Very professional, friendly, and straight forward.
Will recommend to others looking for a new car to see Quan and Matt at Osteen VW
Will recommend to others looking for a new car to see Quan and Matt at Osteen VW
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by bkane17
Jan 02, 2025 -
O'Steen Volkswagen responded
Thank you for your kind words! We're thrilled to hear that Quan and Matt provided you with a professional, friendly, and straightforward experience. Your recommendation means a lot to us, and we truly appreciate you sharing your feedback. If you or anyone you know needs assistance in the future, we’d be happy to help! Enjoy your new car! /MM
Great people, nice experience.
Friendly atmosphere, since day one really straight forward. Offices are always clean.
Friendly atmosphere, since day one really straight forward. Offices are always clean.
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by Carlos
Other Employees Tagged:
Matthew D
, Terrence R
Jan 02, 2025 -
O'Steen Volkswagen responded
Carlos, Thank you for your great review! We're so happy to hear that you had a positive experience with us from start to finish. We pride ourselves on creating a friendly, straightforward environment for our customers, and it's wonderful to know that you felt that every step of the way. If you ever need anything else, we’d be more than happy to help! /MM
I have been to other dealers in the past with my dad, and
they refused to speak to me if my dad was present despite me being the sole owner/ lessee of the vehicle. Quan, on the other hand, spoke to me and ma
they refused to speak to me if my dad was present despite me being the sole owner/ lessee of the vehicle. Quan, on the other hand, spoke to me and made sure I was comfortable with the vehicle, only talking to my dad when he had questions to make sure we were all on the same page. Quan was extremely respectful, considerate, and made sure we understood everything we needed answers to.
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by vzj0006
Dec 23, 2024 -
O'Steen Volkswagen responded
Thank you so much for sharing your experience! We’re thrilled to hear that Quan made you feel respected and valued throughout the process. It's so important to us that all our customers feel confident and comfortable, and it’s great to know that Quan’s approach was exactly what you needed. We’re proud of our team’s commitment to clear communication and excellent service, and we’re glad it made a difference for you. If you ever need anything in the future, don’t hesitate to reach out. Enjoy your new vehicle! /MM
Had just started looking for a car, told him my needs and
he immediately came out with the atlas and it was love at first sight. It was late so I was going to go back the next day but they stayed late and we
he immediately came out with the atlas and it was love at first sight. It was late so I was going to go back the next day but they stayed late and we got the car that night. Everyone was very pleasant even though it was way past closing time. They told me to come back the next day so they can clean the car and fill the tank.
Awesome!!!! Thanks.
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by Mhmencia
Other Employees Tagged:
Marquis B, Terrence R, Stephen Branch(?)
Dec 23, 2024 -
O'Steen Volkswagen responded
Thank you so much for sharing your experience! We're so glad to hear that the Atlas was the perfect fit for you right away. It's great to know that our team made the process smooth, even after hours. We always strive to go the extra mile for our customers, and it’s wonderful to hear that you felt well taken care of. Enjoy your new car, and feel free to stop by anytime if you need anything else. Thanks again! /MM
I had good experience dealing with Osteen vw salesman
Quan sales manger Matt , Rob and Terrence in financial services were all very nice and professional. I will buy new car from them again .
Quan sales manger Matt , Rob and Terrence in financial services were all very nice and professional. I will buy new car from them again .
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by Mike
Other Employees Tagged:
Matthew D
, Terrence R
Dec 17, 2024 -
O'Steen Volkswagen responded
Thank you so much for your kind words, Mike! We're thrilled to hear that you had a great experience with Quan, Matt, Rob, and Terrence. We look forward to helping you with your next car purchase—thank you for choosing us! /MM
Quan was so amazing!
! He was incredibly helpful and kind, very easy to work with. Would recommend him to anyone!
! He was incredibly helpful and kind, very easy to work with. Would recommend him to anyone!
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by mackenziehoch
Other Employees Tagged:
Chris N
Dec 17, 2024 -
O'Steen Volkswagen responded
Mackenzie, Thank you for the fantastic feedback! We're thrilled to hear that Quan made your experience so positive. We truly appreciate your recommendation and look forward to assisting you again in the future! /MM
Quan was amazing!
! He made my daughter and I car shopping experience a breeze! I will definitely be back for that Atlas!!
! He made my daughter and I car shopping experience a breeze! I will definitely be back for that Atlas!!
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by ShalottaJ.
Other Employees Tagged:
Terrence R
Dec 17, 2024 -
O'Steen Volkswagen responded
Shalotta, Thank you for the wonderful review! We're so glad to hear that Quan made your car shopping experience enjoyable and easy for you and your daughter. We look forward to helping you find that Atlas when you're ready! /MM
Professional and honest customer service rep.
Knew about the car I bought and others for easy conversation on comparisons. Easy to talk to. Great help!
Knew about the car I bought and others for easy conversation on comparisons. Easy to talk to. Great help!
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by Btcremin@gmail.com
Dec 11, 2024 -
O'Steen Volkswagen responded
Thank you for taking the time to share your 5-STAR review! /MM
Great service from everyone, we came in and got assisted
and informed about all possible cars within our budget
and informed about all possible cars within our budget
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by Tomas
Dec 10, 2024 -
O'Steen Volkswagen responded
Tomas, Thank you for your kind words! We're so glad to hear that you had a positive experience with our team. It's our goal to provide excellent service and make sure our customers are well-informed about all the options available to them within their budget. We appreciate your trust in us and hope you enjoy your new car! /MM
I’m a USN Naval Officer that just arrived from
deployment. I needed a new car for the family and Mr.Quan Rashad treated us like a true professional. He gave us all the information we asked him and
deployment. I needed a new car for the family and Mr.Quan Rashad treated us like a true professional. He gave us all the information we asked him and very knowledgeable on the different models he showed us. The Volkswagen experience was incredible and thanks to Mr. Rashad and Volkswagen team he made us feel great with our new purchase. Any customer looking for a Volkswagen don’t hesitate to stop by the O’Steen Volkswagen dealership and ask for Mr. Rashad. Thank you Quan!
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by SWO84
Dec 04, 2024 -
O'Steen Volkswagen responded
Thank you so much for your service, and welcome home! We're truly honored that you chose O'Steen Volkswagen for your car purchase. We're glad to hear that Quan provided such a professional and informative experience for you and your family. If you ever need anything in the future, don't hesitate to reach out. Enjoy your new Volkswagen, and thank you again for your trust and support! /MM
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