Priscilla Allard | Page 7

Priscilla in customer service did a great job and was very h Priscilla was great to work with. She kept me up to date on the progress and found me a loaner car when the repair went longer than planned. Priscilla was great to work with. She kept me up to date on the progress and found me a loaner car when the repair went longer than planned. More

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Excellent Service Visit This service visit was excellent. I took my 2016 X3 in for regular maintenance and everything was covered under warranty. I also made a last minute re This service visit was excellent. I took my 2016 X3 in for regular maintenance and everything was covered under warranty. I also made a last minute request to have the car detailed and they accommodated that perfectly. More

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Replace day headlight and wiper blades Counselor Prescilla was clear, gave me good expectations and reassurance of what was needed. Service was quick, taking less time than planned. Cost Counselor Prescilla was clear, gave me good expectations and reassurance of what was needed. Service was quick, taking less time than planned. Cost was surprisingly lower than estimated. More

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They do their job In service center people are respectful and reliable and try to solve the problems. Comparing to other car dealers, they have more friendly and reliab In service center people are respectful and reliable and try to solve the problems. Comparing to other car dealers, they have more friendly and reliable behavior. More

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Two repair attempts, no-go Are un-able to correct alignment problem after tow attempts Refuse to acknowledge that drivers side rear view mirror is not working properly Ca Are un-able to correct alignment problem after tow attempts Refuse to acknowledge that drivers side rear view mirror is not working properly Car is pretty much new with only 2000 miles More

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Great experience I really appreciate Kuni taking the time out to explain everything about my car problems and for being on time. They are very professional. I would d I really appreciate Kuni taking the time out to explain everything about my car problems and for being on time. They are very professional. I would definitely return and tell my friends about them. More

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Very friendly service I came to Kuni BMW for manufacturer of recall. Went online to make appointment, very easy to set it up. Went to the dealer, service is fast and people I came to Kuni BMW for manufacturer of recall. Went online to make appointment, very easy to set it up. Went to the dealer, service is fast and people are very friendly. Definitely will come again. More

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Very Accomodating Priscilla was very helpful. I called on Friday for a service appointment and she got me in on Monday. Very friendly and knowledgeable. Problem solved Priscilla was very helpful. I called on Friday for a service appointment and she got me in on Monday. Very friendly and knowledgeable. Problem solved the same day. She communicated with me every step. Highly recommend. More

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Recall work and misfires Priscilla Allard, my service advisor, was so amazing. She took her time and was very helpful, knowledgeable, and extremely kind. She made me feel comf Priscilla Allard, my service advisor, was so amazing. She took her time and was very helpful, knowledgeable, and extremely kind. She made me feel comfortable. More

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Great experience Service facility was extremely clean. I was able to drop off my car and get a free loaner within a few minutes. The problem was diagnosed quickly, an Service facility was extremely clean. I was able to drop off my car and get a free loaner within a few minutes. The problem was diagnosed quickly, and even though my car was out of warranty, Kuni provided a substantial discount on the parts and service. They kept me updated with progress on the repair, and had the car ready (clean inside and out) when promised. More

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