDERSON TOYOTA DELIVERS A TERRIFIC EXPERIENCE!
Congratulations on your new Toyota! Thank you for the kind words about your experience with Preston at Fred Anderson Toyota.
Welcome to the Fred Anderson Family!
#========================# #======================= #
|| || || FREE OIL CHANGES FOR LIFE ||
|| FRED ANDERSON TOYOTA || || ------------- ---------------- ||
|| ------------------------ || || FRED ANDERSON FAMILY PLAN ||
|| Sales: 919-899-9060 || || For details please ||
|| Service: 919-890-3634 || || copy & paste this link ||
|| www.fredandersontoyota.com || || https://youtu.be/BiSiRkLxzak ||
|| || || ||
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Helpful Employees who Spend a lot of time with You
The dealership employees were very friendly and helpful. They don't mind spending a lot of time with you in order to ensure all of your questions are
The dealership employees were very friendly and helpful. They don't mind spending a lot of time with you in order to ensure all of your questions are answered. They also don't mind trying to help you get the price you're comfortable with.
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by ben1361
Other Employees Tagged:
Stephanie Johns
Oct 28, 2017 -
Fred Anderson Toyota responded
FRIENDLY AND HELPFUL STAFF AT FRED ANDERSON TOYOTA
Congratulations on your new Toyota! Thank you for the kind words about your experience with Preston at Fred Anderson Toyota.
Welcome to the Fred Anderson Family!
#========================# #======================= #
|| || || FREE OIL CHANGES FOR LIFE ||
|| FRED ANDERSON TOYOTA || || ------------- ---------------- ||
|| ------------------------ || || FRED ANDERSON FAMILY PLAN ||
|| Sales: 919-899-9060 || || For details please ||
|| Service: 919-890-3634 || || copy & paste this link ||
|| www.fredandersontoyota.com || || https://youtu.be/BiSiRkLxzak ||
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Preston knows his stuff!!!
Preston is very knowledgeable and takes the car buying experience to whole new level! Stress Free! It was a pleasure.
Highly recommend him for your
Preston is very knowledgeable and takes the car buying experience to whole new level! Stress Free! It was a pleasure.
Highly recommend him for your next car purchase!
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by Obie Dobie
Oct 07, 2017 -
Fred Anderson Toyota responded
GO TO FRED ANDERSON TOYOTA FOR A STRESS FREE EXPERIENCE!
Congratulations on your new Toyota! We appreciate the kind words about your experience with Preston and we will certainly share this with him. Please keep him in mind whenever you hear about someone looking for a vehicle. He would certainly appreciate your referrals!
Welcome to the Fred Anderson Family!
#========================# #======================= #
|| || || FREE OIL CHANGES FOR LIFE ||
|| FRED ANDERSON TOYOTA || || ------------- ---------------- ||
|| ------------------------ || || FRED ANDERSON FAMILY PLAN ||
|| Sales: 919-899-9060 || || For details please ||
|| Service: 919-890-3634 || || copy & paste this link ||
|| www.fredandersontoyota.com || || https://youtu.be/BiSiRkLxzak ||
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FRED ANDERSON TOYOTA serves Raleigh, Apex, Cary, Durham, Chapel Hill, Wake Forest, Holly Springs, Fuquay Varina, and more!
The lifetime drivetrain warranty is a trick,
First, the salesperson is professional, knows his business, famaliar with the cars he was showing. Easy to work with, no pressure. Enjoyed the time te
First, the salesperson is professional, knows his business, famaliar with the cars he was showing. Easy to work with, no pressure. Enjoyed the time test drive.
It sounded all good that a dealer is to provide lifetime oil change, lifetime drivetrain warranty at the beginning, even if you ask, all you got was vague answer, no fact sheet, etc.
It was until you are in the room about to write the check, you would then know that it costs extra (outside of the agreed car price) to be eligible for this "lifetime drivetrain warranty".
To be fair, it's OK for the dealer to offer such package, my problem is, I wanted to get the cost upfront, rather than being told to pay extra after signed up the purchase contract.
So lesson learned. If you must have to have your car serviced at this particular dealership, this is for you. If you already have a trust independent place, then at least during your bargain time, ask the dealer to deduct the money they "have already spent in setting up this warranty".
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by Pinwu Xu
Other Employees Tagged:
Jessica Drown
Oct 04, 2017 -
Fred Anderson Toyota responded
Pinwu Xu,
I want to personally apologize for your experience and want to let you know that this is not the norm at Fred Anderson Toyota. As the largest volume dealership in North Carolina , we strive for total transparency and a truly exceptional experience each and every time. We have had a tremendous positive response to our Fred Anderson Family Plan since the day we began the program. The Fred Anderson Family Plan is free to all vehicles that qualify. While this great benefit offers free lifetime oil changes and a lifetime power train warranty among other great benefits, we do reasonably require that all scheduled maintenance be completed at any one of our Fred Anderson locations across North and South Carolina. Details are available on our website here: https://www.fredandersontoyota.com/family-plan.htm. We understand that misunderstandings can and do happen and I want to apologize again for your experience. We sincerely appreciate your honest comments and bringing this to our attention. We will take this feedback and regroup on our end and make the necessary improvements immediately. We can only hope that we can knock it out of the park next time if you would allow us another chance in the future. Please contact me at your convenience. All the best for now.
Andy Little
General Manager
Fred Anderson Toyota
919-787-0099
Great customer service!
Great buying experience! Preston was extremely helpful and knowledgeable! Mike made the finance and paperwork as easy as possible! Both provided e
Great buying experience! Preston was extremely helpful and knowledgeable! Mike made the finance and paperwork as easy as possible! Both provided excellent customer service! Fred Anderson Toyota is by far the Best Toyota Dealer! This was my 3rd Toyota purchase from Fred Anderson!
