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Preston Jackson
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Preston Jackson | Page 35
Service Advisor
MINI of West Chester (formerly Otto's Mini)
305 W. Lincoln Highway
Exton, PA 19341
344 Reviews
Dealership Experience
23 yrs, 5 mos
Industry Experience
25 yrs, 11 mos
344 Reviews
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344 Reviews of Preston Jackson
March 16, 2018
Unexpected and always scary engine light My engine light came on, which is always scary, especially when the dealer is an hour away... Otto's was able to get me in immediately on a Saturday a My engine light came on, which is always scary, especially when the dealer is an hour away... Otto's was able to get me in immediately on a Saturday and hooked me up with a loader car. Fortunately they were able to diagnose the issue and resolve all in several hours. Even better the parts that needed replacing were under extended warranty and the whole visit did not cost me anything. Preston the service manager and Kyle who did the work, were awesome. The service they provided was outstanding and for someone who is a worrier, I felt very well taken care of. Thank you for a great experience that ended way better than I expected! More
by JSINGER3663
Verified CustomerOther Employees Tagged: Kyle Maciejczyk
Helpful 
March 16, 2018
Satisfied In my personal I love BMW and MINI and I also trust otto’s mini team. So My next vehicle I will go to otto’s bmw hope the service the same. In my personal I love BMW and MINI and I also trust otto’s mini team. So My next vehicle I will go to otto’s bmw hope the service the same. More
by PHONGSAI1980
Other Employees Tagged: Melissa Gibson
March 08, 2018
Good Experience! Took my older Mini in for service and then decided to trade it for a newer model. Derek worked with me and was very low pressure and very helpful. He Took my older Mini in for service and then decided to trade it for a newer model. Derek worked with me and was very low pressure and very helpful. He certainly knows his stuff with the cars and helped me look at several options. His insight was quite helpful and I appreciated his enthusiasm for Minis. He then helped me fit the final price into budget and I drove off with a slick new car that has lots of fun packed in! I will be back for service and eventually a new Mini when the time comes (years from now). More
by Golfdad3
Other Employees Tagged: Derek Street
December 04, 2017
Service efficiency Just a note to say how much I appreciate the prompt and thorough job you guys did with my Mini this morning. Got in a bit early and waited. All was d Just a note to say how much I appreciate the prompt and thorough job you guys did with my Mini this morning. Got in a bit early and waited. All was done expeditiously, I was kept informed as to progress and changes. Congratulations on proving this great service. Regards, Donald K More
by Donald K.
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