Quan R | Page 4

Great service from everyone, we came in and got assisted and informed about all possible cars within our budget and informed about all possible cars within our budget More

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I’m a USN Naval Officer that just arrived from deployment. I needed a new car for the family and Mr.Quan Rashad treated us like a true professional. He gave us all the information we asked him and deployment. I needed a new car for the family and Mr.Quan Rashad treated us like a true professional. He gave us all the information we asked him and very knowledgeable on the different models he showed us. The Volkswagen experience was incredible and thanks to Mr. Rashad and Volkswagen team he made us feel great with our new purchase. Any customer looking for a Volkswagen don’t hesitate to stop by the O’Steen Volkswagen dealership and ask for Mr. Rashad. Thank you Quan! More

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Quan provided a great service from the moment i went into the dealership until i drove off with my new vehicle. the dealership until i drove off with my new vehicle. More

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Great job from the dealership very helpful was able to help with getting a new vehicle would recommend help with getting a new vehicle would recommend More

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After having a horrible experience at another dealership, I took a chance and called O’Steen in Jacksonville since I would be in town. While the other dealership was rude and pushy and condescending, even b I took a chance and called O’Steen in Jacksonville since I would be in town. While the other dealership was rude and pushy and condescending, even bordering harassment not to mention questioning my integrity….Quan and Matt had me approved and basically in a brand new car in under 3 hours. They made the process easy, they didn’t promise what they couldn’t provide, and I’m now in a brand new car for the first time in my life. They reassured me I had been thru enough and deserved a break and deserved what I wanted. Even during the test drive, Quan took the time to explain all of my trucks features. They made it happen. THIS is how it’s supposed to be done. More

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Very professional, easy to work with, honest , fair, no hidden charges or gimmicks overall made the buying a car experience very enjoyable. Steven & Quan very good team good people. Thank you, Mike Lynch hidden charges or gimmicks overall made the buying a car experience very enjoyable. Steven & Quan very good team good people. Thank you, Mike Lynch More

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I was traveling in from Texas to purchase a pre-owned BMW. Quan went above and beyond to make sure to get me pictures of every detail of the car and made sure I had all the paperwork ahead of time for my BMW. Quan went above and beyond to make sure to get me pictures of every detail of the car and made sure I had all the paperwork ahead of time for my bank prior to me making the trip. It was nice to have someone on my side so I didn't have to worry about any surprises when I came to pickup the vehicle. Thanks again Quan, I look forward to working with you in the future. More

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Rashad was professional, prompt and did everything possible to make sure I was taken care of. possible to make sure I was taken care of. More

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The customer service was absolutely amazing ! Quan and Jacob took great care of me ! I’m now in my dream car, thank you guys so much they’re the GOAT!!! Quan and Jacob took great care of me ! I’m now in my dream car, thank you guys so much they’re the GOAT!!! More

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Wonderful customer service, no pressure environment. Felt that employee’s were really trying to find me the best vehicle possible Felt that employee’s were really trying to find me the best vehicle possible More

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