Prinz Villar | Page 2

Service was great. Very thorough with my brake inspection. Overall 5 star rating car dealership Very thorough with my brake inspection. Overall 5 star rating car dealership More

by 2A2BO2T Verified Customer Verified Customer

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Difficult to schedule service. Made appointment and received a message that the Saturday I chose was pretty busy and asked if I could move it. When a follow up call was made due to Made appointment and received a message that the Saturday I chose was pretty busy and asked if I could move it. When a follow up call was made due to me not answering because I was at work, I was told that I was not on the schedule for saturday More

by ludorock07 Verified Customer Verified Customer

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Service was great. I took off one star because the service coordinator promised me a loaner, but when I arrived, there was no loaner on my record. They did give me a ri I took off one star because the service coordinator promised me a loaner, but when I arrived, there was no loaner on my record. They did give me a ride home, but that’s not what I was planning for. More

by Ben_in_WG Verified Customer Verified Customer

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It was perfect. Right on time. Did regular service plus recall inspection. Inspection video was also cool. Right on time. Did regular service plus recall inspection. Inspection video was also cool. More

by RICKSCHUTT Verified Customer Verified Customer

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Typical used car experience with dealership trying tricks to make the most money. They wanted to say our trade-in was worth less due to a ding on an after market truck bed cover - pleeease! Vehicle was not to make the most money. They wanted to say our trade-in was worth less due to a ding on an after market truck bed cover - pleeease! Vehicle was not cleaned well before pickup and we had to bring it back to get items repaired, which was a process to get scheduled (three phone calls). The layout of the dealership is horrible. They need a second exit if they are going to have the repair shop located where it is. Lots of chaos dropping vehicle off for the repair. Overall, not impressed with dealership experience. More

by NAVMARTM Verified Customer Verified Customer

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Faster than a n before No Have a great day see you next time Goodbye time Goodbye More

by KENNUGENT Verified Customer Verified Customer

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First they tried to charge me for a service without reviewing my account and the package I have. Second they then held my truck for close to 5 hours to do a recall and all of a sudden they didn’t have reviewing my account and the package I have. Second they then held my truck for close to 5 hours to do a recall and all of a sudden they didn’t have the part needed so now I am expected to have to reschedule another appointment. Terrible experience. More

by EDDIE.LARA44 Verified Customer Verified Customer

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Prinz is the best service rep. I always book my service with him. He explains everything to me that was done or needs to be done. I always book my service with him. He explains everything to me that was done or needs to be done. More

by SGTTGSJR Verified Customer Verified Customer

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They have always provided excellent service for my vehicle 🚗 for three years I have owned. vehicle 🚗 for three years I have owned. More

by althea1952 Verified Customer Verified Customer

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Always fantastic service. The rep taking care of me was excellent. Super fantastic guy! Will continue to have my Toyota serviced here. The rep taking care of me was excellent. Super fantastic guy! Will continue to have my Toyota serviced here. More

by cbarnhart57 Verified Customer Verified Customer

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