RJ Glenn | Page 3

Got my car in my very first visit to Carr Subaru, Beaverton. Sales Consultant Chris was awesome in helping me decide between Crosstrek and Forester / various Trims, features. Spent more than 5 hours Beaverton. Sales Consultant Chris was awesome in helping me decide between Crosstrek and Forester / various Trims, features. Spent more than 5 hours in questions, negotiation and test drive. He was patiently responding with clarity. Others from finance team also chimed in for final touch. Overall car buying experience was good and I felt happy at the end, driving back home with my Subaru Forester. More

Print

When I went to Carr Subaru, Beaverton on May 9, I was pleasantly greeted at the Sales Department entrance by Jessica Wallach. She politely asked if she could be of service. First, Jessica wanted to kno pleasantly greeted at the Sales Department entrance by Jessica Wallach. She politely asked if she could be of service. First, Jessica wanted to know my dog's name and assured me Bella is always welcome. That introductory conversation led to a comprehensive conversation about my needs and wants. I began to feel like this was different from any other car dealership I've ever visited. I purchased several cars in the past 20 years. Never did I feel Jessica was pressuring me to "make a decision". She took all the time to answer my questions, took me to look at what was available. I came into the dealership thinking I wanted an Outback. However, as we walked the lot of cars, Jessica answering all the questions I had about the vehicles. I was most interested in the safety features and trunk size ... then the price, We looked at the Outbacks available, new and used and then the Foresters. My decision became clear based on personal needs and wants. I decided the 2023 Forester was and is in my best interest. (Trunk space matters to me.) We returned to the sales office and began the negotiations. I traded in my 2010 Audi Q5. I believe Jessica thoroughly looked at the Audi and took it for a drive. She went to the Used Car manager and came back with an offer I wasn't offended by; but needed the offer to go a bit higher. She negotiated and came back with the offer I could live with. There again, Jessica did not ever pressure me to "decide and accept". Jessica's professionalism and integrity was very impressive and not to be questioned. Carr Subaru is fortunate and so lucky to have Jessica as their "good will ambassador". I signed all the paperwork, surrendered the Audi, The time spent at Carr Subaru with Jessica was very important to me. I drove home feeling confident in my decision. Within 3 hours, all said and done. She came to my house to pick up the extra key and the roof rack. And, went above the normal expectations. She explained how to marry my garage door opener to the new car. And, then did it for me! I am very impressed with "everything Jessica!" She didn't drop me after the sale was over. She continued to offer help if I needed anything with the process of getting acquainted with my car. Her follow up has been and continues to be greatly appreciated. While this survey allows on a 5 star rating, Jessica gets a 10 star rating from me. Carr Subaru gets a 10 also. I am very happy with my Forrester, and the service I have received from the Parts and Service Department. I am an impressed customer! Thank you for making May 9th a happier day for me. And finally, my dog, Bella, was treated like the person she is! More

Print

Jessica was immensely helpful in helping us find the car we could buy on the same day we came in. we could buy on the same day we came in. More

Print

Everyone was very friendly and not pushy or aggressive. Gage was very personable and pleasant to work with. His follow-up after the sale was thorough and appreciated. Purchasing a car at Carr Subaru was a Gage was very personable and pleasant to work with. His follow-up after the sale was thorough and appreciated. Purchasing a car at Carr Subaru was a very positive experience. More

Print

WOW! A fabulous experience! From walking in and meeting Milo to the finishing touch with the CARR Subaru sales manager - EXCELLENT! There was never any pr A fabulous experience! From walking in and meeting Milo to the finishing touch with the CARR Subaru sales manager - EXCELLENT! There was never any pressure or 'sales pitch'! These people actually listened to our wants and needs and showed us numerous cars that met those needs! I'm looking forward to going back in 2 weeks to meet the CARR Subaru 'go to girl' that will take us through all the car workings and answer any questions that we may have after having the car for 14 days! Thank you also to RJ for making the DMV paperwork go smoothly! BRAVO to a great dealership and all the folks that make it effortless to buy a car!! More

Print

Fantastic salesman (RJ) and great customer service through out!!! Highly recommend Carr Subaru!!! Best purchase ever!!! And so easy!!! through out!!! Highly recommend Carr Subaru!!! Best purchase ever!!! And so easy!!! More

Print

what a better way to endorse than doing business with them again. this was our second vehicle purchase, three years ago we had a good experience which thought was hard to top but Carr a Subaru did it! gr them again. this was our second vehicle purchase, three years ago we had a good experience which thought was hard to top but Carr a Subaru did it! great service of everyone we interacted with, RJ, Polo and Melinda were fantastic. Did I mention we also got a great deal? no more old sales push, these folks listen to your needs and match you with what is best for you, I not longer live close by but I will drive a hundred miles to do my business here. More

Print