Quan R
Quan R at O'Steen Volkswagen

Quan R | Page 4

Sales Consultant

O'Steen Volkswagen

11401 Philips Hwy
Jacksonville, FL 32256

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4.9
40 Reviews

Languages Spoken

English English

4.9

40 Reviews

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40 Reviews of Quan R

November 18, 2024

Dealership Rating
Employee Rating

Great job from the dealership very helpful was able to help with getting a new vehicle would recommend More

by hallj71934
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Nov 25, 2024

O'Steen Volkswagen responded

Thank you for taking the time to share your 5-STAR review!

November 16, 2024

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After having a horrible experience at another dealership, I took a chance and called O’Steen in Jacksonville since I would be in town. While the other dealership was rude and pushy and condescending, even b More

by Kris12980
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Matthew D , Terrence R

Nov 25, 2024

O'Steen Volkswagen responded

Kris, Thank you so much for sharing your experience with us! We are truly grateful that you gave us the opportunity to earn your business after your previous experience at another dealership. Quan and Matt are fantastic, and it’s wonderful to hear how they made the process smooth, transparent, and stress-free for you. At O’Steen VW, we believe in treating every customer with respect and ensuring they get the car they truly want without any pressure. We're thrilled that you are now driving a brand-new car and that we could be a part of this special moment for you. If you ever need anything, don’t hesitate to reach out. /MM

November 11, 2024

Dealership Rating
Employee Rating

Very professional, easy to work with, honest , fair, no hidden charges or gimmicks overall made the buying a car experience very enjoyable. Steven & Quan very good team good people. Thank you, Mike Lynch More

by MGL
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Steven & Rob

Nov 25, 2024

O'Steen Volkswagen responded

Thank you so much for your kind words, Mike! We're thrilled to hear that you had such a positive experience with Steven and Quan. We pride ourselves on providing an honest, straightforward, and enjoyable car-buying process, and it's great to know we hit the mark for you. If you need anything in the future, don't hesitate to reach out. /MM

November 03, 2024

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I was traveling in from Texas to purchase a pre-owned BMW. Quan went above and beyond to make sure to get me pictures of every detail of the car and made sure I had all the paperwork ahead of time for my More

by Trevor
Recommend Dealer
Yes
Nov 25, 2024

O'Steen Volkswagen responded

Trevor, Thank you so much for sharing your experience! We’re thrilled to hear that Quan went above and beyond to make your purchase seamless, especially with you traveling all the way from Texas. It’s great that he was able to provide you with all the details and paperwork ahead of time, so you didn’t have to worry about any surprises. We truly appreciate your trust in us, and we're so glad that everything worked out smoothly for you. /MM

October 30, 2024

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Rashad was professional, prompt and did everything possible to make sure I was taken care of. More

by loudyf
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Matthew D , Terrence R

Nov 25, 2024

O'Steen Volkswagen responded

Thank you for putting your trust in O'Steen Volkswagen!

October 30, 2024

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Employee Rating

The customer service was absolutely amazing ! Quan and Jacob took great care of me ! I’m now in my dream car, thank you guys so much they’re the GOAT!!! More

by Octavia2008.om
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jacob Z

Nov 25, 2024

O'Steen Volkswagen responded

Thank you so much for the awesome feedback! We're thrilled to hear that Quan and Jacob took such great care of you and helped you get into your dream car! They're truly dedicated to providing top-notch service, and we’re so glad they made your experience exceptional. We appreciate you choosing us, and we hope you enjoy every moment with your new car. /MM

October 21, 2024

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Employee Rating

Wonderful customer service, no pressure environment. Felt that employee’s were really trying to find me the best vehicle possible More

by hpgriffin1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Nov 25, 2024

O'Steen Volkswagen responded

Thank you so much for your kind review! We truly appreciate your trust and are glad we could help you in your car-buying journey. If you ever need anything in the future, please don’t hesitate to reach out. Thanks again for choosing us! /MM

October 12, 2024

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Employee Rating

Just wanted to say that this was a very pleasant experience buying a car. Quan was very professional and honest . Will recommend him fully to my friends in need of a car. Thank you so much Quan! More

by Hdesoto73
Recommend Dealer
Yes
Oct 17, 2024

O'Steen Volkswagen responded

Thank you for your wonderful feedback! We’re delighted to hear that you had a pleasant experience buying your car with Quan. We appreciate your recommendation and look forward to helping your friends in the future. Thank you again, and enjoy your new vehicle! /MM

September 29, 2024

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Employee Rating

My experience was was adventures staff was very helpful, understanding, and passionate due to the out if state circumstances. I would refer this dealership to others in the near future. More

by baxterterrica
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Matthew D

Oct 01, 2024

O'Steen Volkswagen responded

Thank you for your kind words! We’re thrilled to hear that our staff was helpful and understanding, especially with your out-of-state circumstances. If you need anything in the future, don’t hesitate to reach out! /MM

September 24, 2024

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Employee Rating

I had a great experience buying my car with Quan! Quan is a great person and I enjoyed my time with him. He was helpful, kind, and respectful. If you are headed to OSteen, ask for Quan! More

by dwcaldwell27
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Oct 01, 2024

O'Steen Volkswagen responded

Thank you for sharing your experience! We’re so glad to hear that Quan made your car-buying journey enjoyable. His helpfulness, kindness, and respect are exactly what we strive for in our team. We appreciate your recommendation and can’t wait to welcome you back to O'Steen in the future!

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