Quincy Green | Page 2

The service was wonderful and Junior especially was a great help in making this process simple and structured great help in making this process simple and structured More

by Inman gammon Verified Customer Verified Customer

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Derrick was really helpful on getting me the car I wanted. Super nice guy and very professional. He gave me a great deal and the Manager was also very helpful wanted. Super nice guy and very professional. He gave me a great deal and the Manager was also very helpful More

by logannbovard Verified Customer Verified Customer

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DT Toyota of Oakland started out promising, but it all went down hill. I traded in my car to purchase a 2017 Hyundai Tucson and felt like I was getting a good deal until the Financing Mgr adjusted my loan went down hill. I traded in my car to purchase a 2017 Hyundai Tucson and felt like I was getting a good deal until the Financing Mgr adjusted my loan life without telling me as a ploy to get me to buy gap insurance and sold it as “i’ll help you out. How about I include it and your payment won’t go up at all?” I know, my bad for not asking, but now i have a 84 month loan instead of 72. But then when I went to leave, I noticed that the car had ZERO gas in the tank. I barely made it down the block!…only to overhear that the owner of the dealership is so cheap that they don’t put gas in the used cars. Thanks a lot. To top it all off, I got home and gave my boyfriend the spare key. He went to go take the car to get a car wash (because it was FILTHY) and the spare key didn’t work! I called JR the sales manager and he said it belonged to another car on the lot and that he’d make the sales rep pay for a new one for my Tucson and said they’d call me back when it was ready. That was 2 weeks ago and I still haven’t heard anything. I feel taken advantage of and was sold a filthy car with zero gas in the tank and thought I had two working keys, but only have one. REALLY disappointed. Would NOT recommend. More

by mc.belmonte12 Verified Customer Verified Customer

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I had a good experience purchasing a car. I was able to purchase the car for a fair price, and the staff helped make the process go smoothly and quickly. I was able to purchase the car for a fair price, and the staff helped make the process go smoothly and quickly. More

by JTRAN98 Verified Customer Verified Customer

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None of your sales people new any of the features of the car. The car was not charged when I went to pick up the car. I had to find a charger with only range of 15 miles. I left the car over a week, and I h car. The car was not charged when I went to pick up the car. I had to find a charger with only range of 15 miles. I left the car over a week, and I had to call with an update on its repairs. You can see that Toyota is a Japanese Company run by poor service America business values. Take your money and give poor service after the sale. Car was not cleaned like I asked for when I pick up also . More

by Bsambot Verified Customer Verified Customer

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Great experience very friendly and fun to converse would definitely recommend to others thank you definitely recommend to others thank you More

by Ulyssespadillaenriquez Verified Customer Verified Customer

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Great service and reliable service, nice and professional people, very helpful and knowledgeable. Thank you very much! people, very helpful and knowledgeable. Thank you very much! More

by Yevgeniy Kirikov Verified Customer Verified Customer

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My family and I walked in the door and we’re not greeted by anyone. There was a sales rep starring out the window but made no effort to greet us. A group of 3 guys were sitting on the staircase and waved us by anyone. There was a sales rep starring out the window but made no effort to greet us. A group of 3 guys were sitting on the staircase and waved us to come over to them. xxx. They didn’t even stand up. When they asked us what we were looking for, we told them we had scheduled a test drive of a rav4 prime. They all looked at each other and whispered who’s turn it was to help out the next customer. They walked us over to the desk and then left us and the woman at the desk had no idea who scheduled the meeting. We spent the next 15 minutes standing around while no one took the initiative to assist us. Extremely unprofessional and I would not recommend this dealership to anyone. More

by jon.chao33 Verified Customer Verified Customer

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Great attention to detail. The Finance and sales manager listened to my requests! I love my new Subaru! The Finance and sales manager listened to my requests! I love my new Subaru! More

by CHRISTINALOWRY Verified Customer Verified Customer

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My purchase was very quick. I came with a few cars in mind but mainly Hybrid was what I was shopping for. However due to the cost of the Venza my salesmen found something that w I came with a few cars in mind but mainly Hybrid was what I was shopping for. However due to the cost of the Venza my salesmen found something that was more in the price range I was looking for. I would have appreciated a little more communication on the sale and the movements in my purchase. If I had no experience with purchasing a vehicle I would have been very lost due to the speed and lack of communication throughout my purchase. However, I'm happy with my purchase. Thank you Downtown Toyota More

by Amanda Brokaw Verified Customer Verified Customer

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