RASHAAD PICKETT

I don’t visit many dealerships to compare the experience too. I will say the lobby having small tables out in the open to conduct business with did not feel good. Very unprofessional and less comfortable, n too. I will say the lobby having small tables out in the open to conduct business with did not feel good. Very unprofessional and less comfortable, no privacy. Rashaad was friendly and not too pressuring, I already knew what car I wanted before visiting the dealership. They could not come down any of the price and could not add any deals like tint, instead offered me a discount that Toyota gets for tint (probably still made more money off me). Luckily they had a 10% sale but only applied it to the MSRP, so not sure it was much of a sale. The time it took to complete the buying process was also very long and didn’t seem very smooth. A lot of sitting and waiting. If they could speed up the process and had offices for the salespeople, it would have been a great experience. More

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Everything went well I always have a pleasant visit everybody is so friendly and nice I like how they communicate with you while you are there or not. everybody is so friendly and nice I like how they communicate with you while you are there or not. More

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Hard to reach. Poor communication. I was told that work was completed, went to pick up my vehicle and the work had not been completed. Poor communication. I was told that work was completed, went to pick up my vehicle and the work had not been completed. More

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They are very professional and attentive. I would recommend them to my family and friends. I would recommend them to my family and friends. More

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Very professional knowledgeable and friendly. My online transactions was seamless. I would recommend to everyone My online transactions was seamless. I would recommend to everyone More

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It was my daughter first car and Kendal, and the entire staff made it so comfortable and easy for us. From other staff members, even finance staff went above and beyond to explain the process to her. So staff made it so comfortable and easy for us. From other staff members, even finance staff went above and beyond to explain the process to her. So thank you guys for being so helpful and encouraging. More

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Ebed was kind, knowledgeable, and helpful in setting up everything on the Hybrid Rav4 Answered all the questions we had. everything on the Hybrid Rav4 Answered all the questions we had. More

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Love my new Rav4 from Toyota of Montgomery. My salesman Rashaad was great,he made the experience nice and easy . My salesman Rashaad was great,he made the experience nice and easy . More

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I feel that the service department is not always helpful in letting one know where to be at the allotted times. It seems that it is assumed that you already know where to put your car, where to wait, and w in letting one know where to be at the allotted times. It seems that it is assumed that you already know where to put your car, where to wait, and who is taking care of the situation. More

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Efficient and courteous The summary information was most helpful. I am satisfied with my experience. most helpful. I am satisfied with my experience. More

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