Employee Video
21 Reviews
Write a Review21 Reviews of RJ Gocool
January 25, 2015
Best experience Thanks Jasmine for always being on point and very helpful and so professional when attending me and informing me on my vehicle thank you and the famil Thanks Jasmine for always being on point and very helpful and so professional when attending me and informing me on my vehicle thank you and the family of Honda More
Other Employees Tagged: Jasmine Shivprashed
December 02, 2014
Quality Service is Alive and Living in Yonkers! Whoever says that "old time" service is dead has not been to Yonkers Honda. I have been dealing with them for over 30 years. I live roughly 45 miles Whoever says that "old time" service is dead has not been to Yonkers Honda. I have been dealing with them for over 30 years. I live roughly 45 miles away and make the trip there for ALL of my service needs. From the warm welcome you receive from Gene upon arrival right through to the ladies in the office, it is an outstanding experience. It is a family run dealership and it shows in the concern that they demonstrate for their customers. More
Other Employees Tagged: Rich Leon, Gene ., Christie Lara, Jasmine Shivprashed
October 02, 2014
Best customerservice Ever Christie is so helpful, wonderful and very professional, always alert in reminding about my upcoming appointment, she always in a great mood which cha Christie is so helpful, wonderful and very professional, always alert in reminding about my upcoming appointment, she always in a great mood which changes the environment meaning if you aren't in a good mood she'll put a smile in your face, Honda is very lucky to have someone as great as she, because of her am very loyel with honda More
June 11, 2013
2014 will mark the 30th year that I have been dealing with Yonkers Honda. They are a family owned business that really cares about the customer. I travel 90 miles round trip for service plus a bridge t with Yonkers Honda. They are a family owned business that really cares about the customer. I travel 90 miles round trip for service plus a bridge toll. They must be doing something right. More
Other Employees Tagged: Rich Leon , RJ Gocool
September 10, 2012
Just came back from having the timing belt changed on my 2002 Accord V6. Yonkers Honda is the ONLY service center that touches my car. I am extremely careful about getting it serviced and they have contin 2002 Accord V6. Yonkers Honda is the ONLY service center that touches my car. I am extremely careful about getting it serviced and they have continued to give me excellent service since 1984. I am NOT related to them or compensated for my review. They do care about the customers and it shows. More
Other Employees Tagged: RJ Gocool
June 14, 2012
I've been coming to Yonkers Honda since 1984. They must be doing something right as I live on the south shore of Long Island and travel 90 miles roundtrip (+ tolls) for routine service. The management of be doing something right as I live on the south shore of Long Island and travel 90 miles roundtrip (+ tolls) for routine service. The management of this dealership takes pride in their work and has customer satisfaction as their top priority. More
Other Employees Tagged: Rich Leon , RJ, Rich Leon
January 31, 2012
I was given an early appointment, which I needed. I didn't wait too long for them to take my car in. I was called fairly quickly with a qu ote on what had to be done with my car and they explained why didn't wait too long for them to take my car in. I was called fairly quickly with a qu ote on what had to be done with my car and they explained why. My car was ready when they said it would be. Am happy with the service and the quality of the repairs. More
Other Employees Tagged: Rich Leon , rj, richie
January 30, 2012
Check engine light was on in car hard no appointment and dealer took the car in transported me to work and picked me up all in the same day and the car was fixed by the service department with excellence.I dealer took the car in transported me to work and picked me up all in the same day and the car was fixed by the service department with excellence.I highly recommend this honest dealership to anyone!My first experience with the dealership and definitely not the last... More
Other Employees Tagged: RJ
November 10, 2011
The service now, since Rich Leon has come to the company as service manager, is exceptional. It starts with the telephone call to arrange an appointment. The telephone is answered by a living person who i as service manager, is exceptional. It starts with the telephone call to arrange an appointment. The telephone is answered by a living person who is friendly and responsive. When I ask to speak with RJ or Rich the call is tansferred and picked up promptly. In setting up the appointment they go the extra mile to set an appointment that is convenient for ME. When I arrive for my appointment, in a partially enclosed service area, out of the elements, I am greeted by a courteous and friendly person that logs my vehicle in, denotes the vehicle's condition. I then go inside where I am greeted by either Rich Leon or one of the service writers and directed to 'my' service writer. I am sit with the same person every time, which is great because a relationship is built and he really knows me and my vehicle. If I wait while service is performed the waiting room is spacious, comfortable and accomodating. there are beverages and snacks, HD tv, tables and chairs, or a tv viewing area as well as a separate room for quiet work with work stations. The service is always timely and usually performed in less time than expected. More
Other Employees Tagged: Rich Leon , Rich Leon, RJ