Preston Hedge
Preston Hedge at Southern Team Nissan of New River Valley

Preston Hedge | Page 44

Service Manager

Southern Team Nissan of New River Valley

2130 N Franklin St
Christiansburg, VA 24073

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4.9
580 Reviews
4.9

580 Reviews

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580 Reviews of Preston Hedge

May 26, 2024

Dealership Rating
Employee Rating

The customer service was great! They did service on my car quickly and communicated well. More

by abby8173
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes

May 26, 2024

Dealership Rating
Employee Rating

I was very pleased with the pleasant interaction with Preston Hedge. He was both helpful and polite. More

by CLARKLS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

May 25, 2024

Dealership Rating
Employee Rating

While traveling for work, the adjustment mechanism on my driver's seat malfunctioned. I'm short, so I desperately need to be able to adjust the seat to drive safely and comfortably. I called the service cen More

by girlsouth71
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes

May 24, 2024

Dealership Rating
Employee Rating

I am so impressed with Preston in the service department. My air conditioner was was out and Preston recognized the urgency and worked me in so I could resolve my situation. Preston and the tea More

by PARIRVIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Fox

May 24, 2024

Dealership Rating
Employee Rating

Greeted promptly when I arrived. Service personal was helpful and courteous. Vehicle ready when promised More

by Tonyparrish69
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes

May 24, 2024

Dealership Rating
Employee Rating

Southern Team Nissan is very professional from the sales team to the service team. Very knowledgeable about the product they use and Sale. More

by Funatlake
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Fox, Mike Handy

May 24, 2024

Southern Team Nissan of New River Valley responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

May 23, 2024

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Employee Rating

Very courteous and great service. Everyone is knowledgeable and helpful, plus they appear to enjoy working at Southern Team. More

by 1SPARTYFAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kevin Thompson

May 24, 2024

Southern Team Nissan of New River Valley responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

May 23, 2024

Dealership Rating
Employee Rating

They left my driver side window open and of course it rained. New employee did not know what the technician meant about my battery connection nor did she ask for clarification. So I don't know what it ne More

by demiahalex
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 24, 2024

Southern Team Nissan of New River Valley responded

We appreciate your feedback and are eager to better your return experience.

May 23, 2024

Dealership Rating
Employee Rating

Preston is always helpful. I never have to wait long for an appointment. I feel like they know who I am as a customer. More

by RMEREDITH4VT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 24, 2024

Southern Team Nissan of New River Valley responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

May 23, 2024

Dealership Rating
Employee Rating

Easy drop off and pickup process, staff was very friendly. Would recommend to others in future More

by staceygaskill21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 24, 2024

Southern Team Nissan of New River Valley responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

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