Preston Moltz

Very easy to work with, professional staff, not pushy, and got a good price on new Honda Civic and got a good price on new Honda Civic More

by cirons0713 Verified Customer Verified Customer

Report | Print

Preston is rude and comes off condescending. He attempted to up charge on multiple fees that have prices set by the state of Maryland. Tax, Title and Tags are fees set by the state. He also ins He attempted to up charge on multiple fees that have prices set by the state of Maryland. Tax, Title and Tags are fees set by the state. He also insisted that the asset protection package was required as a condition of purchase. I’ve purchased 2 brand new vehicles in 2018 and 2020 from Waldorf Honda. I was in the market again but refuse to give this dealership any additional business as long as Preston is a sales manager there. Preston previously worked in the finance department and has since been promoted to sales manager. I recommend sending him to additional training as you’ll likely lose more business than you’ll gain with him in that position. I was not looking to get over or for a steal. I was hoping to be charged what is legally allowed by the state for taxes, title, tag etc. Any other options were just that, options. I understand it’s a business and profit is the bottom line. However, as a consumer I will do my homework and not pay hundreds of dollars ambiguous charges due to deceptive practices on the part of a sales manager. Preston presented an offer sheet with an alleged “discount” and then proceeded to recoup said discount by up charging on various fees, essentially off-setting the “discount”. I also asked for an itemized cost sheet as a matter of transparency. Preston did not provide an itemized cost sheet. Preston’s first offer was for $29.6K out the door on a vehicle they offered at 24.9K MSRP. As a consumer, my concern was how Preston came up with $4K in additional charges. I understand you pay tax, title, tag, dealer processing fee (although not required) but these fees do not amount to $4.7K. Preston then asked if he could earn my business “if” the asset protection was removed and offered $28K out the door. I told him I’d think this over and departed. I returned about 2 hours later and offered $27.9K out the door. Preston declined. I then offered 28K, his original “if” from earlier in the day to which he declined. More

Report | Print

On a Sunday afternoon, I went by Waldorf Honda to finalize the purchase of my new car. Johnny met me at the front door with a smile and a firm handshake. He directed me to the manager Preston who con finalize the purchase of my new car. Johnny met me at the front door with a smile and a firm handshake. He directed me to the manager Preston who confirmed our agreed price and Johnny showed us to our CRV and offered us a final test drive. Upon our return the process seemed seamless. I felt attended to but not overly managed. The whole process took less than 2 hrs from test drive to finance. I appreciate the professionalism and attention to detail. A great experience! More

by Chelsea Verified Customer Verified Customer

Report | Print

Extremely helpful and experienced in customer satisfaction. I had an amazing experience shopping for my first car! The sales team was amazing! satisfaction. I had an amazing experience shopping for my first car! The sales team was amazing! More

by erin.jackson822 Verified Customer Verified Customer

Report | Print

Dan and Preston had me and my family in and out so fast. The communication was open and genuine which makes this dealership great. The communication was open and genuine which makes this dealership great. More

by oliviamichelle_15 Verified Customer Verified Customer

Report | Print

Employees are courteous and professional. They respond to email inquiries right away. Number One Dealership!! They respond to email inquiries right away. Number One Dealership!! More

by Eloise M. Verified Customer Verified Customer

Report | Print

Honda dealership at Waldorf was the place to go to buy a new car. It was dependable and reliable in buying new or used cars. All the staff were trustworthy and kind.. Thank you Johnny Brito for taking good new car. It was dependable and reliable in buying new or used cars. All the staff were trustworthy and kind.. Thank you Johnny Brito for taking good care of us in buying our retirement car.... More

Report | Print

Willing to negotiate and not pushy on the extras. Great experience. I would buy here again. Great experience. I would buy here again. More

by m.byrne01 Verified Customer Verified Customer

Report | Print

Preston and gregg and all the people we dealt with done amazing job thank you all again amazing job thank you all again More

by jhundley122582 Verified Customer Verified Customer

Report | Print

All aspects of my HRV Sport purchase were outstanding at Waldorf Honda. Stormy Hamilton, Elaine Knaus & Dylan Workman provided exceptional assistance & customer care as did Preston and Robin Stroud in the Waldorf Honda. Stormy Hamilton, Elaine Knaus & Dylan Workman provided exceptional assistance & customer care as did Preston and Robin Stroud in the service Department. Stormy, Elaine & Robin ensured that my CRV could be serviced while I purchased my HRV. This store went above and beyond in their care, attention and customer service and I have observed them as such since I first connected with them in December 2023. Stormy was timely and efficient in responding to my inquiries, answering questions both via text and phone calls. Elaine focused on streamlining the purchase while we were in the store and attended to every question and need. I have been highly recommending them since December 2023 & will continue to do so. More

by Susy Thomas Verified Customer Verified Customer

Report | Print