Preston Hedge
Preston Hedge at Southern Team Nissan of New River Valley

Preston Hedge | Page 45

Service Manager

Southern Team Nissan of New River Valley

2130 N Franklin St
Christiansburg, VA 24073

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4.9
580 Reviews
4.9

580 Reviews

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580 Reviews of Preston Hedge

May 23, 2024

Dealership Rating
Employee Rating

Very disappointed in service technicians performance, on my Sentra service last month he did not tighten my oil cap which created a leak of oil under car. Could have been catastrophic if I did not get resol More

by WALTDRAGUS
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Mike Fox, Mike Handy

May 24, 2024

Southern Team Nissan of New River Valley responded

Walt. We always aim to deliver a great experience, and appreciate the feedback when we don't meet a customer's expectations. We have forwarded your comments to the General Manager of the dealership.

May 22, 2024

Dealership Rating
Employee Rating

Amazing customer service! They are very knowledgeable and explain everything thoroughly. They are greatly appreciated. More

by G
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 23, 2024

Southern Team Nissan of New River Valley responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

May 22, 2024

Dealership Rating
Employee Rating

They are professional and prompt. I travel from Salem to Christiansburg for service to my SUV. I have worked with Mike Fox and the service crew for years. More

by rtvia777@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Fox, Mike Handy

May 23, 2024

Southern Team Nissan of New River Valley responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

May 19, 2024

Dealership Rating
Employee Rating

I used to be an ASE Certified Nissan Auto Technician at this very dealership over 20 years ago.. & nothing has changed since the change of ownership. Still a 100% A+ positive experience every time I visit. More

by Hospdzastr
Recommend Dealer
Yes

Other Employees Tagged: Mike Fox, Mike Handy, Raymond Bittenger. Parts

May 23, 2024

Southern Team Nissan of New River Valley responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

May 18, 2024

Dealership Rating
Employee Rating

Waited over 2 1/2 hours on my car. Almost 2 hours before they came to tell me what needed to be done. More

by EABEAR3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 23, 2024

Southern Team Nissan of New River Valley responded

We appreciate your feedback and are eager to better your return experience.

May 17, 2024

Dealership Rating
Employee Rating

I have coming here for several years and have only received excellent service. Mike Handy and Preston Hedge are exceptional employees. More

by SHELBYJEANM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Fox, Mike Handy

May 17, 2024

Southern Team Nissan of New River Valley responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

May 17, 2024

Dealership Rating
Employee Rating

Polite, professional, on time and did a great job. not much more to say. I would definitely buy a car from them again.. More

by CALIEGIRL57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Handy

May 17, 2024

Southern Team Nissan of New River Valley responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

May 17, 2024

Dealership Rating
Employee Rating

Reliable effective efficient trustworthy and friendly service. I am sold on NIssan because of the service provided here, not because of the vehicle brand. However, I remain disappointed that the NIssan J More

by E. Scott Geller
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Fox, Mike Handy

May 17, 2024

Southern Team Nissan of New River Valley responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

May 16, 2024

Dealership Rating
Employee Rating

I had a great experience getting my vehicle inspected. The waiting room was comfortable and the service prompt Everyone was corfial, More

by askphstor1
Recommend Dealer
Yes

Other Employees Tagged: David Dillion, Jim Nardo , Misha Andrews, Mike Fox, Mike Handy

May 16, 2024

Southern Team Nissan of New River Valley responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

May 16, 2024

Dealership Rating
Employee Rating

Customer Service is THE BEST! ! Always willing to help and goes the extra step to make share our vehicles are in tip top shape. Trust them completely. More

by VA1BIGDOG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Handy

May 16, 2024

Southern Team Nissan of New River Valley responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

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