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by Terri S
Oct 04, 2017 -
Fred Anderson Toyota responded
ENJOY A GREAT EXPERIENCE FRED ANDERSON TOYOTA
Congratulations on another Fred Anderson Toyota purchase! We appreciate it! Preston goes above and beyond in making each experience truly exceptional and we are proud to have him on our team.
Thank you for being a big part of our Fred Anderson Family!
#========================# #======================= #
|| || || FREE OIL CHANGES FOR LIFE ||
|| FRED ANDERSON TOYOTA || || ------------- ---------------- ||
|| ------------------------ || || FRED ANDERSON FAMILY PLAN ||
|| Sales: 919-899-9060 || || For details please ||
|| Service: 919-890-3634 || || copy & paste this link ||
|| www.fredandersontoyota.com || || https://youtu.be/BiSiRkLxzak ||
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FRED ANDERSON TOYOTA serves Raleigh, Apex, Cary, Durham, Chapel Hill, Wake Forest, Holly Springs, Fuquay Varina, and more!
Excellent sales and service
I spoke with Preston on several occasions via phone before meeting him at Fred Anderson. He was a true professional and very fluent and knowledgeable
I spoke with Preston on several occasions via phone before meeting him at Fred Anderson. He was a true professional and very fluent and knowledgeable about his product. He closed the deal and turned me over to Jessica Drown in finance. She was also very knowledgeable an closed the deal by selling me the maintenance service package.
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by Wellt
Other Employees Tagged:
Jessica Drown
Oct 04, 2017 -
Fred Anderson Toyota responded
AN EXCELLENT EXPERIENCE AT FRED ANDERSON TOYOTA
Congratulations on your new Toyota! We appreciate the kind words about your experience with Preston at Fred Anderson Toyota.
Welcome to the Fred Anderson Family!
#========================# #======================= #
|| || || FREE OIL CHANGES FOR LIFE ||
|| FRED ANDERSON TOYOTA || || ------------- ---------------- ||
|| ------------------------ || || FRED ANDERSON FAMILY PLAN ||
|| Sales: 919-899-9060 || || For details please ||
|| Service: 919-890-3634 || || copy & paste this link ||
|| www.fredandersontoyota.com || || https://youtu.be/BiSiRkLxzak ||
|| || || ||
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FRED ANDERSON TOYOTA serves Raleigh, Apex, Cary, Durham, Chapel Hill, Wake Forest, Holly Springs, Fuquay Varina, and more!
Great experience.
Very easy process purchasing my 2018 4Runner. Preston Elmer was very helpful in walking me through the whole process, explaining all the features, and
Very easy process purchasing my 2018 4Runner. Preston Elmer was very helpful in walking me through the whole process, explaining all the features, and was quick to get back with me when I had questions (I had a lot). I highly recommend Fred Anderson!
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by jbdyson
Oct 04, 2017 -
Fred Anderson Toyota responded
A GREAT TIME HAD BY ALL AT FRED ANDERSON TOYOTA
Congratulations on your new Toyota! We appreciate the kind words about your experience with Preston at Fred Anderson Toyota.
Welcome to the Fred Anderson Family!
#========================# #======================= #
|| || || FREE OIL CHANGES FOR LIFE ||
|| FRED ANDERSON TOYOTA || || ------------- ---------------- ||
|| ------------------------ || || FRED ANDERSON FAMILY PLAN ||
|| Sales: 919-899-9060 || || For details please ||
|| Service: 919-890-3634 || || copy & paste this link ||
|| www.fredandersontoyota.com || || https://youtu.be/BiSiRkLxzak ||
|| || || ||
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FRED ANDERSON TOYOTA serves Raleigh, Apex, Cary, Durham, Chapel Hill, Wake Forest, Holly Springs, Fuquay Varina, and more!
Great First Experience
This was the first time I had ever been to Fred Anderson Toyota. I was impressed driving up on the lot with the organization, presentations, cleanlin
This was the first time I had ever been to Fred Anderson Toyota. I was impressed driving up on the lot with the organization, presentations, cleanliness, and atmosphere. I had a scheduled appointment with Preston Elmer and upon meeting him he mirrored the impression of the company. From the time that we started discussing my family‘s needs for a vehicle, what I was looking for personally, and with my particular scenario was, Preston work with me to see that I received exactly what I asked for. The whole process from start to finish was pleasurable, inviting, and one that would make me definitely return to buy another vehicle. I have no problem sending people to Fred Anderson Toyota to buy a vehicle. Fred Anderson Toyota dispels all of the negative connotations of purchasing a vehicle. Thank you!
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by Ken Stanley
Oct 04, 2017 -
Fred Anderson Toyota responded
HAVE A PLEASANT TIME AT FRED ANDERSON TOYOTA
Congratulations on your new Toyota! We appreciate the kind words about your experience with Preston at Fred Anderson Toyota.
Welcome to the Fred Anderson Family!
#========================# #======================= #
|| || || FREE OIL CHANGES FOR LIFE ||
|| FRED ANDERSON TOYOTA || || ------------- ---------------- ||
|| ------------------------ || || FRED ANDERSON FAMILY PLAN ||
|| Sales: 919-899-9060 || || For details please ||
|| Service: 919-890-3634 || || copy & paste this link ||
|| www.fredandersontoyota.com || || https://youtu.be/BiSiRkLxzak ||
|| || || ||
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FRED ANDERSON TOYOTA serves Raleigh, Apex, Cary, Durham, Chapel Hill, Wake Forest, Holly Springs, Fuquay Varina, and more!