"You're Treated Like Family"
I've been dealing with Yonkers Honda for over 35 years. Keep in mind that I live 37 miles from their service center plus paying a bridge toll. I wouldn't let anyone else touch my Honda. They are a family run dealership and make your satisfaction their number one goal. If there is any problem, they will make it right.
"RJ and Rich"
RJ has taken care of my Pilot on two separate occasions. First we had to bring in our 2013 for a recall for the airbag. I had not really paid attention to what was needed but RJ took everything in stride and walked me through it all. He did all the background checking for me to make sure I was doing it correctly. He was so kind. Got me an UBER to work and just made me feel relaxed. He was so cool that it got me thinking of Yonkers Hi da as a real resource. I called him a few weeks later and he priced out running boards for me and then a roof rack. Never any pressure, just helpful easy-going advice. In the end I trusted him enough to save the money and just last week I drove back and RJ ushered me though the process for a second time. Now, the Pilot looks like a beast. He is so easy to work with. So efficient. And really so courteous. Thank you to the whole team.
"Yonkers honda does not honor new car warranty "
In March 2018 I bought a 2017 new Honda Accord Touring leftover. On 9/24/18 the trunk lid wouldn't stay open; it would slam shut, and a parking system sensor problem light appeared on my dash. I brought it in to Yonkers Honda, NY, where i bought the car for warranty work. Both the advisor, Alex and the service manager, Rich said I had caustic materials (not so) in my trunk which caused the damage and the repair would not be under warranty and would cost $770.
I brought my car to a different dealer, New Rochelle Honda, NY, who fixed my car under warranty, no questions asked and polite and accommodating as can be. Bobby was my advisor, a true gentleman.
A Honda dealer took better care of me than the dealer I from whom i bought the car. It is doubtful I would buy another Honda. And if I did it would definitely not be from Yonkers Honda but from New Rochelle.
"Great service experience - Fair & Honest"
We enjoy having our Hondas serviced at this facility. Staff is courteous, service is timely, and well performed. My wife and I always feel confident when having our cars serviced.
- M. Martinez
I had my alternator go on me while I was driving. Yonkers Honda service department had a shuttle replace my battery and follow me to the shop. They then help me rent a car at a nearby Hertz. One day went by and I had my car back with an oil change. Rich and R.J. kept me up to date on everything.
"2017 Accord Special Edition "
I had a five star experience at Yonkers Honda I am a totally satisfied customer. This is the sixth vehicle I have purchased from Yonkers Honda I had a superb experience with the first five cars. In the case of my latest purchase, Gary Wagner was exceptional. He was attentive, courteous, extremely helpful and had great instincts in helping me make the right choice. I most highly recommend Gary Wagner and Yonkers Honda for excellence in automotive sales.
"Continues to excel at customer service."
I have been going to Yonkers Honda for 32 years. They care about both you and your car and they are not satisfied until you're satisfied. You may be able to get the work done for less, but like everything else in life, you get what you pay for.
"Good sales service "
I had a great experience with the purchase of my Car from Yonkers Honda. The sales person was very respectful and took his time to listen to me. They were very mature in their conversation and answering of my questions. The sale person explain my financing options to me, he also explains what he was doing and what he will be doing as a next step in the sales process.
I enjoy the fact that I wasn't pressure into buying a car and the process was simple and clear.
"Quality Service is Alive and Living in Yonkers!"
Whoever says that "old time" service is dead has not been to Yonkers Honda. I have been dealing with them for over 30 years. I live roughly 45 miles away and make the trip there for ALL of my service needs. From the warm welcome you receive from Gene upon arrival right through to the ladies in the office, it is an outstanding experience. It is a family run dealership and it shows in the concern that they demonstrate for their customers.
"2014 will mark the 30th year that I have been dealing..."
2014 will mark the 30th year that I have been dealing with Yonkers Honda. They are a family owned business that really cares about the customer. I travel 90 miles round trip for service plus a bridge toll. They must be doing something right.
Other Employees Tagged:
, RJ Gocool